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“Convenient and pleasant” 4 of 5 bubbles
Review of Mantra Twin Towns

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Mantra Twin Towns
Ranked #2 of 12 Hotels in Coolangatta
Certificate of Excellence
Brisbane, Australia
Level Contributor
156 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Convenient and pleasant”
4 of 5 bubbles Reviewed March 21, 2012

We stayed only one night at the Outrigger Twin Towns Resort. We could have used a map of the resort and the associated club, as it takes a while to learn your way around. The room was not big, but clean and well-maintained, and the king-size bed was comfortable. Breakfast is excellent value, but the breakfast room opened a few minutes late, which created a minor problem in our case.
Shopping and the beach are less than 5 minutes walk away, and all the hotel facilities are good. All the staff that we saw were efficient and friendly.
A nice place to stay.

  • Stayed March 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank raintree53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, March 28, 2012
Dear CHM1943
Brisbane

We are pleased that you found the property to be both ‘Convenient and Pleasant’ for your recent stay, In addition to your accommodation meeting your expectations, albeit for only the one night. We trust that when you next have an opportunity to visit the Southern Gold Coast Region that you will again choose to stay with Outrigger Twin Towns Resort and that your next stay may be longer and just as enjoyable as your first. Thank you for your kind review.
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3,203 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (514)
Date | Rating
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English first
Coffs Harbour, Australia
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed March 20, 2012

Can not remember how many times I have stayed here. It is always friendly & clean. this stay was in a deluxe room which has two queen beds, large enough for a family for small stay's. The room had a microwave oven & basic kitchen items. The motel is attached to the huge club which is attached by a covered walkway, & a must visit. There is also a 7 eleven across the road & Woolworths is a mere 5min walk around the corner. All the buses stop at the front door. There are many places to eat, all within walking distance. Can also recommend the buffet breakfast. Great location,

  • Stayed March 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gator0017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, March 22, 2012
Dear Gato0017

We trust that the fact that you cannot remember the number of times you have stayed with us is a good thing and even better that you remember to keep returning...LOL. For which we thank you and are delighted to be of service to you. Pleased also to hear that you enjoy both the facilities on offer and that the location is perfect for you and everything meets your needs etc’. Thank you again for your patronage and review. Best regards from the Outrigger Twin Towns Resort Team
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Bribie Island, Australia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed March 20, 2012

hotel is excellent staff are friendly and efficient well situated for access to coastal attractions and twin towns rsl...cannot recommend highly enough

Room Tip: ask for harbour view it is spectacular.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank douglas i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, March 22, 2012
Dear Douglas I
Bribie Island

Thank you for your review and comments, both very much appreciated. Thank you also for your kind remarks in relation to our staff and the level of service provided. And yes you are correct the views of the harbour are spectacular from the higher floor levels. Thank you for choosing to stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 19, 2012

We had a nice two night stay here recently.

The rooms were clean and the king size bed was very comfy. However, if you need to use the lifts anytime around 10am and 2pm be prepared for a long wait. We waited nearly 10 minutes for a lift at around 2.30 on a Saturday. Other than that, we were very happy with the resort.

  • Stayed March 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Feej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, March 22, 2012
Dear Feej
Sydney Australia

Both the team and I were delighted to hear that you enjoyed your recent stay with us here at Outrigger Twin Towns Resort, Coolangatta. Please accept our apology for any inconvenience experienced due to delays with the operation and availability of guests lifts. The property can be extremely busy over the times mentioned and some times 6 lifts are not even enough in those times, particularly with guests departing and arriving at these times. But we were also pleased that that this did not detract from your enjoyable stay. Thank You!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Balwyn
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 16, 2012

We stayed in March 2012. the staff were very friendly and helpful nothing was a problem. the Self contained room we stayed in was perfect with a fantastic view of the bay and ocean very relaxing feeling especially when you are on holidays. The outdoor pool and surroundings are well kept and spars were great. Steam room very effective. Indoor pool very refreshing. Shops and restaurants and beach within walking distance. No need for a car which is a bonus when you are from interstate. The shows at breezes are very entertaining.Overall it was a fantastic place to stay

Room Tip: Rooms on the south side are quieter
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  • Stayed March 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Beverley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, March 22, 2012
Dear Beverley S
Balwyn

Thank you for taking the time to post your ‘review’ of your recent stay with us here at Outrigger Twin Towns Resort. Your comments in relation to the friendly, helpful staff, service provided, your accommodation and our facilities, have been conveyed to the various department managers and teams. And yes you are correct, there is often not a need for a car whilst staying here at the resort, due to the ideal location and proximity of the various local facilities and restaurant precinct. Thank you for choosing to stay with us and we look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dana Point, California
Level Contributor
92 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed March 16, 2012

Large room, nice little kitchenette area w/ rather roomy fridge, sink. Decent view out toward ocean. Close to restaurants, shops, beach. Booked room directly w/ hotel, got best deal. Parking underground, grocery store not far. Enjoyed this location a bit away from the major tourist areas.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, March 22, 2012
BIOPROF
Capistrano Beach CA

Thank you for your review and comments. Thank you also for your valued patronage, very much appreciated and we are delighted to received comments from our International Guests. Best wishes and safe travels, from the Team at Outrigger Twin Towns Resort, Coolangatta: Australia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, Australia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed March 14, 2012

My hubby and I took a short break and it was fantastic. Everything was within walking distance to everything including the beach. We were able to let our hair down with worrying about how to get home. Room was spotless with great views and staff bent over backwards to help us.I will be definitely be coming back as we had a ball.

Room Tip: We stayed on 11th floor with great views and quiet
See more room tips
  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michelle945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, March 16, 2012
Dear Michelle945
Ipswich

Thanks Michelle for the great review, pleased that you both enjoyed the break, along with our facilities and the accommodation. Yes there are definitely some great views available from the property. It was also great to hear that the service provided by the team was appreciated and assistance offered when required. We hope that you do have an opportunity to return for another stay and we look forward to welcoming you both back again soon. Thank you Outrigger Twin Towns Resort Management & Staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Twin Towns

Property: Mantra Twin Towns
Address: Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Gold Coast, Queensland 4225, Australia (Formerly Outrigger Twin Towns Resort)
Location: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Coolangatta
#2 Family Hotel in Coolangatta
#2 Luxury Hotel in Coolangatta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra Twin Towns 4*
Number of rooms: 350
Official Description (provided by the hotel):
Mantra Twin Towns is the perfect Gold Coast accommodation to put you in the centre of everything. Queensland's Southern Gold Coast plays host to a plethora of entertainment, fun-in-the-sun activities and an endless supply of things to keep you busy. You're right on the doorstep of the Twin Towns Services Club for easy access to all of the entertainment, restaurants and bars - you've only to stroll through Mantra Twin Towns' covered walkway. There are many beautiful beaches and famous surf breaks nearby, some excellent shopping and great variety of eating places. HOTEL ROOMS Whether you're visiting the Gold Coast on business or for leisure, these hotel style rooms have everything you need including internet access, cable TV, refrigerator and private balcony with views over the city, ocean or river. There's a coin operated guest laundry, foreign exchange facilities, automated teller machine and complimentary under cover parking. You can choose from Hotel Room, Harbour Tower Hotel Room or Deluxe Room. APARTMENTS If you love to self-cater or need a bit of room travelling as a family or group, Mantra Twin Towns One, Two and Three Bedroom Apartments make the ideal choice. Very spacious with dining and living areas and full service kitchen. Penthouse apartments are also a great choice, with stunning views across the ocean and Gold Coast skyline and feature high speed internet and cable TV. FACILITIES If you're visiting the Gold Coast on business then you've come to the right place. Mantra Twin Towns really is the largest event centre in the region, catering for up to 1,100 guests or delegates. You'll appreciate the fully equipped business centre with free internet. Free internet is also available at Signatures Restaurant and Lobby Bar where you can choose from a traditional buffet at breakfast or an a la carte meal for dinner. Weddings are also a specialty with talented wedding coordinators here to advise you on our choice of beautiful venues for your ceremony and celebration. When arriving at Mantra Twin Towns you're greeted in style with a friendly welcome, and this will continue right throughout your stay, whether you choose our hotel style accommodation or self-contained apartments. On site you have a choice of heated indoor and outdoor swimming pools, tennis courts, a fitness centre and steam room, outdoor barbeque area, mini golf course and games room. Soothing massages are available on request and there's 24 hour reception, concierge and a tour desk. Maintenance Notice: Mantra Twin Towns is undergoing external rectification of the Ocean Tower. The work will be carried out from 5 May 2016 until 11 October 2016. Due to the nature of the refurbishment, there may be some noise. We apologise for any inconvenience this may cause. ... more   less 
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Also Known As:
Outrigger Twin Towns Hotel Coolangatta
Coolangatta Outrigger

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