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All reviews quiet street microwave and fridge family room renovated bathroom foxtel channels budget room main beach single bed top floor air con check in was easy gold coast few minutes walk within easy walking distance small pool stayed here for one night short stroll
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3 - 8 of 168 reviews
Reviewed February 16, 2019 via mobile

After travelling for 4.5 hours we just wanted to check in and get to our room to relax before having three huge days of touch football at check in everything went smoothly they had taken payment out prior to arrival so only had to collect keys parked the car and started getting our things out, we had one extra child who was being collect by his mother around 10pm that night, this is where things took a turn as we were walking to our room we had the manager/owner approach us very rudely asking what room we were staying in and then begin to tell us we had to many children then what we had booked in for because he was watching us on his cctv from the car park we explained nicely that one of the children were being picked up by his parents and they were about 1.5 hours behind us then the lady working behind the desk then come yelling at us aswell after explaining the whole thing again and being asked questions about the other child’s parents were abouts, why we had him, where they were staying, what time they were coming, we went to our room and left the children (teenagers) to watch tv went back to the front desk to sort it out, they then told us we had only booked for 2 adults and one child who was free because he was under 2 knowing all well I had booked for 2 adults and 1 child not having to book for the youngest as he was free things got heated and I couldn’t try to explain or show them my booking the lady and the owner kept talking over me very aggressively not listening to a word I was saying the owner who is man smelt strongly of alcohol and really shouldn’t be working or checking people in while drunk, wouldn’t listen and we had to pay and extra $20 per night for a child we had already included in our booking.
This made our stay very unpleasant and we felt that every time we left the room or the hotel we were being watched on cameras to make sure that we didn’t have an extra child even tho they watched the extra child leave.
The owner is a very unpleasant person when leaving of a morning he would be sitting at the desk you don’t even get a good morning or hello just a grunt.
The roof was leaking water in our room and the bathroom window you could see directly into from the hallway outside the room meaning other people staying could see right in.
The location is perfect very close to everything, the pool was nice and the rooms were a decent size.
The thing letting down this hotel is the way you are treated by management and the feeling of being in big brother with him constantly sitting and watching the cctv.
They arnt very welcoming of families with smaller children with other guests even been told there child wasn’t allowed in the bed as the child was out of nappies.
We won’t be staying here again.

Date of stay: February 2019
Trip type: Traveled with family
Thank jessica13c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2019

Only here for one night, but we found the room to be adequate for our needs. It had clean bed linen, but we noticed a damp patch on the floor next to the wall of the wetroom which we brought to the clerk's attention. It didn't detract from our stay though. We were on the ground floor and able to park just outside the room. The beach, shops and restaurants were a very short walk away.

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank blackpoolfan52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2018 via mobile

Was on my way from Sydney to Gold Coast where i had a night at this motel for family of four. Simple, clean and spacious. Few mins of walk you will reach the park or nearby shopping mall. Not expecting much as was catching a night rest which was a fine stay.

Date of stay: December 2018
Trip type: Traveled with family
Thank sliucm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2018

I was very happy with my budget room at this Motel, which was small to medium in size, bright and clean with a small table and two chairs. There was a microwave which came in handy for me. The bathroom was very small, but included an excellent shower. The room decor was very pleasant and the bedding comfortable. I rather enjoyed the atmosphere of my room on the top floor of the motel The Motel is situated on a hill only 5 minutes walk to the shops and within easy walking distance to the best beach in town.

Date of stay: November 2018
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2018 via mobile

Room clean but not remarkable except for some major cracks which indicate structural issues. Microwave is handy. Plenty of spots for suitcases. Pity about the mattress as it sank in the middle disturbing sleep. New style linen ok. Thin towels. Freshly renovated bathroom but laminate benches look worn.

Date of stay: November 2018
Trip type: Traveled as a couple
Thank keentraveler1304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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