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Metro Hotel & Apartments Gladstone
Ranked #6 of 24 Hotels in Gladstone
Sunshine Coast, Australia
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Check your room”
3 of 5 bubbles Reviewed September 1, 2011

We have been to this hotel several times and were, in the past, fortunate to get an upgraded room. This trip we were placed in one of the old, tired and rather ordinary rooms. The price of the room did not reflect the standard.

Hotels in Gladstone are now at the price level of Sydney. I feel the hotel owners are taking advantage of the local LNG plant construction. Personally, I don't mind paying the money IF I get value for my money. The hotel room we had was NOT worth the money. In addition, the kitchen was missing many basic tools and what was there was of very poor quality.

Fortunately the hotel has a good location and is just down the street from the Library Brasserie, a wonderful new restaurant in Gladstone. In addition, the marina is close by and there are wonderful walking paths in the area.

Next time I will insist on an upgraded room or will go elsewhere.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Shasza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

Traveler rating
    16
    27
    12
    2
    5
See reviews for
9
20
4
23
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed July 9, 2010

It was a shock. The apartment and its fittings was at least 30 yrs old and that applies to the amount of dust and grime (and possibly mould??) accumulated in the apartment. Some of the appliances provided was very old, the socket on the wall was not working and the unclean kettle did not look usable (frankly, i did not even want to try) and the hair dryer was filthy to touch. I felt very unwell throughout my stay there. The only saving grace is the helpful manager. But then, I never stay in another Metro hotel again.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HeloK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calif.
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed November 22, 2009

Gladstone is the launching point to get to Heron Island. We didn't spend too much time there. The motel was comfortable and the price was fair. The location was convenient to the airport and the Ferry. I would stay again.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank j9calgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed July 14, 2009

stayed for business - it was very average don't think it would be 4 star.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank chooseySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed January 14, 2009

Considering this is a fairly old Hotel and a bit dated we found it to be lovely and clean with spacious rooms and very friendly and helpful staff.
Our party of 4 adults booked and stayed 2 nights in Marina View 1 bedroom apartments, both on the 5th floor @ $155.00 per night which seemed a little bit expensive for the age of the place but after staying there we didnt mind.
The rooms were well airconditioned with a small equipped kitchen, mini bar, 4 seater dining table, and lounge area with large flat screened T.V. This area opened onto a large balcony with table and chairs and views out over the marina and ocean. The adjoining bedroom had a large queen size comfortable bed, and was quite roomy with plenty of space for luggage and a mirrored wardrobe. The bathroom was small but clean with a washing machine and cloths dryer which was handy.
We had one dinner in the Hotel restaurant but the meals weren't anything to rave about so I would suggest trying somewhere else for dinner.
The rooms were serviced every day and the reception staff were lovely and very helpful with any questions we had.
The pool area was nice and the pool crystal clear, although the water was a bit cold, but in the January heat quite refreshing.
If ever we were in Gladstone again we would definitely stay there as the location was handy to the CBD, the rooms were large,clean and comfortable, and the staff lovely.

  • Liked — Plenty of room and clean.
  • Disliked — The evening meal in the restaurant.
  • Stayed January 2009, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Juzshmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Australia
Level Contributor
361 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
4 of 5 bubbles Reviewed October 30, 2008

I stayed here for a few days with my wife and 2 kids. The manager Kerry was exceptionally friendly and helpful and made us feel right at home and welcome. We stayed in a very spacious 2 bed/ 2 bathroom apartment on the 6th floor with glorious views of the harbour and surrounds and all the massive industrial plants with their greenhouse gases pouring into the atmosphere nearby. The unit was rather dated and quite dirty and the glass balconies looked like they hadn't been cleaned for years or it could have been the atmospheric corrosion perhaps. However, it was passable and despite that we enjoyed our stay. A couple of words of advice.. don't eat in the cafe if you're looking for nice food and beware of the nearby streets, there were numerous drug crazed lunatics nearby displaying aggressive behaviour to passers by. 3 stars.

  • Liked — Nice views and friendly staff
  • Disliked — Dirty room with very dated decor, dangerous neighbourhood.
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank GlobetrotterJSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 26, 2008

We stayed in the Metro for one night on route to Heron Island. The hotel's location is ideal for anyone needing to depart from the Marina. The hotel staff were very friendly and the two room apartment we booked was exceptional value and very comfortable. We had our evening meal and breakfast in the hotel restaurant. This offered a good variety of food, given the size of the holel.

  • Liked — Friendly Staff
  • Disliked — Poor Internet Service
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank TonyMcEnroe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metro Hotel & Apartments Gladstone

Property: Metro Hotel & Apartments Gladstone
Address: 22-24 Roseberry St, Gladstone, Queensland 4680, Australia
Location: Australia > Queensland > Gladstone
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #6 of 24 Hotels in Gladstone
Price Range (Based on Average Rates): $
Hotel Class:4 star — Metro Hotel & Apartments Gladstone 4*
Number of rooms: 51
Reservation Options:
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Also Known As:
Metro Hotel Apartments Gladstone

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