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“Great value and clean”
Review of El Paso Motor Inn

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El Paso Motor Inn
Ranked #6 of 42 Hotels in Port Macquarie
Certificate of Excellence
Level 3 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great value and clean”
Reviewed April 6, 2013 via mobile

Rooms need a little updating ! Felt like I was in the movie psycho ! Although having said that the rooms were exceptionally clean spacious and customer service was fantastic . Walls are a little paper thin I could hear next door having a domestic at 1am which was a bit frustrating and not to mention the crazy birds the are squealing all night ! Loved the free wifi and continental brekkie great place to stay if just over night

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travellinggypsy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at El Paso Motor Inn, responded to this review, April 16, 2013
Thank you for your positive comments Travellinggypsy1. The Port and Macquarie Rooms are next on the list for renovations. If you are ever disturbed again on future visits for any reason, please do not hesitate to phone the on-site manager. Separating walls are brick but I recognise that even this is no barrier to determined domestics. Also, the bush lorikeets do eventually quieten down at night.
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433 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
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English first
Sydney, Australia
Level 6 Contributor
123 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed April 2, 2013

Stayed here in early March 13 whilst attending a conference. The location is great - central to everything in the town centre and right across the road from the Hastings River - our 2 bedroom apartment had water views which were magnificent.
Our accommodation was in need of an upgrade. Only 1 bathroom in a 2 bedroom apartment seems inadequate in the modern travel age (maybe I'm picky, but most 2 BR accom these days have 2 bathrooms as well). The bathroom itself was in need of a renovation (I would say it is mid 70's at best). The small kitchen area was also in need of an update. Saying that, the bedrooms were roomy enough for all our gear and there was plenty of wardrobe space. The beds were comfortable and, most importantly, everything was clean.
Parking is great - off street and undercover. And, the reception staff were helpful with check in, information generally and booking an additional night stay when we decided on a very late checkout at the end of the conference. I'd stay again - possibly requesting one of the renovated rooms mentioned elsewhere.

Room Tip: Check in early to guarantee your undercover parking spot - there are limited spaces
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  • Stayed March 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DJR68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at El Paso Motor Inn, responded to this review, April 4, 2013
Thank you for your review DJR68. I agree the Waterfront Suite is in need of an upgrade and I am sure you will be pleased to hear the renovations will be completed towards the end of the year. We will take your comments on board during the design.
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Galway, Ireland
Level 5 Contributor
73 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 18, 2013

The rooms are in need of a makeover, but they are clean and its in a good location in the town. Nice to have breakfast included. We checked in quite late in the evening and after a shower we went to get some dinner to find all the restaurants closed by 9pm, so get you food early or you'll be going to bed hungry.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Lis_2Kelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at El Paso Motor Inn, responded to this review, March 19, 2013
Thank you Liz_2Kelly. Unfortunately it's one of the features of many country NSW towns that they close early, especially on week nights. Some clubs stay open a little longer and you can generally get a pizza. I will do a little research and include some meal options In our advice for late arrivals.
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Sydney, Australia
Level 5 Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed March 17, 2013

We stayed here in Dec 12 in the newly renovated Hastings Delux room.

The room was clean, The shower was great - except the floors tend to get quite wet due to the positioning of the shower. We had parking dierctly outside our room.. Note this room is on the ground level, and you have guests staying a level above. Did not hear any noise during the night but had cigeratte ash dropped on our car from the room above, which was very annoying!!

You get fresh milk on arrival for tea/coffee and plenty of packets of tea bags etc in the room. Great location as in the heart of the town and 5 mins walk from the lake. For breakfast we had a range of apple/orange juice, tea and coffee + toast & cereals included in our room rate.

The remainder of the hotel looks tired and renovating and I would recommend pay extra for the new room. You also get a queen bed + a single and enough room if travelling with kids. I would definitely stay here again during my next visit.

