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“Another good stay at Ibis, Wollongong”
Review of Marketview

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Marketview
Ranked #8 of 15 Hotels in Wollongong
Reviewed January 1, 2011

We have stayed at Wollongong Ibis many times since it was buit a couple of years ago.
So on Xmas Eve, 24/12/10, we were there again. Found reception very good, warm and welcoming. Compact rooms were again fine, although the bed a little hard.

A plus for this hotel is its location, right in the Wollongong CBD. Also the IBistro is excellent.

Breakfast staff on Xmas morning were friendly and cheerful, and breakfast buffet as usual was very good, selection, quality good.

Will stay again on our journeys to and from Sydney.

  • Stayed: December 2010, traveled as a couple
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Thank Leslie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiswollongong, General Manager at Marketview, responded to this reviewResponded January 6, 2011

Dear LesMary,

Thank you so much for your continued support and taking the time to write a review for our hotel.

I will be sure to share your feedback with the team as I am sure that this will further motivate them.

As I have stated in previous responses to reviews. Our guests opinions are very important to us and the decisions that we make.

Our bistro has changed alot and we are always striving to provide a quality product. It is sometimes hard competing with the pub's and club's as their major profit centers seem to be poker machines, which we do not have.

We have tried to offer a dinner and lunch menu that will interest people and that is an experience. Our breakfast is a buffet and we try to offer a broad range of items as well.

I know that some people may think hotels charge alot for their breakfast but when you break down what is on offer it does represent good value.

Again thank you for choosing to stay with us and I hope that we seen you soon.


Warm Regards

Klaus Kinateder

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Reviews (191)
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149 - 155 of 191 reviews

Reviewed December 31, 2010

  • Stayed: December 2010, traveled with family
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Thank C-Tis-Me
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ibiswollongong, General Manager at Marketview, responded to this reviewResponded January 6, 2011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
Leumeah
1
Reviewed December 24, 2010

We have stayed at this hotel about 60 times and always keep coming back because of the excellent service and value for money.

  • Stayed: December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiswollongong, General Manager at Marketview, responded to this reviewResponded December 26, 2010

Dear Leumeah,

Thank you for writing a review for our hotel.

Accor have now linked up with Trip Advisor to ensure that an unbiased opinion is given by a broader section of the customers that stay with us.

This ensures transperancy to other people who make decisions on where to stay via mediums like this.

I hope that you had a great christmas and the team at Ibis whish yo all the very best for the New Year.

Kind Regards,

Klaus Kinateder.

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A TripAdvisor Member
sydney
11
Reviewed December 22, 2010

the service was fairly poor at the time of check in.
they took $50 from my credit card and 5 days later i still have not been refunded.
room very noisy, could hear other customers in their rooms at 2am

  • Stayed: December 2010, traveled solo
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiswollongong, General Manager at Marketview, responded to this reviewResponded December 26, 2010

Dear Sydney Solo Traveller,

Thank you for taking the time to write a review for our hotel.

Good or Bad, guest feedback is very important to our business and ensures that we can correct matters that concern our guests. Ibis are the "Peoples Hotel" so this is a priority for us.

Like most hotels in Australia, when a guest is settling their account with a credit card we take an authorisation from the bank. We do not charge anything but the Bank does hold this amount as security. These authorisations if not required normally cancel in 5 working days and up to 14 days if you bank with a credit union or building society.

Please accept my apologies for any inconvenience that occurred due to this. I will speak to my team to ensure that this is explained thoroughly at check-in at all times.

Again, thank you for your time in writing a review for us and I do hope that you choose to stay with us when you are next visiting the region.

I hope that you have had a great Xmas and we wish you all the best for the New Year.

Kind Regards,

Klaus Kinateder

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Reviewed December 16, 2010

  • Stayed: December 2010, traveled as a couple
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Thank Sendafire
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ibiswollongong, General Manager at Marketview, responded to this reviewResponded December 26, 2010

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A TripAdvisor Member
Brisbane
1
Reviewed December 11, 2010

The service at the IBIS was first rate and the room was terrific. Because the IBIS is so central, we were able to walk from the train station to the hotel and then shop, go to the movies and the beach...all within easy distance.

I thoroughly recommend this hotel to visitors in Wollongong.

  • Stayed: December 2010, traveled as a couple
    • Cleanliness
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiswollongong, General Manager at Marketview, responded to this reviewResponded December 14, 2010

Hi There,

I would firstly like to thank you for choosing to stay at The Hotel Ibis Wollongong and taking time to write a review for our hotel.

It is great that you enjoyed your time in Wollongong and that we could cater for your needs during your visit.

I must agree, the hotel does have a fantastic location and is very central to everything in and around town.

Again, thank you for sharing your experience and I hope that you and your family have a very Meryy Christmas and a Prosperous New Year.

Klaus

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An Accor traveler
Kambah
1
Reviewed December 10, 2010

  • Stayed: December 2010, traveled solo
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Marketview

Address: Corner Market & Church Street, Wollongong, New South Wales 2500, Australia
Location: Australia > New South Wales > Wollongong
Amenities:
Wheelchair access
Hotel Style:
#1 Best Value Hotel in Wollongong
Price Range: $75 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marketview 3.5*
Number of rooms: 144
Official Description (provided by the hotel):
Conveniently located in the heart of Wollongong. Guests will experience the friendly service at Marketview (previous IBIS Wollongong) while making the most of this central location and enjoying all that Wollongong CBD has to offer. Marketview is walking distance to the beach, great cafes and restaurants, cinemas, the main shopping precinct, WIN Entertainment Centre and cultural events. Accommodation provided is in double rooms and all of the hotel rooms have private ensuites, air conditioners, flat screen TV, internet access, and tea and coffee making facilities. ... more   less 
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Also Known As:
Marketview Hotel Wollongong

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