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“Wonderful Family Holiday”

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Mantra Coolangatta Beach
Ranked #5 of 12 Hotels in Coolangatta
Certificate of Excellence
Reviewed September 18, 2013

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with Quickbeds
Thank Tammy C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded November 3, 2013

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938 - 944 of 1,143 reviews

Reviewed September 17, 2013

We chose to stay in a Studio Room on the lower floors for a couple of nights in Coolangatta. This was the noisiest place we've ever experienced. Clothes Dryer/Fridge/Air Con were all old/unbalanced and noisy making it impossible to enjoy the surroundings. Only one bedside lamp available for reading....apart from that the restaurants and beach walking areas were great.
Cheers Ross L

Room Tip: Choose a renovated high floor unit with modern appliances.
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  • Stayed: September 2013, traveled as a couple
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2  Thank Ross L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded September 22, 2013

Hi Ross L

Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. My apologies for the noise that eminated from some of the equipment in the room, we are endeavouring to update most of these which is something that we deal occasionally.
Any items that are missing in rooms are replaced as soon as possible but the lamp may have slipped through the cracks.

Again, my apologies for the inconvenience and I do hope we can look after you better next time.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach

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Reviewed September 8, 2013

We stayed at Mantra Coolangatta this time last year and weren't all that impressed. We had a MUCH better 1 better 1 Bedroom Apartment this time, still on a lowish floor but recently done up, fresh and modern. Everything was working and looking great. Had to call Reception because we had no wine glasses but these arrived promptly. Mantra Coolangatta has a great location right in the middle of everything. We enjoyed the restaurants on Marine Parade but don;t overlook the restaurants on the street behind if you want something cheaper.

  • Stayed: August 2013, traveled with friends
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1  Thank Noosafella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded September 22, 2013

Dear Noosafella

Thank you for taking the time to provide feedback on your recent stay and it's always great to hear from someone who has not only returned, but has written again on this forum about the positives that they have seen. We have certainly continued with our refurbishment program and the improvements have really been noticed by all.

Thank you again for your comments and I do hope when you're ready to leave your paradise again, you let us look after you in ours.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach

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Reviewed August 29, 2013

A great location right on the front in Coolangatta. Nice balcony overlooking the beach and within walking distance of shops and restaurants.The apartment was clean and well furnished and the staff were friendly and helpful. A very relaxing break.

  • Stayed: August 2013, traveled as a couple
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1  Thank MEOwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded September 22, 2013

Dear MEOwen

Thank you for taking the time to post your thoughts.

We are very pleased to receive your feedback and I'm so glad we could accommodate you and make your stay so enjoyable.

We do hope when you next head over from NZ, you will let us look after you again in Coolangatta.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach

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Reviewed August 26, 2013

We had a three day break with our daughter from overseas and the mantra coolangatta was everything we could wish for.We had a very nice unit spacious modern,and very clean,we were on the 8th floor and had great views all the way up to surfers paradise The beach was just across the street and not crowded like some ,We very much enjoyed our stay and hope to do it again next year.

  • Stayed: August 2013, traveled with family
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1  Thank royanddenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded September 22, 2013

Dear royanddenise

Thank you for taking the time to post your thoughts.

It is always wonderful to hear positive feedback from our guests and we are very glad to hear you enjoyed your stay with us in beautiful Coolangatta.

We look forward to seeing you again the next time you head down the Bruce Highway.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach

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Reviewed August 13, 2013

My husband and I recently booked a weekend stay at mantra coolangatta beach for our anniversary. i was Initially concerned as I had requested to have a high floor after reading previous reviews and was told that it was not in the 'special request' and could not be accommodated. We were put on the second floor.....after the first night I realised the other reviews of noise were unfounded. Once the balcony door was closed we could not hear a thing.

The staff were most friendly and deliver great service, special mention to Claudia who made my day with her smile and ability to make every person she dealt with feel special. We checked out early to go fishing and our flight didn't leave till late, Matthew suggested we could come back and use the car park, which we were grateful for. Any small problems I found wrong with the accomodation were overshadowed by the great service

Being whale watching time we had a fantastic view of the whales passing. The location was brilliant and a short walk away from everything. Will be back......

  • Stayed: August 2013, traveled as a couple
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2  Thank Kyttykat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded September 22, 2013

Dear Kyttykat

Thank you for taking the time to write about your experience with us.

We are very happy to hear that you enjoyed your stay with us and particularly your impression of our friendly service. I am so glad to hear our staff could help you out and that they looked after you so well.

Thank you again and we look forward to welcoming you back again soon.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach

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Reviewed August 2, 2013

My daughter was turning 16 didn't want a big party just a weekend away with her 3 best friends.
What a great weekend they had right from the start with the friendly reception staff directing us to our room on the 7th floor. Modern, clean, tidy, a great view as requested in order to see The Whales on their migration. The girls made use of the heated pool, spa, sauna an gym. Great location safe an close to beach, movies, shops, supermarket etc. I highly recommend this as a great place to stay . Only one minor negative was the lack of lifts.

  • Stayed: July 2013, traveled with family
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Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded August 25, 2013

Dear Heather H

Thank you for taking the time to write about your recent experience with us.

We are glad you and your daughter enjoyed your stay with us and found everything to your liking.
Unfortunately we do not have any service lifts and from time to time they do become a little congested.

Thank you again and we do hope when next you are heading down the coast you choose to stay at Mantra Collangatta again.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Coolangatta Beach

Address: 88 Marine Pde, Coolangatta, Gold Coast, Queensland 4225, Australia (Formerly Outrigger)
Location: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Fitness Center with Gym / Workout Room Free Parking Swimming Pool
Hotel Style:
#3 Luxury Hotel in Coolangatta
#4 Family Hotel in Coolangatta
Price Range: $123 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Coolangatta Beach 4.5*
Number of rooms: 88
Official Description (provided by the hotel):
Just 5 kilometres from the Gold Coast Airport and 25kms from Surfers Paradise, Mantra Coolangatta Beach provides a range of studio rooms and one, two and three bedroom apartments, most with ocean views across the stunning Surfers Paradise skyline or overlooking the beautiful beaches of Kirra, Greenmount and Rainbow Bay. Hotel rooms offer kitchenette facilities whilst all apartments offer fully equipped kitchens with separate dining and living areas. All rooms have air conditioning and are NON SMOKING. Onsite facilities include swimming pool (heated in Winter months), spa, sauna, full sized tennis court, gym, BBQ facilities and courtyard areas. The resort is within easy walking distance to local restaurants, shops and entertainment venues. At night, enjoy one of the many shows on offer at the world class entertainment venue Twin Towns, or catch a live band at the renowned Coolangatta Hotel, both only a short stroll away. ... more   less 
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Also Known As:
Mantra Coolangatta Hotel Coolangatta
Mantra Hotel Coolangatta
Coolangatta Mantra Hotel

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