After eating here at least 20 times with my partner since the place opened, with a satisfaction rate of the high 90% (almost "extinct" in Mackay), we went with friends last Friday evening for a casual Pizza and a few drinks. There would have been less than 30 patrons when we arrived, which quickly dropped to about 12, so what followed cannot be due to being understaffed. Our orders were taken promptly, but 4 simple pizza's and two pasta dishes somehow took two hours to arrive at our table. Granted there were lots of apologies, but not once were we informed of what the problem may have been. Sadly afflicted with the same disease as most of the other Mackay eateries.
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