We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A pleasant place and location”
Review of Mantra Twin Towns

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mantra Twin Towns
Ranked #3 of 12 Hotels in Coolangatta
Certificate of Excellence
Auckland Region, New Zealand
1 review
“A pleasant place and location”
Reviewed February 14, 2012

We (couple) stayed at Outrigger Twin Towns for 7 nights in hotel room. The resort is well located - close to beaches and facilities in adjacent Twin Towns club. Overall a pleasant stay.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 355255 at Mantra Twin Towns, responded to this review, February 15, 2012
Chris675
Auckland – NZ

Dear Chris, glad that you enjoyed your stay and found our location to be perfect for you and your partner. Thank you for choosing to stay at the Outrigger Twin Towns Resort , as your ‘base’ for your holiday. We look forward to being of service to you again when you travel to this part of the world.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,668 reviews from our community

Traveler rating
    1,649
    1,401
    431
    116
    71
See reviews for
860
1,845
147
351
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (522)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 13, 2012

I stayed at the Outrigger a few days ago for just the one night. My room (1 bedroom apartment) was on the 10th floor overlooking the Tweed River etc, in terms of size it was a lot bigger than I had thought and was very well equipped. Location wise, it is very good - within walking distance to shops, beach, cafes, bus stop right out the front which can take you into Surfers Paradise or the Airport and of course direct access to the Twin Towns Services Club. The staff were very helpful and answered any questions that I had, check out was very easy and I was able to store my bags away in the left luggage until I had to catch the bus to the airport.

I have recommended to my parents that the next time they head up North for a visit to stay here.

  • Stayed February 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NameNo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 355255 at Mantra Twin Towns, responded to this review, February 15, 2012
Dear NameNo
Melbourne

Thank you for your review, we were pleased to read that you enjoyed your stay and found both our location and your chosen apartment to be ideal. Your comments re- our staff and the level of service provided have been both noted and forwarded to the various teams as acknowledgment. Thank you also for your recommendation to your parents and we look forward to both welcoming them to Outrigger Twin Towns Resort and trust as you, they enjoy their ‘Outrigger Experience’. Thank you again for your feedback and the time taken to submit the review, both much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kings Beach, Australia
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 9, 2012

We spent 3 days in a 1 bedroom apartment, Harbour Tower on the 14th Floor. Great views overlooking Tweed River, Jack Evans Park & ocean views in the background. Very quiet suite and well equipped. The only negative we experienced were the two single beds pushed together to make a king bed & no luggage trolley available on car park level when you are unpacking. Would definitely go back for another stay and recommend resort to family & friends. Walking distance to Cooloongatta shops, cinema, restaurants, beach, RSL & Surf club, supermarkets & Point Danger. Everything is so handy, you don't need a car. Lots of activities in the resort, tennis, putt putt golf, pool - indoor and outdoor, pin ball machines, gym, restaurant.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sheenabribieisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 355255 at Mantra Twin Towns, responded to this review, February 10, 2012
Dear Sheena
Bribie island

Thank you for your review and your comments in relation to your accommodation, enjoyable views and our central location. The location of the property is definitely a HUGE Plus for our many guests and yes you are correct, there is rarely a need for a car, with all major attractions, restaurant precinct, shopping centres and supermarkets all within a few minute’s walk from the resort. I also appreciate your comments made in relation to the ‘King Zip Bed’ not being to your satisfaction. This type and style of bed is utilised extensively within the hospitality industry to enable variation of bedding configurations upon guest’s requests. When you do choose to stay with us again, please place a request for your preferred bedding configuration and we would be delighted to assist where possible. Thank you again for choosing to stay with Outrigger and your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 7, 2012

The location and view are excellent with the beach and a wide variety of restaurants within a couple of blocks (easy walking distance). My 1br apartment was large, clean, comfortable, and well equipped (washer, dryer, dw, stove, fridge, microwave, 2 large TV's, stereo, and dvd/vhs player). I loved the view of the ocean (looking around Reflections across the street). Staff were reasonably helpful but the need to learn the bus routes as they had no clue how to get to Surfers Paradise from the stop outside the door. The outdoor pool is nice but the spa was often unheated (what's with that?). The only impediment to a good sleep is the garbage trucks for Twin Towns and Reflections that arrive, noisily, before 0730. Overall, an very positive resort and experience, very good value for my money.

