Was looking for an apartment with laundry facilities and this was the only one I could find available at short notice - no wonder... Driving into the property and we noticed how filthy the car park was - leaves and cobwebs everywhere. We then walked up 2 flights of stairs to our apartment and even in the stairwell there was cobwebs - I didn't want to touch anything. The air conditioning units were outside each room and they were dirty and rusty...
We went into the room and the smell of bleach from the cleaning products was very strong, the room felt damp, clean but damp. The bathroom shower curtains and tiles were mouldy - new shower curtains are a cheap fix but would have made a huge difference.
There is a washing machine and dryer in the apartment - unfortunately there was no detergent to use so I had to walk to shops to buy my own - luckily it was a short walk.
The beds. Yuck. I have never slept in a hotel without cotton sheets until now - these sheets were revolting - besides the overwhelming smell of bleach, they were a cheap damp feeling fabric that made me itch - I ended up wearing long pants tucked into my socks and my husbands hoodie (over my head) so I didn't have to feel the sheets on my skin. It was revolting.
We asked to connect to the internet but at $8 per hour we decided not to...ridiculous prices.
Finally the next day we left and when I arrived home I realised that I had lost my purse so I called the Beachside who apparently had a look around the room and car park and couldn't find my purse so I then spent the next few days calling around police stations, service stations, and then RTA, banks etc the have all my ID cancelled and reissued. 2 weeks later I received a call from Beachside saying they found my purse under the couch...actually another gust found it and handed it in (in 2 weeks they obviously hadn't cleaned under the couches themselves). They would send my purse back when I send them a prepaid satchel. After going through the time and expense of everything - they still made me pay to get my property back.
I would absolutely never stay at this property again - I would rather sleep in my car...
- Official Description (provided by the hotel):
- Beachside Holiday Apartments brings you the very best in holiday living, from beautifully appointed self-catering units with Large Lounge and Dining areas and fully equipped full size kitchens. Our plush furnishings and abundance of conveniences make our holiday apartments a true "home away from home." Some Apartments have great ocean views, others have balcony ocean view. Available apartments One, two or three-bedroom accommodation available High-quality bed linens supplied, laundry, master bedroom with queen-sized bed, Plasma/LED TV's in all apartments Wireless Internet access (free), BBQ Rooftop terrace for sun lounging or Poolside BBQ Cabana, Solar-heated child-friendly outdoor pool an Accessible apartment for guests with disabilities. Each apartment at Beachside has its own balcony or patio where you can watch the amazing sunrise in the morning-or sip a tasty glass of local wine as the day winds to a close. The ground floor units, ideal for families, provide easy access to the child-friendly saltwater pool, where a refreshing dip awaits. ... more less
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