We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel adjacent to Hunter Valley Gardens”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mercure Resort Hunter Valley Gardens
Ranked #7 of 15 Hotels in Pokolbin
Reviewed April 26, 2013

Spent one night at the Mercure Resort on a visit to the Hunter Valley Gardens. This is a very nice up-market hotel with very good quality rooms. No complaints. Relatively expensive accommodation, but then all Hunter Valley accommodation is expensive. Very expensive breakfasts (so we didn't have breakfast). WiFi was not free (so we didn't use it), which is annoying in an expensive hotel, when lower cost hotels provide this for free. The Hunter Valley Gardens are brilliant and well worth a visit.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AussieTraveller56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (933)
Traveler rating
Traveler type
Time of year
Language

578 - 584 of 933 reviews

Reviewed April 23, 2013 via mobile

Was best man at a wedding here during the weekend. Wedding day rained but was beautiful to have everything inside in front of the big open fires.
The staff did an amassing job helping get everything set up.
Food for the wedding was great.
Breakfasts a bit pricey if you pay on the day but you can book ahead for $10 less.

The resort rooms are looking a bit tired but are kept clean. Great location right in the middle of pokolbin and within walking distance to Harrigans hotel for dinner and some music

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Chris-Bj-brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

We stayed here in the deluxe room in October 2012 for 2 nights.
Room was lovely, comfortable bed nice, nice furnishings, big fridge - to fit the birthday cake!
Bathroom was amazing!! The spa bath was huge so was the separate shower all nice modern & clean fittings.

Reception staff were great, everytime you walked past them they would look up and say good morning/afternoon.

We had the pool and spa to ourselves, it was a lovely sunny day so we made as much use of it as possible. - There was a wedding in the main room so was a bit of pain to walk around the building just to get to the bar to order drinks.

We had breakfast the first morning, quite expensive. Condiments in the bowls looked like it had been sitting in it for weeks and just extra placed on top, didn't look too appealing.

We ate at the Steakhouse on one of the evenings which happened to be the birthday night so we were looking forward to a nice meal. the entree's were amazing, presentation was great and tasted so so good! It was a shame that the mains didn't follow suit. We both ordered steaks. Mine was cooked how I like it and came with kipfler potatoes and chorizo - I hope they have improved the presentation and size portion of this, 5 potato slices 5 slices of chorizo lined up alternatively. I ordered with the peppercorn sauce which consited mainly of cornflower. My partners steak came out warm at best with the cafe de paris butter remaining in its circular shape on top of the steak which proved that the steak was cold.

We were the last guests in the restaurant when someone from the kitchen came out in their chef uniform looked at the wines on the centre table and continued to pour himself a glass and give us a smile.

We filled out a satisfaction form at the end of our meal and handed it in, we didn't feel the need to make a fuss but as they gave us a form we thought we would. The young man serving us was disapointed that we hadn't fully enjoyed our meal and very kindly offered us a drink each in the bar.

All in all we had a great time here the location is perfect, great rooms and great staff, I just hope that the restaurant has improved the sauces to go with the steaks!

Room Tip: Deluxe room, spa bath and a cute little outside area!
See more room tips
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sarah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

We stayed here for two nights in a Superior King Bed room.

The positives are: (i) that the hotel is well situated in the heart of winery territory with McGuigan's, Tempus Two and Brokenwood all within easy walking distance; (ii) the resort grounds are well laid out in a pleasant garden setting; (iii) you are close (also within walking distance) to the group of small shops at Hunter Valley Gardens and only a short drive to another small shopping complex; and (iv) the breakfast buffet is above average for hotel style accomodation; (v) service at reception was friendly on each occasion.

Why then just an average rating? Its mainly a range of small things: (i) poor value ... the room was a fair size but nothing special for a cost of $284 per night and when you add the cost of breakfast ($32 per head - unless you book through Wotif or book yourself in for breakfast the night before in which case it is $22 per person) this is a pricey option compared to local B&Bs); (ii) the room was noisy ... there was a fair amount of external noise plus there was a vent duct in the bathroom which was noisy and kept clicking itself on and off, seemingly randomly, which was annoying anbd loud enough to be disturbing at night; (iii) a few room maintenance things (Room 401) ... the basin in the bathroom was cracked, the door handle seemed to set up a wail when we opened it (perhaps because it was a wet weekend), there seemed to be a polethora of coffee bags each day but a paucity of tea bags and no choice of tea, etc (little things but at this price they shouldn't be issues).

Despite the good location and gardens we wouldn't stay again.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JeremyPaul99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

This was our second visit to this Resort and just as enjoyable. We will most certainly come again - perhaps in the cooler winter months when the magnificent fireplace in the lounge/library is lit. The location is supurb and the staff and service very good. A most relaxing stay.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Pokolbin989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013

Mercure is well located next to hunter gardens and a little village.Rooms are very nice and the pool was great also has a tennis court.Staff were fantastic and the breakfast was really nice dinner at the steakhouse a bit expensive , would like to see microwaves in the guest rooms as food works out expensive when travelling with kids.Will return as it was a relaxing few days away from home.Beds not the most comfy maybe with a matress topper would improve as most places now have toppers.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kerry p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2013

The Mercure Resort Hunter Valley Gardens was a lovely experience. We had not visited the Hunter Valley for many years and was pleasantly surprised by the standard of service and hospitality of the staff. The room was very comfortable, clean and the bed was king size and aided a good night's sleep.

The buffet breakfast on the Monday morning was very nice with fresh produce and hot food available.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank jennybell58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Pokolbin
2.8 mi away
Crowne Plaza Hunter Valley
2.5 mi away
Kirkton Park Hotel Hunter Valley
2.7 mi away
Chateau Elan Hunter Valley
Show Prices
Show Prices
Show Prices
5.7 mi away
Spicers Vineyards Estate
Spicers Vineyards Estate
#1 of 15 in Pokolbin
904 reviews
2.7 mi away
Grand Mercure The Vintage Hunter Valley
1 mi away
The Convent Hunter Valley
The Convent Hunter Valley
#12 of 15 in Pokolbin
259 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Resort Hunter Valley Gardens? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Resort Hunter Valley Gardens

Address: Cnr Broke & McDonalds Roads, Pokolbin, New South Wales 2320, Australia
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pokolbin
#4 Spa Hotel in Pokolbin
#6 Luxury Hotel in Pokolbin
Price Range: $132 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Resort Hunter Valley Gardens 4.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Agoda, Hotels.com, Hotwire, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Mercure Resort Hunter Valley Gardens reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hotel Pokolbin
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing