Stayed two nights at the hotel. The first night there was a lot of noise, yelling and swearing from patrons in the rooms downstair even though you closed all windows and doors. I could not sleep the whole night because they kept it up until the next morning.
Second day we had to switch room due to a malfunctioning of the air conditioner.
When we checked out the next day, we realised our car parked at the hotel car park was smashed! Although there was alarm on our car, no one noticed what happened. No one reported to us and we had to find that out ourselves. We were told there was also no CCTV at the car park.
We made a complaint to the Best Western Hotel later and the hotel refused to compensate us for the car repair cost because YOU PARKED THERE AT YOUR OWN RISKS. Because at the time of our stay, the car park lights was turned off after sometime at night, my advice fo those who still want to stay at this hotel, it is probably safer to park on the streets where there are lights than in the hotel car park.
I WILL NOT recommend this hotel to ANYONE.
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- Also Known As:
- Best Western City Sands-Wollongong Golf Club Hotel Wollongong
- Best Western Wollongong
- Wollongong Best Western