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Leisure Inn Pokolbin Hill
Reviewed January 20, 2014

I thought this place was great! We went up for the Christmas lights, and couldn't believe how affordable this place was, so close to everything. The rooms were great (and air conditioned, very important!), and the grounds and facilities were very pretty. The staff were also very friendly and helpful. Would definitely stay again.

  • Stayed: December 2013, traveled with friends
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Thank LauraR89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Leisure Inn Pokolbin Hill, responded to this reviewResponded January 21, 2014

Dear LauraR89
Thank you for your positive review on trip advisor and I am glad that you enjoyed your stay with us.
The staff enjoyed reading your review and I’m glad you found all facilities to your liking.
When next you choose to stay with us, please let me know as I’d love to handle your booking personally and offer you a room upgrade as a sign of how much we value your business.
Thank you again

Kind Regards
Anthony Phillips
General Manager
Leisure Inn Pokolbin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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850 - 856 of 1,038 reviews

Reviewed January 16, 2014

Went up to stay and see the Christmas lights. The perfect place to stay, so close to everything. Rooms were very nice and well kept, spacious and had everything we could ask for. Enjoyed the food at the restaurant. Overall great value for money and would be the first place I would look to next time we go to the Hunter.

  • Stayed: January 2014, traveled with family
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Thank Ryan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Leisure Inn Pokolbin Hill, responded to this reviewResponded January 19, 2014

Dear Ryan B
Thank you for your kind review on trip advisor. It gave me great joy to share your review with the team and we are glad you enjoyed your stay. At Leisure Inn Pokolbin we are always looking at ways to improve our service and product and in doing so have just recently introduced Bocce, Lawn Croquet and Frisbee to the activities guests can participate in.
Please contact me when next you choose to stay as I would love to offer you a room upgrade on your next booking as a thank you for your valuable business. Thank you again and we look forward to seeing you soon.

Kind regards
Anthony Phillips
General Manager
Leisure Inn Pokolbin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

Stayed here just before the Christmas period, on a road trip to see the Hunter Valley and surrounds. Place was very conveniently located (near most wineries), check in and out was prompt and service was good. We played tennis and went for a run- the pool was very inviting in the heat but it was crowded. Services such as the TV and the ammenities were very good.

Overall, it was a great place to stay!

  • Stayed: December 2013, traveled with family
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Thank Zenmao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Leisure Inn Pokolbin Hill, responded to this reviewResponded January 19, 2014

Dear Zenmao
Thank you for your great review on your recent stay with us. I was very happy to read your review and share this with our team.
Please contact me personally at the hotel when next you choose to stay with us as I would like to offer you a complimentary bottle of wine with your next visit.
We appreciate your stay.

Kind Regards
Anthony Phillips
General Manager
Leisure Inn Pokolbin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

We spent the festive period at this hotel and found the stay very relaxing. It was very quiet and the pool whilst small in size was good.
Food at dinner was good and the service was great. We enjoyed just getting away and recharging the batteries.
Ask for a lake view room as these provide an excellent view at sunset.
Air con was good especially in the heat
We would the staff friendly and professional. We will come back again for a weekend stay

Room Tip: Request a lake view room Try the crème brulee for dessert Try the truffle bread for entrée Local...
See more room tips
  • Stayed: December 2013, traveled as a couple
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Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Leisure Inn Pokolbin Hill, responded to this reviewResponded January 19, 2014

Dear Sarah P

Thank you for your recent review on Trip Advisor. It gave me great joy to share this with the team over this extremely busy time. We look forward to seeing you again at the hotel when next you choose to stay.

Kind Regards
Anthony Phillips
General Manager
Leisure Inn Pokolbin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2014

We recently stayed as a couple in a Superior One Bedroom Apartment. We found the staff in both reception and the restaurant very pleasant and helpful. Paying $258 a night for the room seemed quite reasonable for the time of year and the location. However we were very disappointed to find the room was not serviced once throughout our time (4 nights), not even to replace the bathroom towels/mats. I am assuming this would have had to have been requested on our behalf. Given the spa/shower is not enclosed water easily sprays over the floor soaking the bathmats and surrounding area, this actually resulted in myself slipping over and now have quite a large bruise on my right leg. We also found the lounge couch exceptionally uncomfortable and found several long thick hairs in the room (and bathroom) which were definitely not from my partner or myself.

