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“Beautiful location”

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Mercure Resort Hunter Valley Gardens
Ranked #7 of 15 Hotels in Pokolbin
Reviewed March 8, 2013

A lovely hotel in a beautiful location. Reception area nice and staff all very friendly and helpful. Room was nicely decorated and well equipped, with little terrace area out the back. We used the pool and although a bit chilly at first it was great to have it there as some of the days were very hot.We didn't use the restaurant so can't comment on that. The location is fantastic as it is only 5 mins walk to the Hunter Valley gardens and the village with quite a few shops and cafes. Would definitely recommend this hotel.

  • Stayed: February 2013, traveled with family
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Thank JosieH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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594 - 600 of 933 reviews

Reviewed March 4, 2013

  • Stayed: February 2013, traveled with family
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Thank Dale475
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 27, 2013

  • Stayed: February 2013, traveled as a couple
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Thank Briquenay
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 25, 2013

We stayed at this place for two nights in Februray 2013 and it was a dissapontment from start to end. Not clean room when we arrived, dusty tables and dirty floor. The next day they had not done anything more than make the bed an change the towles! The internet was so slow it took minutes to open one page and the price for it is the 25 dollars and it's just way too much! The breakfast was poor and tasteless. The staff did not realy care about the cleanness or the internet charge.
Would never stay here again, so many other nice places to choose from in Hunter Valley!

  • Stayed: February 2013, traveled with family
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2  Thank ABWN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2013 via mobile

We stayed here in a studio king room for 2 nights while in the Hunter for a wedding.

The hotel is in a convenient location within walking distance from Tempus Two, McGuigans & the Smelly Cheese Co.

Our room was disappointing, dated furnishings and continuous problems such as air conditioning not working (knob had been broken off), a noisy toilet that never stopped running, a bathroom door that didn't latch properly, and a light that didn't work in the bathroom. We had friends who checked in to find dirty towels still in the bathroom!

For the price paid we could have stayed in a much nicer hotel in the same area - and paid less.

Definitely won't be returning.

  • Stayed: February 2013
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2  Thank amy1679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2013 via mobile

On a rainy weekend in the Hunter Valley it was lovely to get back into a cosy room for a nice soak in the large bath. The breakfast was great with so much to choose from. Staff very welcoming and great service all round.

  • Stayed: February 2013
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Thank SeedNorthDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

Went to a Concert at the Hope Estate across the road from the mercury - very close. Mecure has beautiful rooms, lovely pool area, shops, restaurants, cafes, a pub all within the complex. Mcguigans Winery right at the back of the Mecure and Tempest 2 Winery across the road.
If you are booking I would suggest a ground floor room as you get a little courtyard with table & chairs. Rang reception to see if we could have WiFi in our room - next morning got a bill for $24 for one night and were never advised we would have to pay. I think all Internet should be free.
All in all a great location to stay.

Room Tip: Get one on the ground floor
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  • Stayed: February 2013, traveled with friends
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1  Thank Vivienne2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Resort Hunter Valley Gardens

Address: Cnr Broke & McDonalds Roads, Pokolbin, New South Wales 2320, Australia
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pokolbin
#4 Spa Hotel in Pokolbin
#6 Luxury Hotel in Pokolbin
Price Range: $132 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Resort Hunter Valley Gardens 4.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hotel Pokolbin
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin

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