We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great locatation”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Oaks Calypso Plaza Resort
Ranked #6 of 12 Hotels in Coolangatta
Reviewed November 12, 2012

Calypso is in a great location with good restaurants and coffee shops all around it.
The staff were all very helpful and courteous our requests were dealt with quickly. Beaches have Patroled areas and good walks for those interested in short or long walks.
Would love to see a spa/sauna but otherwise it is a great place to stay at the right end of the the goldcoast. Away from all the commercialisum.

Room Tip: any room with an ocean view is fantastic. also at level 3 and above as these have less noise from ot...
See more room tips
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kimble22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this reviewResponded November 16, 2012

We would like to thank you for taking the time to write a review for Calypos Plaza Resort, we are glad that you enjoyed your stay with us and hope to welcome you back to Oaks Calypso Plaza in the near future.
Regards
Calypso Plaza Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (652)
Traveler rating
Traveler type
Time of year
Language

504 - 510 of 652 reviews

Reviewed November 7, 2012

The hotel is upfront about being refurbished. There are three lifts so one is out whilst being worked on but the other two are fine. Some tips for the Owners - put a wall bar on the shower walls so one can climb into the bath/shower without breaking neck (or be prepared for Health & Safety). Put Ice machine on each floor. There is little assistance from desk at night as they are understaffed. I had lived on the coast for 25 years before moving away but was very pleasantly surprised by this Coolangatta Resort. Good pools and great place for kids. Good value

Room Tip: The second floor has been refurbed. The one bedroom suite with separate lounge/kitchen was very good...
See more room tips
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this reviewResponded November 11, 2012

We would like to thank you for taking the time to write your review on Trip Advisor regarding your recent stay with us at Calypso Plaza.
Your ideas regarding bath bars in each room is something we can definitely look at in the future.
We are sorry if the desk was unattended at a specific time , we have 24 hours reception with a Night Audit staff member who at times is required to step away from the desk.
We hope to welcome you back in the near future to Calypso Plaza Resort were we are sure you and your family will once again enjoy our facilities.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

Our rooms were a bit tired, weird stains on the carpet and the couches. We went to get a blanket out of the cupboard and all of them were covered with various hairs and stains. Please spend some cash on a good clean and tidy up. Only one lift working on the day we arrived.

Great pool area and you can't beat the location so convenient.....

Room Tip: Ask for a ocean facing room. Fantastic location!!!!! Love Coolangatta.
See more room tips
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dolang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this reviewResponded November 11, 2012

We would like to than you for taking the time to review oaks Calypso Plaza, we hope to commence a refurbishment of all rooms in 2013.
We are currently undertaking installation of new modern and faster lifts to our building, to date one new lift has been installed and the second lift is in process of installation.
We would like to apologise for the lack of attention to detail regarding cleanliness of your room, it is Oaks Policy and procedure to ensure that all rooms are at Oaks standards, however it seems in this instance we have failed in this area.
We do hope to welcome you back in the future to enjoy the great location we are able to offer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2012

My husband and I stayed here for a long weekend and whilst the building looks fantastic and very inviting from the outside the room itself was very average and could do with a spruce up. Overall we found the reception staff good and accommodating. Locality wise you could not ask for a better spot in Cooly. Would we stay here again? Possibly, but not at full rate.

Room Tip: bottom floor if you do not like lifts that sound like there is a duck stuck in it and depressing lon...
See more room tips
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this reviewResponded November 6, 2012

We would like to thank you for taking the time to comment on your recent stay at Oaks Calypso Plaza Resort. It is wonderful to read that you enjoyed your holiday with us and we do hope to have all rooms refurbished in the near future possibly mid 2013. We are pleased you found the location convenient to your needs and hope to welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2012

Each time I have attempted to approach staff on the desk their reaction has been less than enthusiastic. In the evening yesterday I asked for a new plastic room key, the young girl on reception informed me $20 would be charged to my room. I said that was outrageous and that I have never been asked anywhere to pay $20 for a 50 cent replacement card. The young girl then proceeded to inform me that I should have read the terms and conditions and seemed to take a smug pride in making the statement.
Obviously no "Customer Service" training is given to staff and the customer is a pain for asking for a new key or anything else that make take a little effort.