Room Tip: I'd ask for an ocean view -my 6th floor view was fine but higher could be even better.
See more room tips
  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, February 9, 2012
‘Very Positive Experience’ – DM Calgary

Both the team and I were delighted to read your ‘Posting’ and review of your recent Outrigger Experience. We were also pleased to read of your favourable comments in relation to your accommodation, however; please accept our apology for any noise and inconvenience that the council trucks may have caused. Unfortunately they are a necessary service that we are unable to control or manage whilst trying to ensure our guests enjoyment and comfort during ones stay. Thank you also for your ‘Room Tip’ for fellow travellers, both views from the property; whether it be the Harbour/River view or the Beach, both are great and enjoyed from the guest’s balconies. Thank you again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed February 7, 2012

Great location next to Twin Towns Services Club and close to the beach and shopping centres. The Apartments are better then the hotel rooms because they are larger and have all the amenities in the room. Very Friendly and helpful staff and its worth checking the Resort's online specials before booking. I've stayed there 5 times over the last 3 years and can recommend this Hotel.

Room Tip: Book well in advance if you want a disabled room.
See more room tips
  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pookie2199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, February 9, 2012
Dear Pookie2199

What a great review and what great comments, thank you. Thank you also for your continued support and the numerous return visits. And yes there are often some great ‘specials’ available for our guests via the website and ‘on-line booking service’. Thank you again for choosing to stay with us and allowing our team to be of service to you. Hope to see you again in the near future! Best wishes from the Outrigger Twin Towns Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 6, 2012

This was my second visit to this resort, this time around I stayed here for 7 nights with my partner in a hotel room. Had a great view from our balcony. Our room was on the 3rd floor and I found the rubbish trucks very noisey ,early in the morning. Rooms not quite as sound proof as the apartments. Great to have a microwave and cutlery and crockery supplied. Buffet breakfast was great and was included in price of the room - would highly recommend. Joined Twin Towns Club which was handy for the free shuttle/bus back into Surfers and out to Tweed Heads.
Only down side was the reception staff were all very young and not always that helpful. Would stay here again though.

Room Tip: Ifr you want space and quietness I would recommend an apartment over a hotel room.
See more room tips
  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, February 9, 2012
Dear Madmacs – Hamilton NZ

Thank you for review and comments in relation to your return stay with us here at Outrigger Twin Towns Resort. We were thrilled to hear that you both enjoyed your stay and found your choice of accommodation pleasant and satisfactory. In addition to the Buffet Breakfasts which are always popular with our many guests. Thank you also for your comments in relation to some of our younger staff members, these comments have been noted and addressed. It is often difficult when training new employees during such a busy period, but we believe that this is the best way for them to gain invaluable experiences from working within the ‘frontline’ and providing service to our guests across such a diverse and demanding industry. Given both time and experience along with continual training & development, we trust that our younger employees will develop into; and become wonderful ambassadors for the Outrigger Group. We look forward to being of service to you when you next have an opportunity travel to the Southern Gold Coast Region. Thank you again for both your patronage and review, both very much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 2, 2012

Booked into a 1 bedroom apartment at a reduced rate for a minimum of 5 nights stay. On arrival were upgraded to a 2 bedroom apartment on the 12th floor with a huge balcony overlooking the Tweed River inlet. Could have sat there the whole time just watching the passing parade. As reported by others the unit was clean and well presented with good furniture. Resort has outdoor and indoor pools, putt putt golf, tennis courts and a gym.
Resort adjoins a licenced club and there are numerous eating places within a half kilometre radius. The beach was only 150m away.
Only negative was that the air con did not work. The fan blew air at room temp but no cooling. This was reported on the first day of our stay but staff seemed reluctant to record it. I suspect that it was somehow disabled to reduce energy costs.

