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Rydges Port Macquarie
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Reviews (974)
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618 - 623 of 974 reviews
Reviewed May 4, 2014 via mobile

After the Ironman, a decent size event for Port, got back and tried to order food at on the dot and they shut the kitchen early... Jut annoying service, especially over a big event weekend and when we came downstairs your bar was still full...

Nice hotel, shame that let you down.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Port, Manager at Rydges Port Macquarie, responded to this reviewResponded May 13, 2014

Hi Chris,

Appreciate your review and apologies for the room service. I’m not sure what happened there as we have a policy to be open for room service until 11pm each night. I will speak to the food and beverage manager regarding this.

I trust the rest of your Iron Man event went well. Thanks for staying with us.

Regards,

Rydges Port Macquarie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014 via mobile

First time visit & would return. Grabbed a great 'special' autumn deal, joined Rewards program & saved another 10% booking direct. Included breakfast & kid (6) stayed & ate free. Was well prepared by reading reviews so not disappointed & very happy with price we paid. Twin rooms have plenty of room for a family.

Arriving Easter Monday meant it was busy but then the hoards left on Tues. An excellent evening strolling on the waterfront. Location of the hotel couldnt be bettered! Glorious sunsets & weather was excellent for our stay.

Good ambiance in the bar. Food in restaurant was good to above average. However my Duck was a little disappointing for the premium price. Breakfast on Morning 1 was great (8/10) but went earlier on Morning 2 & it was bedlam. So glad that was not my only experience as something was obviously amiss. Finally saw a senior staffer (in stilettos) in the kitchen & even bussing tables. Kudos for trying!

Pool facilities great & loved the heated pool & hot spa. Was spacious & good level for young children (not too deep).

Overall can recommend & would stay again.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank KnCnK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Port, Manager at Rydges Port Macquarie, responded to this reviewResponded May 12, 2014

Hey KnCnK,

Wow what an excellent, thorough review, thank you!

Really happy to read that you enjoyed your visit and would return for another.

Yes, the deals we have throughout the year are really economically worthwhile! Great to read you thought so too.

Maybe we will see you again next school holidays?

Thanks again for the comments.

Cheers,

Rydges Port Macquarie

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Reviewed April 28, 2014

We have stayed at Rydges about 10 times now and have found the hotel and staff to be just wonderful. We have stayed in various rooms and keep coming back. It would be nice if the parking was included but usually have minimal stays so cost not too bad. Location is fabulous, with walking paths and stone's throw to town centre.
Only criticism would be that a towel rail or two would be nice in the bathrooms. Always hanging towels over shower screen.
Thanks to Mr Capper and staff for a well run friendly hotel.
Barbara W

Room Tip: Pre book your parking if you need it. Higher floors better.
  • Stayed: March 2014, traveled as a couple
    • Value
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Thank HappyTrails1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Port, Manager at Rydges Port Macquarie, responded to this reviewResponded May 12, 2014

Hi Barbara W,

Thanks for the beautiful review.

We do love our return guests! Pleased the staff can make your stay so enjoyable, I'll be sure to pass on the good feedback.

In regards to the bath towel, I have passed your comments onto housekeeping.

Looking forward to your next stay!

Cheers

Rydges Port Macquarie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2014

Second time here - just as good as the last! Nice warm pool even though the weather was warm. Excellent service and amenities ... We stayed in the same 2bd apartment as last time - parking included. Buffet breakfast was lovely.

Room Tip: Level 5 side apartments have HUGE balconies ... Join the Rydges club for special benefits - cheaper for online bookings, welcome drink and discount at hotel restaurants (conditions apply).
  • Stayed: April 2014, traveled with family
    • Value
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    • Sleep Quality
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Thank Roaminglulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Port, Front Office Manager at Rydges Port Macquarie, responded to this reviewResponded May 1, 2014

Wow, thanks for the great review Roaminglulu.
We hope to see you again in the near future.
Cheers,
Rydges Port Macquarie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2014

Stayed at Rydes Port Macquarie over the weekend - wasn't impressed! Upon arrival at hotel was advised parking had been booked out (?!) meaning we had to park away from the hotel in a shopping center carpark! Reception advised that parking had to be booked and PAID for if we wanted to park at the hotel for remainder of stay. Hotel toilet paper, less than average - cheapest grade. However, view/location was excellent, tidy/clean rooms. Don't know whether I would stay again...

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Charlotte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Port, Front Office Manager at Rydges Port Macquarie, responded to this reviewResponded May 1, 2014

Sorry to hear we were unable to meet your expectations on all aspects of your stay. Parking spaces are limited and subject to availability on arrival. As the hotel does not own the parking there is a small fee of $10 per night used. We are pleased you enjoyed the great location of the hotel and the tidy/clean rooms.
Thank you for your review Charlotte B.

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