  • Stayed: December 2013, traveled as a couple
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Thank Karmen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Leisure Inn Pokolbin Hill, responded to this reviewResponded January 7, 2014

Dear KBell01
Thank you for your recent review on Trip Advisor.
In looking into the rates over this time, the rate you paid was a non-service rate as this was indicated on the booking information. The booking information also states for non-service rates we are happy to provide fresh towels anytime you require these from reception.
Leisure Inn Pokolbin has always been proud to offer both serviced and non-serviced rates for guests who require service and for guests who do not wish to pay for something they do not need.
I am glad to hear all other aspects of your stay were enjoyable. As for the sofa lounges we are currently replacing these in the near future.
Thank you again for your review.

Kind Regards

Anthony Phillips
General Manager
Leisure Inn Pokolbin Hill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

I stayed recently in a 2 bedroom apt with my family. Firstly check in was very quick and easy the young lady who checked us in (Shi was her name) was very sweet and was also very welcoming, asking why we were travelling etc and mentioned a few local attractions we should checkout, which we did and had a great time ( Hunter Valley Gardens, Chocolate factory and Harrigans pub) Our Apt/villa was really nice and comfortable we even had a couple of ducks that would visit us daily. The pool and BBQ area was fantastic we didn't want to leave the pool area, the gardens and surroundings are very well kept. My only gripe is the furniture is tired looking and the shower had poor water pressure it wasnt the best shower i have used but was sufficient and the sofa was uncomfortable to sit on and i would recommend spring cleaning in the rooms, though this did not affect our 2 days there, we will definitely be back when we visit the area.

  • Stayed: December 2013, traveled with family
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Thank BethI153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Leisure Inn Pokolbin Hill, responded to this reviewResponded January 7, 2014

Dear BethI
Thank you for your kind review on trip advisor. It has given me great pleasure in sharing this with the staff. We certainly enjoyed having you stay with us and would welcome the opportunity again when next you choose to stay in the Hunter Valley. All the very best.

Kind Regards
Anthony Phillips
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

took a quick getaway for the weekend an found this hotel perfect. Rooms were good size an comfortable. Enjoyed dinner saturday night an highly recommend the beef cheeks an truffle bread. Service was good, polite an friendly. Bed was a little soft but still had a good night sleep. Will come back again.

  • Stayed: December 2013
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Thank Paula B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leisure Inn Pokolbin Hill

Address: 485 McDonalds Road | Cnr Broke and McDonalds Roads, Pokolbin, New South Wales 2320, Australia
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #6 of 40 Specialty Lodging in Pokolbin
Price Range: $89 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Leisure Inn Pokolbin Hill 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Leisure Inn Pokolbin Hill is a picturesque retreat set on 25 acres of tranquility in the heart of the Hunter Valley Wine Country. With many cellar doors and attractions such as Hunter Valley Gardens within easy strolling distance, Leisure Inn Pokolbin Hill is the unbeatable location to base yourself.Marvel at the truly stunning views over local vineyards and Brokenback Ridge – you might even enjoy a visit from the local native fauna and birdlife. This picturesque backdrop is the perfect setting for a relaxing and peaceful stay in the Hunter Valley. Self-contained Studio, One and Two Bedroom Villas. Take some time-out in our air-conditioned studio, one or two bedroom apartments sprawled across the landscaped gardens of the property. All apartments feature private patios looking out to the 25 acres of peaceful hotel grounds and vineyards. To enhance your stay at Leisure Inn Pokolbin Hill, our Superior Rooms have been upgraded with new beds, LCD TVs, WiFi access, modern kitchen and bathroom fittings and soft furnishings. The perfect way to finish a great day of wine tasting and sightseeing is to sit back on your veranda and with a cheese platter and glass of wine or sink down and relax in your in-room spa tub. Take a stroll to the local restaurants or cook a romantic meal (full kitchen facilities available in one and two bedroom apartments). Guests are also welcome to relax by the hotel’s outdoor heated swimming pool, play a game of tennis, or have a BBQ in our undercover BBQ area surrounded by lush gardens. Guests can awake to a delicious breakfast or relax over a superbly prepared meal served at the onsite cafe & restaurant (under new management). Leisure Inn Pokolbin Hill is the ideal location for a romantic break or a trip with friends and family. ... more   less 
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Also Known As:
Leisure Inn Pokolbin Hill Hotel Pokolbin
Pokolbin Hill Chateau
Leisure Inn Pokolbin Hill Greater Newcastle

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