I attempted to check in for one night at this hotel. There was a queue four deep with only one person on the desk. Another staffer was running around with paperwork not serving. I had just had surgery and had difficulty standing and still was not provided any assistance. I was offered no assistance at all. After finally checking in I was handed another guest's credit card. This us clearly a family hotel focused on cheap accommodation for noisy families and not customer service
- Official Description (provided by the hotel):
- Oaks Calypso Plaza is a 4.5 star resort centrally located in the heart of Coolangatta, minutes from the airport and a variety of Gold Coast attractions and is located opposite the beautiful Coolangatta Beach. The resort features one and two bedroom self-contained apartments with full kitchen and laundry facilities, most with sheltered balconies that provide ocean or hinterland views. ... more less
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- Also Known As:
- Oaks Calypso Plaza Hotel Coolangatta
- Oaks Calypso Plaza Coolangatta