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“Awesome Beach House for a stop over”
Review of Koala Tree Motel

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Koala Tree Motel
Ranked #32 of 42 Hotels in Port Macquarie
Singapore, null, Singapore
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome Beach House for a stop over”
Reviewed May 5, 2013

4 of us stayed here for 1 night while traveling from Gold Coast to Sydney. We thought we booked a room in the motel, but we got the entire beach house instead. We were really overwhelmed by it because it had like 5 bedrooms, 2 toilets, a kitchen, living room, dinning room and a 2-door garage. There was even a laundry room. This was luxury for our road trip down the East Coast.

However, the area was quiet and because the house was so big for the 4 of us, it was a little bit eerie at night.

The staff was also nice and friendly. The procedure for checking in and out was really quick too.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HayleyChoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
Brisbane, Australia
Level 6 Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 4, 2013 via mobile

It's difficult to pigeonhole this motel in a review. At the negative end the exterior appearance, driveway, etc ably illustrates that this place has been here for a long time. The room itself was more impressive - some clever and thoughtful renovation and the efforts to provide a quality mini bar/snacks was appreciated. The tiled floor could have been cleaner and the little brown ants that came in during the night seemed hungry. Overall our stay was comfortable but at the price we paid we've done better in this town.

Stayed May 2013, traveled as a couple
Helpful?
Thank AfterDark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 3, 2013

I have written a review a little after we travelled the Koala Tree motel but I felt I needed to after reading the other poor reviews.

I stayed here a 2 nights whilst visiting the area with my boyfriend, we were taking on a road trip of Aus and stayed in lots of motels, hotels and b and b’s along the way.

The Koala Tree Motel was by far our favourite, so much so that we are booking to stay again in December.

Upon checking in we were greeted by friendly staff, we were offered milk and they were really patient and helped with the key pad to the rooms as I struggle with technology!

The owner’s dogs were really cute and friendly which added to the homely feeling which after 3 weeks travelling was most appreciated.

Our room was a deluxe with Jacuzzi. It was clean and felt really luxurious for a motel, the seating area was spacious and the bathroom was large too with a TV that you could watch from the bath!

We were lucky enough to have breakfast on our own in the mornings and could take full advantage of the toaster and facilities. Unfortunately we weren't able to use the pool as the days we were there poured with rain but it looked gorgeous.

Stayed February 2013, traveled as a couple
Helpful?
Thank StephWatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 9, 2013

Stayed here on our way to Byron Bay, great comfortable rooms, had all we needed for our stop over, would go back again. A little difficult to find entry, missed the turn off, but no drama. The key pad entry to the rooms a great asset too! Rooms were clean and beds were nice and comfortable

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank happycouple121111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 8, 2013

Compact, clean and tidy motel. Floorboards clearly transmit noise, we arrived at 11pm as a family for just the night stay on our journey north, was completely shocked to get a knock on the door at 6.30 am from the manager telling us to stop our children from moving about in the room as it was noisy for others.
Having said that, its an appropriate point to stop through as I think its well run otherwise (even if the manager is inexperienced from a young family point of view)

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank nudels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesDanton, General Manager at Koala Tree Motel, responded to this review, April 9, 2013
Not to put too fine a point on things, but I have been managing this motel for approximately fifteen years. I have had an Overnighter class room right next to my bedroom for all of that time and it has been occupied by small families with children. I have NEVER been witness to the kind of noise that was coming out of the room at that hour.

As this guest's review corroborates, at just after 6.00am one morning I was woken up by cacophonous, concussive thuds, bangs, bashes and thumps loud enough to rattle the framed posters on my wall. Thinking it would stop I tried to sleep through. Not a chance. This kept going for about half an hour before I could stand it no more and pulled myself out of bed to ask the guests if they would kindly keep the noise down. I was told by this guest that he has children and that this is when they get up in a way that suggested I should just put up with their din at that most inappropriate hour. I left it at that, knowing I was starting my day early as his displayed indifference to others was overwhelming and with that the guest went back to his making no effort to calm his children from their activities of jumping, running and screaming.

Luckily, there wasn't a guest in the adjoining room otherwise I would have been making apologies on his behalf. And you were shocked that someone would dare ask you to curb your raucous children? Rude, just rude and when asked to keep the noise down to be told that you have children and that that was the time they got up? Outstandingly arrogant, sir.

I don't usually have any issues with children. They usually enjoy their stay, play with my dogs and cats and don't disturb others. Their parents are usually also well aware that there are others around who want to enjoy the peace and quiet that we have here and act like responsible parents. Usually.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sippy Downs, Australia
Level 4 Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 15, 2013

We had a funeral to attend and needed to book somewhere on short notice. The manager's telephone manner was lovely and he was very helpful. We got in a little late and after checking in, went to park the car. We had a few dramas finding a car park relatively close to the room. I'm not one to leave no space for others but I had a computer to take into the room and it was raining. I wound up parking next to reception. The room was nice - clean and tidy. Couldn't find the TV remote but that wasn't really an issue. All in all, the stay was nice and I would recommend it as a good budget motel.

Room Tip: We stayed in one of the units close to reception (No 1). It was fine.
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ManeStreetHair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 14, 2013

We stayed in the motel for one night. There was a single bunk and queen bed in our room.
The mini bar was well stocked, and has a good sized fridge. The bathroom was modern and clean.
I am very fussy but couldn't find any fault with cleanliness. There was traffic noise as the room we were in is on the road side although we still had a comfortable sleep.
There was an extra charge on my credit card that I discovered a month later for minibar items, which we didn't use but it was credited back after good communication with the manager.
We found the staff to be pleasant.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KLoves2travel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Koala Tree Motel

Property: Koala Tree Motel
Address: 179 Gordon St, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Hotel Style:
#16 Luxury Hotel in Port Macquarie
Price Range (Based on Average Rates): $
Hotel Class:4 star — Koala Tree Motel 4*
Number of rooms: 15
Official Description (provided by the hotel):
We offer comfortable, stylish rooms with modern touches in a great location only three blocks from the main street and only minutes walk to shops and clubs. We're Pet Friendly, so you can bring your best friend along for the ride! All of our accommodations have been recently renovated and our Deluxe rooms have been recently built. We have a new pool and BBQ area, free parking, either at your door or undercover parking and have easy access parking available for large vehicles and trailers. Our rooms feature mini-bars, kitchenettes, free high-speed wireless broadband internet, PlayStation 3 consoles, open access plasma TVs, DVD and BluRay, game console rentals and air-conditioning. Discounted group and weekly rates are available. Just ask, we're always happy to help with anything! ... more   less 
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Also Known As:
Koala Tree Hotel Port Macquarie

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