Room Tip: Pay a little extra and book the Hastings Delux room. It is at ground level and newly renovated
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  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Prince_nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at El Paso Motor Inn, responded to this review, March 19, 2013
Thank you Prince_nz. We are pleased the renovations are generating such a positive response.
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Sydney, Australia
Level 4 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 14, 2013

The El Paso is a 60s motel dressed up to look more modern. The location is great - park your car and leave it for your entire stay. Close to the water (across the road at the back of the motel), the beach - Town Beach - is an easy walk along the promenade, all the nice restaurants, bars and cafes. Staff were friendly and welcoming. We were in room 111 for 2 nights - a Macquarie Room. This room is not one of the recently renovated rooms (at least I hope that it wasn't). Our room had a new air con unit - but the compressor attached to the outside of the rear wall made a horrendous noise. When we looked at the wall from the outside, all the compressors were brand new, except for ours! The room had an iPod dock next to the bed, which was also a clock radio/alarm. The problem was that the power point was located so close to the surface of night table (which is an integrated part of the bed and can't be moved) that the power cord from the dock could not be plugged into it. We moved the dock to another part of the room to plug it in. The room was very quiet, due partly to the fact that cars are not coming and going the whole time. Plenty of parking on site, although not always directly outside your room. A security basement parking area has capacity for about 30 cars (if they are parked correctly - management should paint some lines on the ground so that people see where they should park). The breakfast is free - but you get what you pay for. Don't expect much. A nice breakfast with good coffee, can be had at one of the nearby cafes (out the front gate, turn left and walk 30m).

Room Tip: we didn't see any good rooms to be able to recommend
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank youdalep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at El Paso Motor Inn, responded to this review, March 19, 2013
Thank you for the informative comments youdalep. It is always refreshing to receive constructive feedback.
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Gold Coast, Australia
Level 6 Contributor
131 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 9, 2013

Spent two nights at this hotel which is centrally located in Port Macquarie. Rooms are dated but comfortable. However, the street noise was a bit much. Needs a bit of an update and noise protection for rooms.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brian w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at El Paso Motor Inn, responded to this review, March 19, 2013
Thanks for the feedback Brian. Updates are in progress, and I agree the rooms close to the street can be a bit noisy, especially Sat and Sun nights. Let us know next time and we'll put you further back. Or you could try one of our newly renovated Hastings Delux or Hastings Executive rooms.
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New Orleans, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 25, 2013

Suggest that you take your own pillow as the pillows there are rock hard. Oh, and ear plugs as you can hear everything from next door. Also if you stay on the upper level it will mean carrying your luggage up an external spiral staircase...not much fun in the rain. The plumbing needs to be fixed as it is quite musical........and.....smoking was allowed outside the room on the verandah.
The road outside is a main one and the lads like to rev their cars............
The continental breakfast was self serve and the plates and cups were dirty.........if you paid more for your room you could receive a hot breakfast.
Would advise that you book in somewhere else.......personally I will never stay there again as trying to drive back home after 2-3 hours sleep was awful.
Thanks for nothing El Paso................next time I will sleep in my car

Room Tip: Don't use upper floor if carrying heavy bags
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank g m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at El Paso Motor Inn, responded to this review, March 19, 2013
I'm sorry g m did not enjoy his stay. We have staff available 24/7 to fix problems like pillows and plumbing. All you need to do is ask.
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Additional Information about El Paso Motor Inn

Property: El Paso Motor Inn
Address: 29 Clarence St, Port Macquarie, New South Wales 2444, Australia
Phone Number:
Location: Australia > New South Wales > Port Macquarie
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 42 Hotels in Port Macquarie
Price Range (Based on Average Rates): $$
Hotel Class:4 star — El Paso Motor Inn 4*
Number of rooms: 56
Official Description (provided by the hotel):
The El Paso Motor Inn is an iconic motel located right in the middle of town across the road from a major shopping Centre and the Glasshouse Entertainment Centre, within walking distance of Main Beach and most attractions, and backing on to the spectacular Hastings River. The Motel has recently had 44 of its 56 rooms fully renovated with more to come including an elevator and spectacular BBQ area! These are 4 STAR quality rooms although they are yet to be rated. These rooms include a brand new 42 inch HD TV, iPod docking stations, Brand new beds and built in USB ports. We also offer FREE continental Breakfast plus FREE high-speed wireless broadband when booking any of our rooms. Our restaurant, The Waterfront Restaurant specializes in top quality contemporary Australian cuisine and has one of the best views in Port Macquarie over looking Town Green and the mouth of the beautiful Hastings River. Here at the El Paso Motor Inn we pride ourselves on our friendly service and will go out of our way to make your stay a memorable one. The El Paso Motor Inn is high quality accommodation in the CBD of Port Macquarie with an affordable price tag that you would be crazy to miss out on! You won't be disappointed! ... more   less 
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