Room Tip: Persist on their website to find the deals for min 2 and 5 night stays.
See more room tips
  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra Twin Towns, responded to this review, February 6, 2012
Dear Greg H – Sydney

Thank you for your review and comments. We were pleased that you enjoyed the aspect of your accommodation, which obviously contributed to your overall enjoyment of your stay. Please accept our apology in relation to the reported issue with the air conditioning unit within the apartment, I am sure that this has now been addressed and the issue rectified. Again thank you for choosing to stay with us and your ‘Travel Tip’ to fellow travellers in relation to our ‘extended stay packages & offers’. We look forward to welcoming you upon your return to the Southern Gold Coast Region. Wishing you the very best from the Outrigger Twin Towns Resort Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Coolangatta
0.2 mi away
Mantra Coolangatta Beach
Mantra Coolangatta Beach
#4 of 12 in Coolangatta
1,012 reviews
0.9 mi away
Nirvana By The Sea
Nirvana By The Sea
#1 of 12 in Coolangatta
402 reviews
0.2 mi away
Greenmount Beach Resort
Greenmount Beach Resort
#10 of 12 in Coolangatta
102 reviews
Show Prices
Show Prices
Show Prices
11.6 mi away
Meriton Suites Broadbeach
Meriton Suites Broadbeach
#1 of 21 in Broadbeach
7,393 reviews
13.9 mi away
QT Gold Coast
QT Gold Coast
#4 of 32 in Surfers Paradise
2,633 reviews
13.2 mi away
Watermark Hotel & Spa Gold Coast
Watermark Hotel & Spa Gold Coast
#8 of 32 in Surfers Paradise
1,439 reviews
Show Prices
Show Prices
Show Prices

Been to Mantra Twin Towns? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mantra Twin Towns

Property: Mantra Twin Towns
Address: Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Gold Coast, Queensland 4225, Australia (Formerly Outrigger Twin Towns Resort)
Location: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Coolangatta
#1 Top resorts Hotel in Coolangatta
#2 Luxury Hotel in Coolangatta
#2 Family Hotel in Coolangatta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra Twin Towns 4*
Number of rooms: 350
Official Description (provided by the hotel):
Mantra Twin Towns is the perfect Gold Coast accommodation to put you in the centre of everything. Queensland's Southern Gold Coast plays host to a plethora of entertainment, fun-in-the-sun activities and an endless supply of things to keep you busy. You're right on the doorstep of the Twin Towns Services Club for easy access to all of the entertainment, restaurants and bars - you've only to stroll through Mantra Twin Towns' covered walkway. There are many beautiful beaches and famous surf breaks nearby, some excellent shopping and great variety of eating places. HOTEL ROOMS Whether you're visiting the Gold Coast on business or for leisure, these hotel style rooms have everything you need including internet access, cable TV, refrigerator and private balcony with views over the city, ocean or river. There's a coin operated guest laundry, foreign exchange facilities, automated teller machine and complimentary under cover parking. You can choose from Hotel Room, Harbour Tower Hotel Room or Deluxe Room. APARTMENTS If you love to self-cater or need a bit of room travelling as a family or group, Mantra Twin Towns One, Two and Three Bedroom Apartments make the ideal choice. Very spacious with dining and living areas and full service kitchen. Penthouse apartments are also a great choice, with stunning views across the ocean and Gold Coast skyline and feature high speed internet and cable TV. FACILITIES If you're visiting the Gold Coast on business then you've come to the right place. Mantra Twin Towns really is the largest event centre in the region, catering for up to 1,100 guests or delegates. You'll appreciate the fully equipped business centre with free internet. Free internet is also available at Signatures Restaurant and Lobby Bar where you can choose from a traditional buffet at breakfast or an a la carte meal for dinner. Weddings are also a speciality with talented wedding coordinators here to advise you on our choice of beautiful venues for your ceremony and celebration. When arriving at Mantra Twin Towns you're greeted in style with a friendly welcome, and this will continue right throughout your stay, whether you choose our hotel style accommodation or self-contained apartments. On site you have a choice of heated indoor and outdoor swimming pools, tennis courts, a fitness centre and steam room, outdoor barbecue area, mini golf course and games room. Soothing massages are available on request and there's 24 hour reception, concierge and a tour desk. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Priceline, Booking.com, Hotwire, Cancelon, TripOnline SA, Evoline ltd, Cheap Tickets and HotelQuickly so you can book your Mantra Twin Towns reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Outrigger Twin Towns Hotel Coolangatta
Coolangatta Outrigger

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing