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“A special Boutique Hotel”
Review of HW Boutique Hotel

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HW Boutique Hotel
Ranked #13 of 42 Hotels in Port Macquarie
Certificate of Excellence
Bolney
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A special Boutique Hotel”
Reviewed April 16, 2014

We stayed here overnight on a journey up the Pacific Highway on our way from Sydney to Brisbane, and we wished that we could have stayed longer. We were allocated an Ocean View room on the top floor which was spacious, clean and comfortable. The view over the beaches from our patio balcony watching the sunset was just magical.The hotel staff were welcoming and efficient and the breakfast service excellent. We were able to park the vehicle just below our window by the side entrance so bag carrying up the stairs was convenient. The traffic noise was minimal, but we were there on a Sunday night. It proved to be a most fortunate 'find' when we booked it in the UK and is highly recommended

Room Tip: An Ocean View room is worth the supplement
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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531 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (163)
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English first
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 16, 2014

Stayed two nights while on business. Comfortable bed, good shower, meals to room were of high standard. A little bit out of town, I had to drive down but the views in the afternoon with a few beers make this place worth it.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank egypt2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
209 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed April 12, 2014

Overnite with an ocean view.Easy to sit on the balcony or inside and just watch the worl drift by.
Worth the extra charge for an ocean view.
Fast easy check in and
Free Wi Fi and clean comfortable room.Easy parking but there are stairs as no elevator.
The convict built well is a hidden piece of history bonus too!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LandHBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linear5, Owner at HW Boutique Hotel, responded to this review, September 17, 2014
We owe you an apology for taking so long to thank you for your glowing review. Thank you for your endorsement of the efforts of enthusiastic and hard-working team. We look forward to your many repeat visits! Please accept our apology again and warm wishes – Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coolangatta, Australia
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed April 9, 2014 via mobile

Stayed here two nights in an ocean view room. Room was very spacious clean. The bed was quite firm, but extremely comfy. There was no noise from rooms beside, however as the hotel is right on a corner, there was a bit road noise, but only during the hours when people were coming and going to work. We did not have the breakfast there, although the breakfast room had the most gorgeous outlook to the river and beach. The reception was very friendly and helpful when we asked for some crushed ice. Probably a little dearer than most, but you pay for the position. I would definitely stay here again.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank MingymooBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linear5, Owner at HW Boutique Hotel, responded to this review, September 17, 2014
We owe you an apology for taking so long to thank you for your great review. We look forward to welcoming you back again soon! Please accept our apology again and warm wishes – Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 4, 2014

My first time in Australia and I'm so happy I travelled through Port Macquarie. I have to say that alot of hospitality employees in this country know how to treat guests with respect and professionalism. That being said, there is a Canadian fellow at this hotel named Joel, that completely blew my mind as to how he went way out of his way to help me out. My rental had a busted headlight and he actually took time to call around and find an open mechanic to replace it for me. LOL. (He was so nice, I half expected him to offer to pay for the cost) There's nothing that is more professional than that, I guarantee. I stayed in an oceanside room with a balcony that had a view that I can only describe as AMAZING!!! As I Write this review, I'm telling my friends and family about this beautiful hotel / city / and how this Canadian (Joel) working in Australia was the nicest person I've come across as of yet on my vacation.
Thank You Best Western HW Boutique and A HUGE Thank You to Joel from Canada!!!

Room Tip: Get an Oceanside room with a balcony and if Canadian Joel is working, you have to go "chew the...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PenDren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed March 26, 2014

This hotel is in an excellent location, set quite high and looking out across a small park to Town Beach. Great views of the sea, not only from our room, but also from the 2nd floor lounge and the breakfast restaurant on the 3rd floor.

The room was unremarkable but absolutely fine and clean. The hotel staff were very friendly and helpful. Breakfast was great and good value. All in all, this was a really nice place to stay and we would certainly go back again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ekimbry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 23, 2014

Stayed for two nights an Ocean View room on the second floor. Rooms were pleasant and comfortable with great views from the Hotel and the park opposite. Walked to town centre and had breakfast in the breakfast room which was pleasant and had a fantastic view

Room Tip: Ocean view room
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HW Boutique Hotel

Property: HW Boutique Hotel
Address: 1 Stewart St, Port Macquarie, New South Wales 2444, Australia (Formerly Best Western PLUS HW Boutique Hotel)
Location: Australia > New South Wales > Port Macquarie
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 42 Hotels in Port Macquarie
Price Range (Based on Average Rates): $
Hotel Class:4 star — HW Boutique Hotel 4*
Number of rooms: 43
Official Description (provided by the hotel):
Boutique beach-side hotel, offering Port Macquaries most spectacular views! ... more   less 
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