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“Spacious modern accommodation”

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Quality Suites Pioneer Sands
Ranked #4 of 15 Hotels in Wollongong
Certificate of Excellence
Reviewed December 14, 2012

Had a brief stay here for a flying visit to Wollongong. We have stayed in many places in Wollongong over the years and this has been one of the better places. Situated out of the city centre it is fine if you have a car as there is free underground parking available. Reception staff very helpful and friendly and were able to accommodate our requests. Check in fast and friendly. The 2 bedroom deluxe we stayed in was very spacious, spotlessly clean and fairly quiet. Some road noise but I am a light sleeper. Fully equipped kitchen with dining area and 2 bathrooms handy for the rush for the early morning departure. Third toilet in this suite as well. Beds very comfortable and linen and towels good. Both bedrooms also had a TV. Good array of toiletries, shower caps etc in both bathrooms. Hair dyer in both bathrooms but small wall dryers that can't cope with my thick hair. Not a deal breaker. The photos you see here on Trip Advisor are accurate for what you get. A pleasant stay here and would definitely stay again when next in Wollongong.

Stayed: December 2012, traveled with family
Thank GingerRose63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, General Manager at Quality Suites Pioneer Sands, responded to this reviewResponded July 29, 2013

Dear MJL85,
Thank you for posting your feedback regarding your stay with us. I have noted your feedback regarding the air conditioner, however it is duly placed in a central location and designed so that the air flow will travel through to the bedroom and other areas.
Thank you for mentioning about our free parking, a lot of our regular guests enjoy that.
Kind regards,
Leigh Evans
General Manager

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222 - 228 of 272 reviews

Reviewed December 2, 2012

I have stayed here a few times and on all occasions the staff have been very friendly and efficient. The rooms are nice: clean and spacious and well set up. I used the gym which is a good quality one for a small hotel. Secure parking underneath is easy to access even in a large car (which I have found is a problem in some other Wollongong places). It is a bit out of town, but you can easily drive in. We had the hot breakfast buffet (which I think is only available on weekends - there is a continental one other days) and it was good. We also experienced the happy hour which was good value, although pretty quiet. We had a good room rate through one of the discount sites - it would be worth checking these out if you want to stay here.

  • Stayed: December 2012, traveled as a couple
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Thank CorvettePete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, General Manager at Quality Suites Pioneer Sands, responded to this reviewResponded July 29, 2013

Dear CorvettePete,
Thank you for your recent post of your stay with us at QSPS. Thank you for your repeat business it’s always great to see guests returning to our property. I’m glad you were able to experience all our hotel amenities and have reviewed these highly. We hope to see you again at the hotel in the near future.

Kind regards,

Leigh Evans
General Manager

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Reviewed November 3, 2012

We stayed one night in this new apartment-hotel, located a couple of km north of Wollongong town, in a spacious king-size room. Everything was spotlessly clean, well maintained and very comfortable. We did not use the self-catering facilities, nor the pool (or spa) - not enough time and a bit too chilly in early November. However, we did appreciate the covered, secured parking in the basement and the large 2-sided balcony (no sun-loungers, but a table and chairs). However, Quality Suites is a little out of town and some form of transport is needed to get around.
A cooked breakfast (good, but not cheap at $28) is served on Saturdays and Sundays; only a continental breakfast ($18) is available on other days, although there is a wide choice.
From a practical man’s point of view, there were a few niggling design inattentions: the shower door had neither a drip channel nor a firm closed position, resulting in water running onto the tiled floor outside (which then became slippery), we found only 2 free plug sockets (in the kitchen, not enough to charge mobile phones, computers, cameras, etc.), and there were no hooks in the bathroom for bathrobes and/or toilet bags.
But none of this spoiled our enjoyment; a stay here gets our recommendation.

  • Stayed: November 2012, traveled as a couple
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1  Thank bebechoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, General Manager at Quality Suites Pioneer Sands, responded to this reviewResponded July 29, 2013

Dear bebechoon,
Thank you for posting your review on Trip Advisor. Im gladf you enjoyed your room and found it to be clean and well maintained as we work hard on ensuring our rooms are up to the highest standard. Alot of our guest do appreciate our undercover complimentary car parking which isn’t available at many other hotels in the area.
Thank you for your feedback regarding the breakfast. We have been working hard to improve our offerings of our breakfast and appreciate your opinion.
I’m glad you enjoyed your stay overall and thank you again for your review.

Kind regards,

Leigh Evans
General Manager

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Reviewed October 22, 2012

If you want clean, spacious and modern rooms, with all the amenities then this is for you.

Great service, a nice bar with happy hour ($3 beers and wines! wow!), a pool and lovely apartment-style rooms!

Will be back if we're down in Wollongong again.

  • Stayed: October 2012, traveled as a couple
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Thank bronkaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, General Manager at Quality Suites Pioneer Sands, responded to this reviewResponded January 8, 2013

Dear Bronkaan,

Thank you for your wonderful comments from your recent stay with us.

I’m really glad you enjoyed our spacious apartments and guest facilities within the hotel. The Bar Happy Hour you mention is usually on in our hotel bar each Friday and Saturday night, so i'm glad you got to experience that offer during your stay.

We look forward to seeing you at the hotel again soon.

Warm Regards,

Leigh Evans
General Manager
Quality Suites Pioneer Sands

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Reviewed October 12, 2012 via mobile

Two night stay and couldn't fault these serviced apartments. The room was very clean and tidy. A nice layout with a good sized open plan lounge, kitchen, dining. Bedroom had a tv as well as the lounge. Bathroom (shower only) was clean. A nice balcony too. The staff were very nice. Great spa and pool area. Close to Wollongong. Highly Recommended. We had a living social deal which included continental breakfast and bottle of wine on arrival.

  • Stayed: October 2012
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1  Thank BeeBop78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, General Manager at Quality Suites Pioneer Sands, responded to this reviewResponded January 8, 2013

Dear BeeBop78,

Thank you for your recent review on Trip Advisor.

It’s always refreshing to hear such positive feedback, as my staff do work hard to provide a flawless stay for every possible guest.

You have rightly highlighted our apartments as being of a good size with an open plan layout, which is one of our great selling points and is one of the reasons why I think we receive so many return guests on a regular basis.

I’m glad you enjoyed your stay with us and hope to see you again if you’re in the area.

Warm Regards,

Leigh Evans
General Manager
Quality Suites Pioneer Sands

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Reviewed October 3, 2012

Towradgi is a suburb north of Wollongong city centre. Whilst the accommodation is not on the beach itself, it is only a short drive away.
We overnighted in a one-bed apt. Very modern, and quiet. Staff very attentive, and pleasant. Continental B/fast has great variety for most tastes. Great place to stay if you have a car. Shops nearby.Parking is complimentary too. Pool/gym provided, but not used by us this trip.
Very happy with our stay.

  • Stayed: October 2012, traveled as a couple
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Thank triptip4you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, General Manager at Quality Suites Pioneer Sands, responded to this reviewResponded December 16, 2012

Dear triptip4you,

Thank you for your wonderful review on Trip Advisor. Rightly said, we do have complimentary car parking available to all guests which is unique to a select few hotels in Wollongong, us being one of them.

Whilst hard to pronounce – Towradgi – is only 4.5kms from the Wollongong City Mall in the centre of town. For people with cars, it takes about 5 minutes to get into town and the closest beach to the hotel, is literally 2 minutes around the corner in your car (1.5km).

Don’t forget to check out our website (www.pioneersands.com.au) for great rates and inclusions for any possible future stays. We hope to see you again!

Kind regards,

Leigh Evans
General Manager
Quality Suites Pioneer Sands

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Reviewed September 24, 2012

We stayed in a deluxe 2 bedroom suite for 2 nights, which was very roomy, clean and comfortable. It had a full kitchen, lounge area, dining area, and two shower rooms and third toilet. On the downside, for a suite of this quality we would have expected a toaster (which was not provided) and also a washing machine, as the suite is large enough to have one.
The apartments are located away from the beach - probably a 10 minute walk through the grounds, across a main road, and through the caravan park. The apartments are very new (approx 2 years old) and this is reflected in the lack of atmosphere in the Reception and bar area. There is a very nice pool but it is not heated so we did not use it. Also a small spa and sauna available, and cafe for breakfast/light lunch. The secure underground carpark was excellent, but our room was near the roller garage door which was quite noisy in a morning.

  • Stayed: September 2012, traveled with family
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Thank Lela25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites1, General Manager at Quality Suites Pioneer Sands, responded to this reviewResponded December 16, 2012

Dear Lela25,

Thank you for your recent post on Trip Advisor. I’m glad you found our penthouse apartment to be very roomy and comfortable for your stay – it is a 2-of-a-kind room within the hotel and certainly provides the best of the best for a stay with us.

Since your recent stay we have decided to amend our prior procedure and now every apartment is equipped with a toaster once more. Our previous procedures where explained in the in-room compendium, stating that toasters where available upon request from reception (we've found that our guests over time have become a bit more savvy with monitoring their use of the toaster, cooktop and oven by not setting off the hotel firm alarm during use).

Finally, I do agree somewhat about the décor of the lobby, reception and bar area. As we are only 2 years old we are always looking at ways to improve this décor, by researching and adding small touches over time to make improvements. We have worked on these areas and feel they are a lot more vibrant then when we first opened.

We hope that you choose to stay with us again in the near future.

Sincerely,

Leigh Evans
General Manager
Quality Suites Pioneer Sands

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites Pioneer Sands

Address: 19 Carters Lane | Towradgi, Wollongong, New South Wales 2518, Australia
Location: Australia > New South Wales > Wollongong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Wollongong
Price Range: $115 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Suites Pioneer Sands 4*
Number of rooms: 47
Official Description (provided by the hotel):
Wollongong's boutique accommodation & conference and events. The Quality Suites Pioneer Sands - is ideally located on the Sydney side of Wollongong at only 55 minutes drive from Sydney Airport. We offer One and Two Bedroom Apartments with large open plan space flowing onto balconies with escarpment or Wollongong skyline views. All apartments feature modern finishes, Austar cable on LCD TV's, internet, air conditioning and fully self contained kitchen facilities. Other facilities include a cafe, outdoor pool, gym spa and onsite business services. This could be your next stop for your business or leisure trip to Wollongong. ... more   less 
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