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“Very Nice!” 5 of 5 bubbles
Review of Mantra The Observatory

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Mantra The Observatory
Ranked #3 of 42 Hotels in Port Macquarie
Certificate of Excellence
GreenLeadersGold level
Sydney
1 review
“Very Nice!”
5 of 5 bubbles Reviewed November 14, 2013

We (a baby boomer couple) have stayed at this hotel for a few nights a couple of times this year, and both times we found the rooms were excellent with great views, the room service was seamless and the people at the front desk were friendly and helpful. We loved the indoor pool and spa on the ground floor, and only a couple of hundred metres took us to a well maintained local maritime museum, an ocean beach, and a beautiful short headland walk/jog to Flagstaff Lookout. There were cafes and places to eat right outside the hotel, and a close by bowling club which we tried for the "all you can eat" bistro experience. It was also an pleasant walk (less than a kilometre) to the centre of the action in Port Macquarie township. Our package included well maintained bikes with helmets, so we took an easy (flat) ride along the river past the town and out to Settlement Point (walking the bikes over one busy bridge).
Overall a very nice few days both times!

Stayed November 2013, traveled as a couple
Helpful?
Thank Violetfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracey B, General Manager at Mantra The Observatory, responded to this review, November 18, 2013
Thank you for your 5 Star Review!

Thank you for choosing to stay at The Observatory on your second visit this year! We are really pleased to hear how much you enjoyed your stay with us and our local cafes and restaurants.

It's great to hear that you had the chance to take our bikes on a scenic ride out to Settlement Point.

We really appreciate your feedback about our staff and service, I will pass your comments onto the team.

Thanks again for leaving such a detailed review and for your great feedback. We look forward to welcoming you for a third visit.






We (a baby boomer couple) have stayed at this hotel for a few nights a couple of times this year, and both times we found the rooms were excellent with great views, the room service was seamless and the people at the front desk were friendly and helpful. We loved the indoor pool and spa on the ground floor, and only a couple of hundred metres took us to a well maintained local maritime museum, an ocean beach, and a beautiful short headland walk/jog to Flagstaff Lookout. There were cafes and places to eat right outside the hotel, and a close by bowling club which we tried for the "all you can eat" bistro experience. It was also an pleasant walk (less than a kilometre) to the centre of the action in Port Macquarie township. Our package included well maintained bikes with helmets, so we took an easy (flat) ride along the river past the town and out to Settlement Point (walking the bikes over one busy bridge).
Overall a very nice few days both times!


Stayed November 2013, travelled as a couple
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1,226 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (503)
Date | Rating
  • English first
  • German first
  • Any
English first
Sydney, Australia
1 review
5 of 5 bubbles Reviewed November 14, 2013

Fantastic place to stay for work or play. I have tried just about every place to stay in Port and The Observatory is by far the best!. Great value for a quality apartment in a great location. The restaurant downstairs is well worth a visit.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Danny V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracey B, General Manager at Mantra The Observatory, responded to this review, November 20, 2013
Thank you for your 5 Star review.

Thanks for rating us so highly, we are really pleased to hear you enjoyed your apartment, our location and the onsite restaurant.

We hope to see you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed November 13, 2013 via mobile

Stayed here for five nights with another couple. Could not get interconnecting apartments so they were on floor below us. Apartment is nice, fantastic view, we were in 602.2, but the beds are hard and the bathrooms are way too small for an apartment. We had to put our toiletries in the bath as no room to store anything. Small cupboard under basin and very small shelf, this needs to be addressed for long term stays. Location a little out of town but the view is worth it. Would we stay again, probably not for the price we paid. Staff were lovely and great breakfast bar downstairs.

Stayed November 2013, traveled with friends
Helpful?
Thank Deb05213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracey B, General Manager at Mantra The Observatory, responded to this review, November 20, 2013
Thank you for your detailed feedback.

We are pleased that you enjoyed your stay with us. Thanks for your suggestions, we are working on rectifying those issues.

