We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not worth it!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Novotel Wollongong Northbeach
Ranked #2 of 15 Hotels in Wollongong
Sydney, New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Not worth it!!!”
Reviewed January 9, 2013

The hotel from the outside looked very old. Needs an update aswell as the rooms. The bathrooms are from the 70s or 80s and the sofa bed was terrible painful. We ordered room service and the food was minimal at high prices. Tried telling the receptionist about our experience and we could see about her expression that she didnt care. Tv signal was poor. Shower was appalling. The overhead vent above it was hitting my head and it looked like it had not been cleaned for years. Stayed at other hotels cheaper which were better but there was one thing that stood out, the spectacular view and the peacefulness of the late night ocean sounds. Overall excellent views. Hotel needed an update and at its current state, not worth it!!!! Not writing this to embarrass or humiliate, just to give my opinion on what improvements should be added.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWollongong, Front Office Manager at Novotel Wollongong Northbeach, responded to this review, January 12, 2013
Thank you Michael P for your review,

I am sorry to see that you found your stay disappointing, please accept my apologies on behalf of the Novotel.

What concerns me most of all is the lack of response you received when reporting the problems. I believe we do offer a very good product that the large majority of our guests enjoy & keep coming back for. It is a shame nothing was done to better your stay. If you would be willing to contact me on the below details, I would be happy to see what we could do for you on a future stay. I am confident that your experience was an exception to the average stay (met with some isolated problems e.g. the TV not working properly) & I am sure we can do better for your the next time round.

Thank you again for your feedback & I hope we can welcome you back for a proper Novotel experience in the near future.

Kind regards,

Oran Barraclough
Front Office Manager
02 4224 3169
H1654-FO@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,867 reviews from our community

Traveler rating
    573
    777
    367
    94
    56
See reviews for
533
761
75
297
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (267)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 8, 2013

We made a last minute booking to escape the extreme heat wave conditions in the Illawarra. Ocean view room was good - 2 double beds - mine was very hard though. School holidays - so hotel was very crowded but the staff were very helpful. We had lunch in Windjammers buffet - pretty good value for money - lots of seafood. The best find was the Lobby Bar from 4.00pm - 2 cocktails for the price of one and fantastic crispy chips for $ 8 a bowl .

If you don't want to eat on the property, there are plenty of places to go in the local area or a short drive away.

Overall, we were very happy.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lulubrooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, North Carolina, USA
1 review
Reviewed January 8, 2013

This hotel was across the street from the beach in Wollongong. When we arrived it was rainy and chilly, so we were able to walk the beach without having to deal with any crowds. However, when we stayed at the hotel, one of the elevators wasn't working so we had to wait quite a while for the elevator. This hotel had laundry facilities, which we greatly needed. The staff was friendly and helpful. There is also a small casino located at this hotel.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spratt327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 7, 2013

Hotel was excellent. Staff went out of their way to assist us and make us feel welcome. Breakfast and buffet dinners were fantastic. Great location . Comfortable rooms with all amenities. Highly recommended.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 550Ruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 7, 2013

Hotel was clean and comfortable, rooms could be updated a bit however was a nice couple of day getwaway. Right across from the beach and cafes and there are some great walking tracks around the area also.

If you are in the mood for some adventure, there is the skydiving next door or you can learn to surf (contacts are near the kiosk which also serves a great cup of coffee).

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 11nike11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Wollongong hotels
0.7 mi away
Adina Apartment Hotel Wollongong
1.0 mi away
Sage Hotel Wollongong
Sage Hotel Wollongong
#3 of 15 in Wollongong
4.0 of 5 bubbles 1,277 reviews
1.8 mi away
Quality Suites Pioneer Sands
Quality Suites Pioneer Sands
#4 of 15 in Wollongong
4.5 of 5 bubbles 265 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Mantra Wollongong
Mantra Wollongong
#10 of 15 in Wollongong
3.0 of 5 bubbles 227 reviews
1.1 mi away
Best Western City Sands
Best Western City Sands
#5 of 15 in Wollongong
4.0 of 5 bubbles 227 reviews
0.7 mi away
Quest Wollongong
Quest Wollongong
#6 of 15 in Wollongong
4.0 of 5 bubbles 200 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Wollongong Northbeach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Wollongong Northbeach

Property: Novotel Wollongong Northbeach
Address: 2-14 Cliff Rd, Wollongong, New South Wales 2500, Australia
Phone Number:
Location: Australia > New South Wales > Wollongong
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Wollongong
#2 On the Beach Hotel in Wollongong
#2 Luxury Hotel in Wollongong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Wollongong Northbeach 4*
Number of rooms: 204
Official Description (provided by the hotel):
Located just one and a half hours south of Sydney in the beautiful Illawarra, Novotel Wollongong Northbeach is one of New South Wales’s most popular getaway and business venues. Situated opposite North Wollongong beach, the 4 1/2 star hotel boasts 204 accommodation rooms and spa suites featuring stunning ocean and mountain views. The hotel caters for both the leisure and business traveller, offering a range of facilities and services including a swimming pool, spa, sauna, fitness centre, day spa, restaurant and two bars. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, ACCOR, Priceline, Hotwire, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Novotel Wollongong Northbeach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Wollongong Northbeach Hotel Wollongong
Accor Wollongong Northbeach
Wollongong Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing