The staff were fantastic! As soon as the remote was reported to be the wrong one for Foxtel it was changed. As soon as we asked for a second cup so we could have coffee without sharing the one cup, out was brought to us within a minute!
The broken and missing bit of tile in the bathroom is a trip hazard and the taps in sink and shower need a sticker, in the least, to show which way is hot and cold. It would be nice to have a couple of glasses in the bathroom to rinse after brushing.
Cobwebs and the broken lampshade need fixing/removing.
This was the BEST disabled room we have stayed in. Our own courtyard, huge shower with large seat and it was great to have a shelf for toiletries.
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- Also Known As:
- Mercure Resort Hunter Valley Gardens Hotel Pokolbin
- Mercure Hotel Pokolbin
- Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin