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“Great stay in Port Macquarie”

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Mercure Centro Port Macquarie
Ranked #9 of 42 Hotels in Port Macquarie
Certificate of Excellence
Reviewed September 1, 2013

Port Macquarie's Mercure Hotel is centrally located with many restaurants, shops and services within walking distance. It is only a short drive to the beaches and other attractions. The rooms and beds are very comfortable and surprisingly quiet for such a central location. We feasted on excellent breakfast and dinner menus and the waitpersons were friendly and attentive. A bonus in our room was a clock/radio that actually worked and gave good reception. Happy to recommend this hotel.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Gorlyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centrohotel, Public Relations Manager at Mercure Centro Port Macquarie, responded to this reviewResponded September 13, 2013

Dear Guest

Thank you for your feedback. We are glad both breakfast and dinner service catered for your needs, and done so with happy & attentive staff. We pride ourselves on our location and believe it is one of the best spots in Port Macquarie.

We look forward to your return and anybody you recommend to stay with us in the future.

Mercure Centro Port Macquarie

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503 - 509 of 861 reviews

Reviewed August 29, 2013

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank gumnutgirl16
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Centrohotel, Public Relations Manager at Mercure Centro Port Macquarie, responded to this reviewResponded September 13, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 20, 2013

  • Stayed: August 2013, traveled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
Thank Dennis A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Centrohotel, Public Relations Manager at Mercure Centro Port Macquarie, responded to this reviewResponded August 28, 2013

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Reviewed August 17, 2013

I stayed at this hotel just after it opened several years ago and the rooms are still looking fresh and stylish now. Rooms are not big, but stylish and well maintained. More stylish than the normal Accor property. Staff are friendly and helpful. Parking is $10/night. Good noise insulation so even those on the front overlooking the church are quiet. A couple of mins walk and you are in the main shopping area of Port Macquarie.

Room Tip: A higher room so you don't see the ugly car park next door. Rooms at the front looking toward th...
  • Stayed: August 2013, traveled solo
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Thank Syd675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centrohotel, Public Relations Manager at Mercure Centro Port Macquarie, responded to this reviewResponded August 20, 2013

Hi Syd675

Thank you for your 5 star review. I am glad to hear you enjoyed the style and high maintenance we take throughout our property. Hopefully you won't take as long to return this time!

We look forward to seeing you again soon.

Mercure Port Macquarie

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Reviewed August 15, 2013

I have stayed at this hotel a dozen times now, mainly for work but also for leisure. It’s right in the centre of Port Macquarie, a close walk to the shops and the water. The hotel doesn’t look much from the outside but the rooms are modern looking and very clean. You have to pay for undercover parking which to me, isn’t ideal. Fair enough if it were in a busier city but it’s not. The staff are always friendly. Breakfast buffet is nice. They don’t have WiFi available to all rooms; you have to be on the bottom floor.

  • Stayed: July 2013, traveled solo
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Thank winniecoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centrohotel, Public Relations Manager at Mercure Centro Port Macquarie, responded to this reviewResponded August 21, 2013

Hi Tierneydaters

Thank you for your feedback.

I am glad you have returned to us as a guest for leisure and work. We do provide Broadband ethernet internet in our rooms, however we do understand a lot of devices are now "wireless only" and we are looking into upgrading to WIFI on all floors. In regards to our parking fee we do believe it is fair as parking in the CBD is difficult at the best of times, with strict hourly restrictions enforced by the council, similar to conditions you would find in a larger city.

We hope you return soon.

Mercure Port Macquarie

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Reviewed August 14, 2013

This Hotel was very central to everything, had all we needed really.
Top marks to the Reception staff, very friendly and very helpful indeed.
This is normally my role, so I probably try and learn from other upfront staff as to how they deal with a check-in and how I feel as a customer on the other side of the counter.
I certainly cannot complain at all because we got an excellent room price through a "Smart deal".
I do have a critical eye as I work as a cleaner at times, as well as reception and relieving the managers when they need time off, so I get a fair handle {on a much smaller scale} of how things should be.
i also get a wrap over the knuckles when things are not up to the mark from clients and I address these issues straight away.
Mercure Centro was a very pleasant place to stay, close to everything and I would certainly stay there again at some stage should I be visiting the area.

Room Tip: Room 215 was fine for our needs, had a little balcony outlook.
  • Stayed: August 2013, traveled as a couple
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Thank 583Dianne1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centrohotel, Public Relations Manager at Mercure Centro Port Macquarie, responded to this reviewResponded August 21, 2013

Hi Dianne

Thank you for your detailed feedback. It is great to hear from people in the same industry that their experience "on the other side of the desk" was fulfilling.

We look forward to serving you again soon.

Mercure Port Macquarie

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Reviewed August 1, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Budapest2012_13
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Centro Port Macquarie

Address: 103 William St, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Amenities:
Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Port Macquarie
#8 Luxury Hotel in Port Macquarie
#10 Romantic Hotel in Port Macquarie
#14 Family Hotel in Port Macquarie
Price Range: $113 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Centro Port Macquarie 4.5*
Number of rooms: 71
Official Description (provided by the hotel):
4 hours from Sydney and 6 hours from Brisbane, Mercure Centro Port Macquarie is a perfect getaway for couples and corporate travellers. Conveniently located in the town centre, the hotel is close to the main beach, whale and dolphin watching tours, shopsand downtown nightlife. Features include a restaurant, bar, pool and day spa. All 71 guest rooms are fitted with modern technology for your business needs. ... more   less 
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Also Known As:
Mercure Port Macquarie

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