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Mantra Coolangatta Beach
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Reviews (1,326)
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All reviewsgreat locationacross the roadcoolangatta beachbedroom apartmentthe gold coasthigh floorsurfers paradisegood sizewithin walking distancemarine paradeshops and restaurantssecure parkingwashing machinebeautiful beachreception staffwould stay againfantastic views
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1,195 - 1,200 of 1,326 reviews
Reviewed September 7, 2012

Ok, so I wasn't expecting the hilton and the noise was so bad, I was ready to just leave. 4 hours o non stop screaming from some teenagers and kids. Not only that but there was some machine whirring in the background. it was unclean. i walked in to find a dirty table, dirty bathroom with hair on the floor and dirty soap dish. i just tried not to touch anything. I wish I'd brought my own bed linen. I hope they don't have bed bugs! Yucko!

Room Tip: Just don't come to this hotel.
  • Stayed: September 2012, traveled with friends
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2  Thank mache222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded September 26, 2012

Dear Mache222

Thank you for taking the time to provide feedback on your recent stay. It dissapoints me to learn that you encountered these issues during your stay. To assist me further in investigating these matters, I invite you to contact me directly to discuss in more detail so that I can address these issues accordingly. 07 55068787

Thank you again and I look foward to hearing from you.

Matt Walters
General Manager
Mantra Coolangatta Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2012

Stayed at the Mantra Coolangatta for a second visit. The first was to have easy access to the Coolangatta Airport for a morning flight to Japan and now visiting this month for my birthday. Do ask for a room on a higher floor. Staying on floor seven this time and wouldn't want lower. One bedroom apartments are on the ground to floor nine, two bedroom above that. The apartments have plenty of room with great views of the ocean. Do check that you have an ocean view room as there are some rooms without an ocean view. The apartments are self contained with full kitchen and laundry facilities. Ideal for couples getting away and at low season good value for this quality of accommodation. On site free parking, walking distance to pubs and shops. Aldi is close for grocery items. It is directly across from the beach so you cross the street to the parkland and then onto the sand. Great scenic walking, if you like that kind of thing. A great place to stay to hang out in comfort and more up market than a three star motel. High season rates may be shocking but well worth a look to see if there are any deals. You can book on the net but I like to phone directly as you can request an upper floor and check any details you are concerned about.

Room Tip: Check that you have an ocean view room, phone and request upper floors. Lower floors could be noisy.
  • Stayed: August 2012, traveled as a couple
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Thank australiaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded September 26, 2012

Hi Australiaman

Thank you for taking the time to write about your experience with us. Thanks also for the great tips, it's always nice to see when someone has some experience to pass on to others.

We are very happy we were able to assist you during your stay and certainly look forward to welcoming you back again soon.

Kind Regards

Matt Walters
General Manager
Mantra Coolangatta Beach

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Reviewed August 19, 2012

Have stayed here several times for business. Great position on the beach and wonderful views.
Large and comfortable apartments - well appointed with all facilities. Lots of choice for dining nearby. Om street parking or secure parking underneath at an extra cost.

  • Stayed: August 2012, traveled on business
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1  Thank Roly2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded August 19, 2012

Dear Roly2

Thank you for your kind comments. We are happy to be able to impress guests who are travelling of any nature, be it business or leisure. We really do have a wonderfull part of the world on our doorstep.

Please stop by again for a comfortable and relaxing break from your work schedule!

Regards

Matt Walters
General Manager
Mantra Coolangatta Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2012

Loved the pool area and excellent location an easy walk to restaurants, shops and opposite the beach. Beautiful views.
Quite noisy on the 17th floor with penthouse above us and party boys next door.
Furniture not comfortable. No ottoman and limited seating for the four of us.
The bedrooms were good with a bath in the 2nd bedroom.
I would prefer a more spacious apartment elsewhere next time we stay in Coolangatta as we come every year.
A stunning world class beach and views right up to Surfers and Stradbroke Island.

  • Stayed: July 2012, traveled with family
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Thank Harper02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded August 19, 2012

Dear Harper02

Thank you for taking the time to write about your experience with us. The apartments are currently going through refurbishment, which will enhance the overall presentation of the rooms and also the guest experience.
We are happy we were able to assist in providing you with a great stay and when next you decide to head up from the cold, we hope we can host you again.

Regards

Matt Walters
General Manager
Mantra Coolangatta Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2012

We stayed one night while waiting to catch a flight as it is handy to the airport. Location is great, lots of parking, pool area is nice and the beach, restaurants and shopping are all right there. Staff were friendly and helpful, especially the groundsman/cleaner we met in the car park that gave us a hand with the garbage and advice on checking out super early.

Now the not so good, although the apartment had a nice view it was small and nothing like the pictures presented on the Mantra website, rooms really require updating, the hall on our floor smelled mouldy and a previous review mentioning water problems and cleanliness summed up our experience.

For the price we paid I was expecting a higher standard, we won't be returning.

Room Tip: Try for an upper floor ocean view apartment if you decide to stay.
  • Stayed: July 2012, traveled with family
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Thank rbjdavey21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt W, General Manager at Mantra Coolangatta Beach, responded to this reviewResponded August 19, 2012

Dear rbidavey

Thank you for taking the time to provide feedback on your recent stay. I am sorry you were dissapointed with some aspects of your stay.
We are currently entering into a refurbishment phase but unfortunatley many rooms have yet to be updated. Hopefully if you do decide to return, the majority of apartments would have been completed.
I can't think of what the mouldy smell would be as we don't have any water issue's in the building but will certainly investigate further.

Thank you again and regards

Matt Walters
General Manager
Mantra Coolangatta Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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