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“good stay”
4 of 5 bubbles Review of Alexandra Lodge

Alexandra Lodge
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Alexandra Lodge
South Wales
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“good stay”
4 of 5 bubbles Reviewed March 9, 2014

Stayed for one night here, free breakfast which was good and also reasonable rate. Rooms were clean and had sink/microwave facilities in as well as the kitchen around the back of the property. Free parking. One thing i would say is that there was a strange smell in the room and bathroom and also we had to drive up to the apartments to check in and then drive back to the property which i didn't think was very convenient. But overall for the cost we were happy with the stay.

Stayed February 2014, traveled as a couple
Helpful?
Thank Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peta H, Manager at Alexandra Lodge, responded to this review, April 28, 2014
HI,

We are very pleased you found the faculties clean and to your liking and enjoyed the free breakfast.
All drains are cleaned very regularly to ensure they don't smell. All room have been checked sense your stay to ensure they were of a standard required.
.All guest are contacted by either mobile or email on the day of arrival and given all the details required to check in. Although it is lovely to meet our guests it is not required to come into the office located a short distance away.
We hope to see you next time you are in Bundaberg.
Regards
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49 reviews from our community

Traveler rating
    11
    19
    9
    9
    1
See reviews for
7
25
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7
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 9, 2013

Stayed here for 2 nights during December 2013 and initial thoughts were very positive. We arrived in Bundaberg by train and it was only a short walk from the station (about 5 minutes or so). On arrival we were a bit confused initially as there seemed to be no-one here (no reception) but we soon saw the sign on the back door which instructs you to phone to gain access (good job I had a mobile phone) - it turned out to be very simple and we were soon in our room.
The room was very nice (small but quite adequate) and everything was very clean and fresh. There is a communal kitchen and lounge area so you can make your own breakfast (which was provided) or cook your own lunch/evening meals if you buy your own food. Other facilities such as tv, dishwasher, washing machine and dryer are all included.
Overall we thought this was a really nice place to stay (currently writing this from their kitchen table and admiring the view of the garden) and very good value for money. Would definitely stay here again if I was in the area.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nomadic-Snapper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peta H, Manager at Alexandra Lodge, responded to this review, February 24, 2014
So very happy you enjoyed your stay and found Alexandra Lodge a really nice place and very good value for money.. Yes the property is run remotely although our office is located only a short distance away it does work very well. No need to travel to elsewhere. Our help yourself breakfast can be enjoyed by all and very glad you enjoyed it. See you next time and safe travel.
Peta
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Vienna, Austria
Level Contributor
171 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed October 6, 2013

We arrived rather late at Alexandra Lodge and had to call somebody for the check-in but all in all this worked without Problems. Our room was really quite small with an even smaller bathroom and no window. That alone would not have been an issue but what really reduced the sleeping Quality quite a lot was the fact that there were no curtains over the tiny window through to the hallway so we were awake at 6am. Aside from this it was still a lovely stay, they supply eggs, Bacon and other stuff so you can make your own breakfast and for a longer stay you can use the fridge for your things. WIFI and the use of the washing machine and dryer are for free which given the low Price really makes this a great deal.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GuenterD1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peta H, Manager at Alexandra Lodge, responded to this review, February 24, 2014
Thank you for reviewing Alexandra Lodge. Glad you had a lovely stay. We can confirm all the side panels which were allowing to much light into the rooms have been tinted dark and not allowing the light in. Sleep ins for all. Happy to hear you enjoyed all our facilities. With our great after hours service late check-ins such as yours arent a problem. See you next time.
Peta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeuwarden, The Netherlands
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 18, 2013

Excellent base (15-20 minutes by car) for a trip to Mon Repos (watching turtles). We paid 85 dollars for a room with bathroom. Service was friendly. Grap-your-own-breakfast was included and our room was clean. Free internet is also included, although the connection was not very stable. Unfortunately, we did not had any windows in our room, which may be a bit claustrofobic for some. Small con's are the lack of a pool, and the distance to nearby facilities.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peta H, Manager at Alexandra Lodge, responded to this review, February 25, 2014
Thanks for the feed back. Glad you found Alexandra Lodge a great base for your holiday and you enjoyed the free breakfast.. Internet has been checked and is working well. Unsure why your connection was slow. We do apologize. On your next visit may I recommend you try our King Rooms as they do have windows. Safe travel and we hope to see you again.
Peta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 23, 2013

Pros: This is a great, basic B & B. It appears to have been recently renovated and the kitchen is modern, clean and well-equipped. The rooms are basic too but have everything you need - bed, bathroom, TV and air conditioner. The bed was comfortable and there are extra blankets, pillows, etc if you need them. Continental breakfast (cereal, toast, eggs, tea, coffee) is included, which makes it excellent value for money. Fairly central location but not on a main road means it's pretty quiet too.
Cons: There is not an onsite manager, so no-one to go to if you have any problems. Wifi internet was included but I could not get the wifi internet to work (and no onsite manager to ask about it). The rooms have a window beside their doors, which makes the rooms very light during the night. There is no undercover parking.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D0nna_Stuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peta H, Manager at Alexandra Lodge, responded to this review, February 25, 2014
HI Donna,
Thank you for the positive feed back. Just to let you know for future stays there is a phone onsite for guest to use to contact our friendly office staff. If outside office hours we have our after hours service for any of our guests needs.
Peta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
8 reviews
4 hotel reviews
5 of 5 bubbles Reviewed July 18, 2013

i really can't understand the negative reviews. This accommodation is fantastic. You pay a similar price just for a cabin or hotel room , but here you have access to a large kitchen with all the mods and cons also a washing machine and dryer for no extra charge, Generous breakfast provisions are provided as well as tea and coffee. You can store your own provisions in the fridge and you have your own lockable cupboard for other food items. As a shared kitchen accommodation the place is only as clean whilst you are there as the patrons that use the place. We had no issues. People have to be thoughtful to others. There is a large dining room and television. Great to chat to other travelers. The en-suites were clean and there was plenty of hot water. fantastic we will be back again!

Room Tip: if you want extra room and privacy there is a Garden Villa for extra cost, but if you don't min...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Pamela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caloundra
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed May 30, 2013

I work in Bundaberg every 3 months and I used to always stay here as it was always clean value for money and the other guest respectful of each other. I had found another place to stay recently and have always kept this place as backup.
Last time I was in Bundaberg I couldn't get into my usual place so I used my back up. Things started off well until the other guests arrived.I would wake up in the mornings go to the kitchen for breakfast and be disgusted by the filth and mess these PIGS expected me to eat in and the stink of burnt meat just lingered in the kitchen and throughout the house.the whole week I was there I was greeted to this mess every morning as the PIGS (guests) would make the mess then hop in their cars and go .
This was a top place and I feel I dont really want to share a kitchen with people again.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TonyL576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peta H, Manager at Alexandra Lodge, responded to this review, June 6, 2013
Hi Tony,

We are very sorry your stay wasn't the experience you have had in the past. Our guests are normally very thoughtful of all other guests on site. We will look at what can be done to ensure all guests stays are enjoyable.
Regards
Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Alexandra Lodge

Property: Alexandra Lodge
Address: 77 Woondooma St, Bundaberg, Queensland 4670, Australia
Location: Australia > Queensland > Bundaberg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #6 of 17 Specialty Lodging in Bundaberg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Alexandra Lodge 3*
Number of rooms: 7
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