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“Clean and spacious” 4 of 5 bubbles
Review of Ocean International Hotel

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Ocean International Hotel
Ranked #16 of 34 Hotels in Mackay
Sydney, Australia
1 review
“Clean and spacious”
4 of 5 bubbles Reviewed October 6, 2013

We were located in a ocean facing room on the fourth floor. The room was spacious and comfortable with both an internal sitting area and a table and chairs on the balcony. The bed was a very large king sized and comfortable. The bathroom and decor have not been recently updated but aren't tired either. There is a very pleasant lagoon style pool which is overlooked by the restaurant. The hotel is in a quiet location requiring a 5-10 minute drive into town. It is close to the airport but we did not notice any aircraft noise.

Room Tip: Top floor has views of the ocean between the tops of the palms.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fabtripper2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

Traveler rating
    26
    42
    34
    3
    2
See reviews for
19
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4
39
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
Montreal
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed September 22, 2013

We paid an extra $20 for an ocean view room (i.e. 4th (and last) floor) but you may want to note that the view is partially obstructed by the trees.

The hotel provides free laundry facility which is very convevient!

The room was quite large with a decent sized balcony.

The internet works by broadband and the cable they provide is all but 3-foot long and far away from the desk which would have been the perfect place to work on. See the attached picture to see how I had to set-up my laptop on the coffee table while sitting on the floor. Suffice to say it was not ideal. The Wifi only works in the restaurant area.

We asked for a late check out (noon rather than 10am) as we wanted to lunch in their restaurant but we were told that it would cost $20 per hour and we therefore declined and spent our lunch money somewhere else. This was especially surprising as the hotel was far from being full.

Having said all of that, this was a very nice and clean property steps away from the beach.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank vincentmontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane QLD
Level Contributor
158 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed September 16, 2013

Stayed there for 1 night and it had been a few years since I last stayed there. It is sort of in the middle of nowhere i.e if you haven't got a car there is no other shops near you, but on the positive side it is very quiet and has beautiful gardens on one side of the building which I believe backs onto the beach.

The check-in staff were friendly and when I got to my room the first thing I noticed was the door opened outwards. I have never seen a hotel like this before. It was pretty dated and really needs a good refurbishment. Like other reviewers have said all the Hotels in Mackay are very expensive.

The furniture is typical for this style of hotel. Bed, Desk, chair etc. Nothing really very special. Breakfast was pretty average not a lot of choice at all.

Room Tip: Get a Room overlooking the Garden. Nice Balcony and views.
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  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CamnViv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

pool wasn't heated so we didn't use it also spa wasn't heated which was a shame. rooms were quiet, staff obliging and pleasant. food was great. service was great. room was comfortable and plenty of room to move.

Room Tip: top floor overlooking grounds and sea
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  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sheree S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed August 3, 2013

Because of the mining boom in the region every hotel is overpriced. This one is fair for the price. It's right next to the beach, & a short drive to the centre of town. The room was clean & quiet, with the sound of the surf.

Room Tip: We stayed in 4.1 and 4.3 (separate days on the same trip). Nice & light, clean.
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanthorpe Qld Australia
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed July 28, 2013

I recently had to travel to Mackay to give a business presentation. I was booked into the Mackay Ocean International for one night. While the venue is looking a little dated, the room was very clean and tidy (one might even say the furniture was spartan) with plenty of room.
The restaurant was well presented and room service menu had a good variety- although a little overpriced for a simple breakfast.
I found staff very helpful and polite especially those co-ordinating the function room.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank greenlds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 23, 2013

I arrived at the hotel and reception didn't have my booking but were able to accommodate me in a room due to a cancelled booking. I ordered room service and food was beyond in impressive. Potato and leek soup was like glue, 2 slices of garlic bread using a commercial garlic butter and 3 scallops served with 3 half slices of prosciutto set me back $40 plus delivery fee of $4. Outrageously expensive and soup was inedible, garlic butter with "Parmesan" toxic and scallops badly cooked and served with some sauce that I didn't recognize. I won't be back.

  • Stayed July 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank TheWends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ocean International Hotel

Property: Ocean International Hotel
Address: 1 Bridge Rd, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Amenities:
Beach Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #16 of 34 Hotels in Mackay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ocean International Hotel 4*
Number of rooms: 46
Reservation Options:
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