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Mantra Twin Towns
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Reviews (5,025)
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2,300
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4,765 - 4,770 of 5,025 reviews
Reviewed February 20, 2012

I arrived from Brisbane very late, and reception couldn't have been more helpful.
Choose the apartments if you are staying more than 1 night - incredible value. Huge apartment, spotlessly clean - with all the comforts of home. I've recommended this place to my colleagues - and I'll be back.

  • Stayed: February 2012
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Thank Stressmagnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this reviewResponded February 21, 2012

Dear Stressmagnet,

‘Perfect for Family or Business’, our thoughts exactly, but then again we are probably a little bias with regards to our property. But you are indeed correct the property and our range of accommodation options definitely cater for a diverse range of guests, travelling either for Business or Pleasure. It was great to hear that your ‘check in’ was a pleasant experience albeit the late hour. Thank you for your feedback and comments on your accommodation, particularly in relation to both comfort and presentation. Thank you also for your personal recommendation to your colleagues. Plus glad to see that we didn’t align with your TripAdvisor pseudonym and your stay hopefully had the reverse effect; and did not attract any stress! Thank you for choosing to stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2012

Having stayed at twin towns resort over the last 10yrs. on and off this was a Fantastic hoilday the staff,the the rooms great.The meals at the resort and Club are awesome. See you next year.

Thank You and Your Staff.

Warren Foley

Room Tip: Ocean view Rooms ( 4< > 5 Floors )
  • Stayed: February 2012, traveled as a couple
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Thank Warren F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this reviewResponded February 21, 2012

Dear Warren,

Thank you for your comments and posting, the entire Outrigger Twin Towns Resort team are thrilled that you enjoyed your recent stay. And we look forward to seeing you next year when you return for your 11th year. We trust that you continue to enjoy many more stays with us. Best regards from the Team - Outrigger Twin Towns Resort

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Reviewed February 17, 2012

Just spent 2 nights at Twin Towns Outrigger in one of the Ocean Rooms. Very clean, spacious, and very comfortable as well.
The staff from front desk arrival plus any further help we needed a couple of times, to chefs and wait staff, gaming room attendants etc were all very friendly and helpful. Nothing felt like it was any trouble to them at all, just happy to help you.
Check out was simple. We booked a great internet deal which included breakfast for us both in the price.
We are over 50's age group so received even more of an internet discount. It was our first stay here but definitely not our last. Very pleasant indeed. Only wish it had been longer.

Room Tip: We were in the Ocean room block on the 5 th floor. Had no noise issues from traffic etc.
  • Stayed: February 2012, traveled as a couple
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Thank CasinoBN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this reviewResponded February 18, 2012

Dear Casino BN
Casino Australia

Thank you for choosing to stay with us here at Outrigger Twin Towns Resort and it was indeed our pleasure to be your Host. Your comments re the staff and their assistance etc’ as experienced during your stay have been conveyed to the respective Department Managers and staff acknowledging their efforts. Pleased also to hear that you were able to take advantage of one of our internet special offers, getting great value for money is always a great start to any short break or holiday. Thank you again for your valuable feedback and we look forward to having you stay with us again soon. Best regards from all of us here at Outrigger Twin Towns Resort.

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Reviewed February 15, 2012

It was a fantastic holiday! Close to everything! Very clean and the staff where AWESOME!!! The pool and spa was always very clean!! Great price! Awesome breakfast! Everyone must stay! Once you have stayed, You will return:)

Room Tip: Level 12! Awesome view of the beach! Above the pool
  • Stayed: February 2012, traveled as a couple
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1  Thank Dee J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 355255 at Mantra Twin Towns, responded to this reviewResponded February 15, 2012

Dear Dee J
Brisbane Australia

It was ‘Fantastic’ to receive your feedback on your recent stay with us here at Outrigger Twin Towns Resort. It definitely sounds as though you experienced everything and enjoyed the facilities, that all contribute to the ‘Outrigger Experience’. Thank you also for the ‘room tip’ for fellow travellers, along with the valuable feedback about our staff. We were delight to be of service to you and we trust that you will choose to visit us again soon.

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Reviewed February 14, 2012

If you are a business traveller and need business services do not ask for assistance from Katrina the front desk manager. Not a very helpful lady. Chat to Chris as he is much more friendly and willing to assit.

Room Tip: Internet service with iRoom was extremely slow and not of no use.
  • Stayed: February 2012, traveled on business
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1  Thank Harry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 355255 at Mantra Twin Towns, responded to this reviewResponded February 15, 2012

Dear Harry O
North Vancouver – Canada

Thank you for your ‘feedback’ in relation to your our level of service provided to you during your stay. We are disappointed that this did not meet with your personal expectations and we sincerely apologise for this. Your comments have been noted and acknowledge and will be discussed with the respective team members during their next performance review. We trust that if you choose to stay with us again in the future that your experience will meet expectation. Wishing you the very best the Outrigger Team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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