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“Great Location”

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Macquarie Waters Hotel & Apartments
Ranked #3 of 42 Hotels in Port Macquarie
Certificate of Excellence
Lake Macquarie, Australia
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Location”
Reviewed June 30, 2013

Excellent location - we stay in Port Mac often but normally with kids. This time we stayed without kids and booked a 1 bed apartment. We were upgraded to a 1 bed + spa apartment. apartment clean and kitchen full of great cooking appliances. My wife commented that its surprising that all of the appliances worked as well as they did and that the utensils provided were also good.

Can't fault the location - will be back

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaypee1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, July 2, 2013
We are pleased you and your wife enjoyed some time away together at Macquarie Waters and that the room perfectly suited your needs. Thank you for your review and we will look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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650 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Sydney, Australia
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 30, 2013

Stayed 2 nights in a one bedroom apartment. Very clean, spacious and comfortable with an elevated view. Staff were efficient and helpful. Good underground security parking, close to town centre. I used to stay at the El Paso, but now prefer this place. Great kitchen area, and excellent TV with DVD player. I really couldn't find anything to criticise.

Room Tip: Rooms on the higher floors have great views.
See more room tips
  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beanick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, July 2, 2013
Thank you for your great review and we are pleased you enjoyed every aspect of your stay. We look forward to seeing you when you are next travelling to Port Macquarie.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 29, 2013

New boutique hotel in Port Macquarie. Located in town so short walk to everything. No need to travel though with a great restaurant downstairs for breakfast, lunch or dinner. Rooms are spacious, have all the latest inclusions including free wifi. Rates are reasonable. Its my preferred location when in Port.

Room Tip: They have some 2 bedroom apartments available if travelling with more than one.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, June 30, 2013
We are so thrilled that Macquarie Waters is your preferred place when travelling to Port Macquarie and appreciate you making us your 'home away from home'. Thank you for your great comments about the Corner and your previous stays. See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 29, 2013

We stayed in a one bedroom apt which was very clean and neat. All mod cons and new furniture. The bed and bedding was of a high standard and most comfortable. The receptionist was a hard working woman who tried to help with any problems. Nothing was too much trouble for this woman. We had issues with the electronic keys which she promptly recut and brought to our room. The wifi didn't really work all that well but the receptionist reset the system for us. It still didn't work but I could do without it for one night. The hot tub on the roof was out if order. Double glazing would have been a good idea as there was a fair but of noise from the street. I'd we'd had wifi, double glazing and reliable keys I'd give it 5 stars but now just 4.5. Great value.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank N N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, June 30, 2013
We value your feedback about your recent stay and choosing to stay with us. We experienced issues with our wireless internet over the weekend however this has been rectified today by our supplier. Thank you for your understanding. We look forward to seeing you again soon at Macquarie Waters.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mt Tamborine
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 28, 2013

Unfortunately my husband and I only had a one night stay in the Macquarie Waters Hotel.

I have stayed in 6 star hotels occasionally and none have been as clean (absolutely spotless) or as friendly or as helpful as Macquarie Waters and this hotel was so reasonably price too!

The bed was very comfortable (a must for two people with back issues) and the room was large.

I can only offer my congratulations from the front desk people to the cleaners and all other staff. Well done, you certainly deserve a gold star!

Thank you for making our stay in this beautiful area, even more special.

I hope that we do have the opportunity to visit again.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shellyt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, June 30, 2013
Thank you for such a fantastic review!! We are so thrilled that the experience you had at Macquarie Waters exceeded your expectations and the service you received was of an exceptional high standard. We appreciate your feedback and comments and look forward to you next staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coffs Harbour, Australia
Level Contributor
369 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed June 19, 2013

We travelled to Port Macquarie to see a performance of the Moscow Ballet and stayed one night at Macquarie Waters due to its walking distance location to the Glasshouse. We got a great deal on a 1 bedroom apartment and the apartment itself could not be faulted. We received very efficient and friendly service from the front desk and although we have stayed elsewhere in Port Macquarie on previous visits, we would definitely return to Macquarie Waters.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bartonbears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, June 23, 2013
We are thrilled you enjoyed a night at Macquarie Waters and experienced a night at the Glasshouse! Thank you for choosing to stay with us and we look forward to your next visit to Port Macquarie.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2013 via mobile

We stayed on the top floor and the view from the outdoor terrace was gorgeous, with views out to sea and North along the coast. The apartment was large and spacious with every facility. We had a minor issue with a loose towel rail and it was fixed within minutes - amazing service The reception staff were possibly the friendliest I have ever come across and really seemed to enjoy their work. The breakfasts in the Corner restaurant were very satisfying and the Campos coffee the best. We ate one evening meal in the restaurant and it was truly Melbourne quality, and that's saying something coming from me as I'm a real food snob. Well done Macquarie Waters - we'll be back. Oh and definitely do the Koala Hospital while you'rein town.

Stayed May 2013, traveled as a couple
Helpful?
Thank Neil J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, June 11, 2013
Thank you for such a great review. We are so glad you enjoyed the apartment and our beautiful region. We are thrilled you experienced such great service from the team and thank you for such wonderful words about The Corner. We look forward to seeing you again when you next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Macquarie Waters Hotel & Apartments

Property: Macquarie Waters Hotel & Apartments
Address: 11 Clarence St, Port Macquarie, New South Wales 2444, Australia
Phone Number:
Location: Australia > New South Wales > Port Macquarie
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Port Macquarie
#3 Romantic Hotel in Port Macquarie
#3 Luxury Hotel in Port Macquarie
#4 Family Hotel in Port Macquarie
#10 Business Hotel in Port Macquarie
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Macquarie Waters Hotel & Apartments 4.5*
Number of rooms: 49
Official Description (provided by the hotel):
Macquarie Waters is a multi-award winning 4.5 star boutique apartment hotel conveniently located in the heart of Port Macquarie & just a short stroll to the waterfront, beaches and shopping. Choose from stylish hotel rooms or 1, 2 & 3 bedroom self-contained apartments - spa and ocean view rooms are available. Perfect for corporate and leisure travellers, all rooms feature large TVs with 80+ Foxtel channels and FREE Wi-Fi. Experience our friendly, professional service and FREE secure car parking. Relax in the heated outdoor pool & spa or hot tub on the roof deck with water views. During the warmer months we also screen movies by the pool! Eat at our popular restaurant, The Corner open daily from 7am for casual dining (closed Sunday from 3pm) or enjoy FREE room service delivery. 2015 Sydney Morning Herald Good Food Guide & 2014 Gourmet Traveller 1 Glass Award. Proud winners of the 2014 NSW Tourism Awards - Gold for Deluxe Accommodation and 2014 Australian Tourism Awards - Bronze for Deluxe Accommodation. ... more   less 
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Also Known As:
Macquarie Waters Hotel Apartments
Macquarie Waters Motel Apartments

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