Room Tip: Make sure the room doesn't have the filthy green carpet.
See more room tips
  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Realbrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this reviewResponded October 29, 2012

We appreciate you taking the time to comment on your recent stay at Oaks Calypso Plaza Resort. It is disappointing to read of your experiences while staying with us. If you would like to discuss the matters further you can contact our Customer Feedback Team on customerfeedback@theoaksgroup.com.au. We hope to rectify any issues and welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2012 via mobile

I attempted to check in for one night at this hotel. There was a queue four deep with only one person on the desk. Another staffer was running around with paperwork not serving. I had just had surgery and had difficulty standing and still was not provided any assistance. I was offered no assistance at all. After finally checking in I was handed another guest's credit card. This us clearly a family hotel focused on cheap accommodation for noisy families and not customer service

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank webbsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this reviewResponded October 28, 2012

Thank you for leaving feedback on your recent stay at Oaks Calypso Plaza. We are concerned to read of your experiences and would like the opportunity to discuss the matters with you further. You can contact our Customer Feedback Team on customerfeedback@theoaksgroup.com.au. We do hope to welcome you back again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2012

Got a great online deal for a 1 bedroom apartment for wife, 2 y/o and I - 5 nights for $395 all up. Location is very good, Griffith Ave on one side, beach just across the road at rear of hotel. Aldi 150 metres away, with Woolies in a complex beside Twin Towns about 400 metres away. Underground secure parking but no need to move the car unless you plan on visiting other parts of the Gold Coast.

Plenty of restaurants within walking distance, with most of very tempting deals. The 2 pubs nearby not worth visiting - the Surf Clubs are much more family friendly and hospitable.

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rakas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this reviewResponded October 21, 2012

Many thanks for taking the time to comment on your recent stay at Oaks Calypso Plaza Resort. It is wonderful to read that you and your family enjoyed your holiday and felt you received a good deal. We are pleased you found the location convenient to your needs and hope to welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Coolangatta
0.0 mi away
Mantra Coolangatta Beach
Mantra Coolangatta Beach
#5 of 12 in Coolangatta
1,186 reviews
0.3 mi away
Greenmount Beach Resort
Greenmount Beach Resort
#11 of 12 in Coolangatta
126 reviews
0.8 mi away
Nirvana By The Sea
Nirvana By The Sea
#3 of 12 in Coolangatta
423 reviews
Show Prices
Show Prices
Show Prices
11.5 mi away
Meriton Suites Broadbeach
13.8 mi away
QT Gold Coast
QT Gold Coast
#5 of 31 in Surfers Paradise
2,777 reviews
0.1 mi away
Mantra Twin Towns
Mantra Twin Towns
#2 of 12 in Coolangatta
4,412 reviews
Show Prices
Show Prices
Show Prices

Been to Oaks Calypso Plaza Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oaks Calypso Plaza Resort

Address: 99 Griffith Street, Coolangatta, Gold Coast, Queensland 4225, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Coolangatta
#4 Luxury Hotel in Coolangatta
Price Range: $134 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks Calypso Plaza Resort 4*
Number of rooms: 146
Official Description (provided by the hotel):
Oaks Calypso Plaza is a 4.5 star resort centrally located in the heart of Coolangatta, minutes from the airport and a variety of Gold Coast attractions and is located opposite the beautiful Coolangatta Beach. The resort features one and two bedroom self-contained apartments with full kitchen and laundry facilities, most with sheltered balconies that provide ocean or hinterland views. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ctrip TA, Orbitz, Agoda, Hotels.com, Booking.com, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Oaks Calypso Plaza Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oaks Calypso Plaza Hotel Coolangatta
Oaks Calypso Plaza Coolangatta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing