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“Only saw restaurant”
Review of Coral Cay Resort

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Coral Cay Resort
Ranked #18 of 34 Hotels in Mackay
Reviewed July 14, 2012

Actually was staying in a place 4 doors along but their restaurant closed, not much else around and couldn't be bothered going into the centre of town so tried here for dinner.
No problem with us not staying there, very welcoming and couldn't fault the service. Food was at the upper end of our budget but my vegetarian dinner very good, workmate commented on his dinner being very nice overall. They also seem to offer gluten-free items.
At a cursory glance the rest of place seems looked-after and they advertise quiet rooms.

  • Stayed: July 2012, traveled on business
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Thank Dwayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 - 149 of 170 reviews

Reviewed July 9, 2012

The hotel is located close to the town centre, rooms were clean and offer nice size, the restaurant has an extensive menu with good variety, the drink list is also varied. Well worth the stay whether its business or holiday

  • Stayed: July 2012, traveled on business
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Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2012

We have stayed at this establishment numerous times but management couldn't care less if you are a regular stayer or not they still treat you as though you are taking up their time. We stopped staying here for this reason however it was the only hotel available on a recent trip. We left an article in our room and rang and management said they'd put it aside - we left our name and phone number etc. When we went to collect our item they had disposed of it (we are assuming they are using the item as it is not something you throw away)!! We were utterly disgusted they didn't even attempt to contact us. The manager was rude and unapologetic over the matter and we will NEVER go back. They can't keep staff either which always says something and the young staff in the restaurant are too busy chatting to each other loudly to serve the guests.

  • Stayed: May 2012, traveled with family
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2  Thank Cabin_Secure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

We have stayed here several times for business and pleasure and I really cant complain. By mackay standards this place is excellent. Its set up like a traditional motor in but rooms are well laid out with comfy beds and excellent showers. Rooms are clean and all rooms seem to have windows that can be opened if you prefer some fresh air. All parking is undercover and the pool/BBQ area looks inviting.
The on-site restaurant is fantastic and I dont believe there is a bad meal to be had off the lunch and dinner menu. The breakfast buffets are not amazing but the individual meals available to order for breakfast are good.
Great service by all of the staff and its well located on nebo Rd about a 25 minute walk to the centre of town, river, canelands etc.. Rooms can be picked up for around $160 a night which is pretty good for a 4.5 star hotel/resort in town.
The on-site gym and sauna has everything required too. As does the on-site laundry.

  • Stayed: June 2012, traveled as a couple
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Thank Train000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

Very friendly service, very helpful staff. The Coral Cay Resort is definitely on our list of places to stay again.

  • Stayed: June 2012
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Thank Felis12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2012

Stayed for one night. My room was a studio, it was very small also as previously stated it is not the quitest area so would only recommend for short term stay/flight stopovers.

Cleanliness was right on the mark and the room was modern and well presented. Reception was tastefully arranged with good service provided.

  • Stayed: June 2012, traveled solo
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1  Thank Nick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2012

The pros:

* Good service
* Modern and much newer than all on Nebo Rd
* Wall separating bedroom (no door) from bath/living, so two Samsung TV's!
* Mini-bar
* Curtains nice and thick so they block out the light for sleep ins and privacy
* Reasonably priced
* Comfortable pillows (not just two) and lovely sheets on (firm) bed
* close to central Mackay shops
* Room service with kids menu and desert also, nice food
* Good area for computer with comfortable chair
* Lots of cupboard space
* Small dining table two chairs
* Nice enough pool area though is smaller than it looks in the pic
* Good design bathroom - not pokey
* Reception was efficient, obliging, and pleasant.

Cons:
* On highway (Nebo Road strip but this is where the majority of hotels are in Mackay) but not too noisy, ask for room to rear if considered a prob. Occasional plane overhead - they soon pass and don't operate all night
* As in other reviews, some people leave early (I vaguely heard a car start), but that's life - this happens anywhere
* Lounge not really made for comfort but adequate

This review is based on Mackay Nebo Rd strip hotels so it gets five.

This is my choice for Nebo Road hotels in the future as it is the best value for money in light of not being old and run down and extra touches. It gets my vote wholeheartedly and without reservation.

  • Stayed: May 2012, traveled solo
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1  Thank msqMackay_Qld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coral Cay Resort

Address: 14-18 Nebo Rd, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #18 of 34 Hotels in Mackay
Price Range: $67 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coral Cay Resort 4.5*
Number of rooms: 63
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