Thanks for the nice feedback about our staff and the café downstairs. We do hope to see you again on your next visit to Port.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dandenong, Australia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed November 12, 2013 via mobile

We loved our stay here. The room was clean, great comfy king size bed. We walked everywhere and the view of the beach was magic. The restaurants scampi and milk bar downstairs were very nice and loved that they did take away for a night in. Staff very friendly

Stayed November 2013, traveled as a couple
Helpful?
Thank ADFmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracey B, General Manager at Mantra The Observatory, responded to this review, November 23, 2013
Wow thank you so much for your 5 Star Review. We are so thrilled that you found everything about your stay 'perfect'.

Thank you for taking the time to leave your feedback, we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Macquarie, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 11, 2013

The level of personalised service we received in The Penthouse over our wedding weekend was amazing. The note congratulating us on our nuptials when we returned to our room and the towels shaped into two swans were just some of the small touches that really solidified the reason we chose to stay. Thank you for being part of our happy ever after. We’ll see you again in a year!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracey B, General Manager at Mantra The Observatory, responded to this review, November 23, 2013
Thank you so much for your amazing feedback.

A big congratulations again on your marriage, we are thrilled to hear we helped to make it special for you.

We look forward to welcoming you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thornton, New Hampshire
1 review
5 of 5 bubbles Reviewed November 11, 2013

The Observatory Port Macquarie is well located within walking distance to all that you need. It has special features that include a heated indoor pool, spa and sauna, as well as a neat and clean outdoor BBQ and grassed area. All of their staff are incredibly friendly and helpful with whatever you need. We very much enjoyed our stay at The Observatory and will definitely be returning there for our next visit to Port Macquarie.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chelsob1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed November 9, 2013

We stayed for five nights at The Observatory in the October school holidays. We stayed in a spacious two-bedroom apartment which provided plenty of room for our family of four.

The location cannot be beat - right across the road from Town Beach and a short walk into town. We hit the beach every day and if the weather isn't so great the indoor pool is a perfect.

Our package included dinner at the Port City Bowling Club, Free Wi-Fi and free DVD hire - all of which we took advantage of. The new bike riding tour plus app is a nice addition to the hotel package. We hired four bikes and the app gives you the choice of two routes to travel.

The staff were friendly and always accommodating. Thank you 'The Observatory'. It was our second visit and we will definitely be back.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sydneygirl0572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mantra The Observatory

Property: Mantra The Observatory
Address: 40 William St, Port Macquarie, New South Wales 2444, Australia (Formerly The Observatory)
Location: Australia > New South Wales > Port Macquarie
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Port Macquarie
#1 On the Beach Hotel in Port Macquarie
#1 Family Hotel in Port Macquarie
#2 Business Hotel in Port Macquarie
#2 Top resorts Hotel in Port Macquarie
#3 Luxury Hotel in Port Macquarie
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra The Observatory 4.5*
Number of rooms: 81
Official Description (provided by the hotel):
Mantra The Observatory offers seaside accommodation in the heart of Port Macquarie. Located directly across from the beach, this contemporary hotel boasts spectacular views over the ocean, river and hinterland, and provides close proximity to many of the areas natural attractions. Secure onsite car parking with an electric car charging station is complimentary for all guests along with free in-room wireless Internet access. Accommodation is modern and spacious with the choice of the Hotel Room, One, Two or Three Bedroom Apartment, and the Three Bedroom Penthouse. Apartments boast private balconies, air-conditioning, fully equipped kitchen and laundry facilities, and large TVs with Foxtel channels. At Mantra The Observatory you’ll enjoy an excellent range of facilities including a heated lap pool, spa, sauna, BBQ area, and onsite dining options. Sample the region’s freshest seafood at Scampi’s Seafood Bar and Grill, or visit The Observatory Milkbar for a refreshing holiday beverage. A day spa is situated onsite for your convenience if you’d like to treat yourself to massage or facial during your stay. If you’re planning to soak in the sun there are countless beaches and picnic spots to explore, or for a little retail therapy the town centre is just a short walk away with a collection of boutique stores and retail chains at your fingertips. There is an abundance of activities on offer from the more adventurous including kayaking, fishing, horse riding and camel safaris, to family friendly activities such as wildlife and nature parks, local markets, golf, and ten pin bowling. ... more   less 
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Also Known As:
The Observatory Hotel Port Macquarie
Observatory Hotel Port Macquarie
Observatory Resort Port Macquarie

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