This is a strong recommendation from a regular client.
I have been travelling up to Mackay for busines on a regular basis for the past 3-4 years and have tried a number of motels on Nebo Road (the main motel strip on the way into town). Our stay at the top priced motel (Coral Cay) was most disappointing and we wouldn't recommend it. My wife was treated like a leper and my hot breakfast was delivered (late!) on a cold plate. We have now stayed at Pioneer Villa exclusively for the past 2 years or so. On our first visit we were made to feel extremely welcome and were treated like honoured guests, and this has continued ever since. On one occasion we arrived late at night (and I mean LATE), totally exhausted after a day's work in a small northern town, a drive to Townsville and then a late night flight to Mackay. My wife was treated to some delicious home made pumpkin soup, made for her on the spot, together with the recipe. My steak was superb! Breakfasts are ample and reasonably priced. My wife loves the savoury mince on toast! On another trip our flight arrived very early - a phone call to the motel and a room was cleaned and ready when we arrived - well before their normal checkout time of 10.00am.
I have read some of the negative reviews and find them hard to believe. Some people sound really obnoxious, but then I guess it takes all types. The service for us has always been brilliant - even before we became regulars and now greet Ian and Darryl on a first name basis. Sure, Pioneer Villa is an older motel and the reasonable prices reflect this. Sure, in an older motel occasionally repairs are needed unexpectedly. On our last trip (end of May 2012) we reported a broken towel rail - it was fixed by the end of the day with a brand new rail. We wanted a hair dryer - delivered immediately. An ironing board was missing - a new one, still in plastic wrap was delivered and unwrapped for us within minutes.
Road noise - the other 20 motels have exactly the same problem! Planes and helicopters? Nebo Road is on the fly path to Mackay airport, which has no curfew - the other motels are on the same strip. 3 new rooms have recently been added - modern, totally up to date - we were in one of these the trip before last.
If you want a comfortable bed (and I mean comfortable!!), reasonable prices and excellent service from a proprietor who really cares and bends over backwards to help, you can trust Pioneer Villa to be the place that will meet your needs. My wife and I live on the Gold Coast. If you talked to me, I'd tell you exactly what I have written here.
- Official Description (provided by the hotel):
- Under new Management, all rooms have been upgraded, and feature brand new beds, and bedding, Digital TV and new split system air-conditioning. Book here now. Pioneer Villa is a small motel with great personal service. Our motel is very clean and comfortable with a large in-ground pool w/slide and on-site restaurant & bar. We also offer free WiFi, off street undercover parking and Foxtel sport & movies. Conveniently located Pioneer Villa Motel is on Nebo Rd 8 minutes from Mackay airport and 15 minutes walk from the City heart - well positioned for business or leisure! Mackay Bowls club across the road, great spot for weekend tournaments. We pride ourselves on the service we offer guests, both business and leisure and like to 'go the extra mile'. Our restaurant offers scrumptious hearty meals that will leave you feeling happy and full. Restaurant open for breakfast & dinner Mon - Thurs night. Room service at other times by arrangement. 24 Hour personal check in. Heavy vehicle parking available in side street Bagley St Cnr & Nebo Rd Come and visit us today in Mackay Pioneer Villa Motel and let us look after you! ... more less
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- Also Known As:
- Pioneer Villa Hotel Mackay