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“Big change, but in the wrong direction!”

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Hunter Valley Resort
Ranked #9 of 15 Hotels in Pokolbin
Certificate of Excellence
Reviewed April 20, 2010

We stayed here 3 years ago on a previous visit to the Hunter Valley, On that occasion we stayed in a room, basic, but very comfortable. Restaurant decor OK, food good.
This time, we were travelling with friends so stayed in a lodge for 2 nights. This was also very basic, with uncomfortable seating, it felt more like camping. Maybe just a rug on the floor would help, or a bit of colour somewhere would stop it looking and feeling less drab. No problem with brown water, this is to be expected in this area, and a jug of clear drinking water is provided in the fridge.
The restaurant was a joke, it looks now more like a stop on a motorway for lorry drivers. The seating again is old and tatty, the numerous, and I mean numerous cushions, are dirty and ripped. Best if they were removed altogether. The food - dinner was expensive, and at best - OK. Breakfast was something else - we walked into the restaurant, sat down at an already set table, and were told to move, these were set out for dinner. We were told to pick an empty table AND SET IT OURSELVES. This is an absolute disgrace, at the prices they charge (we paid £210 that's = AUD350) per night for B&B for the lodge, they should do much better. Breakfast is serve yourself from the buffet????
Only 1 member of staff seen for approx 2 mins in total on either morning.
More worrying though is the overall state of the place externally, it looked dirty and neglected, as if they were running down ready for closure. This was February, hardly out of season. The few other guests there we spoke to were equally disappointed,and complaining ( they were from Sydney)
Later on in the trip we stayed in Margaret River, visited a few wineries, and they were dramatically different,really superb!!!! Hunter Resort - do your guests a favour, it's really time to renovate and clean the place up.

  • Stayed: February 2010, traveled as a couple
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3  Thank LouSuffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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696 - 702 of 764 reviews

Reviewed April 13, 2010

Being a frequent traveller to the Hunter Valley for work, it's often refreshing to pause - and take a couple of days to unwind. And that is what we did up here!

Though Hunter Valley Resort is a little further away from the main Broke Road busy-ness, it's only a few minutes' drive to the tourist attractions.

What we enjoyed is the many activities we can do 'on location' - the Wine Theatre tour and tasting, an easy lunch at Blue Toungue Brewery, then relax in the heated spa (particularly with the cooler change).

The room was very comfortable, and the bed was divine! Slept like an angel!

  • Stayed: April 2010, traveled on business
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Thank NewcastleMusicista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2010

My husband & I stayed for a weekend with our newborn son. It was our first time away with him & we were so thankful to the resort & restaurant staff for making it a weekend we'll remember fondly!

We braved our first dinner out as new parents at the resort's gorgeous San Martino restaurant & were so impressed with the service. As we were seated, we asked if it would be possible to have our meal 'to go' if our son decided to become unsettled. The waitress completely understood & was very reassuring. All three courses were served very promptly & yet the meal did not feel rushed in the slightest. Our food was delicious!! & the ambiance was romantic & cosy with dim lighting.

The resort reception staff were very friendly & helpful (even over the phone when I initially booked) & Sally at the Heavenly Hunter Massage Centre gave me the most relaxing Hawaiian style massage. We would happily stay again.

  • Stayed: April 2010, traveled with family
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Thank SydneyCos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2010

Our room was a lovely Vineyard room, which was a wooden cottage, covered in pink flowers and overlooked the vineyards. Room was massive, bed huge and comfortable. Bathroom basic but clean with great complimentary toiletries. Staff in reception were friendly and helpful. There is a bar which does food and drink, nice to sit outside or inside. The restaurant where we ate one evening was very good, pricey but good.

  • Stayed: February 2010, traveled as a couple
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1  Thank CClarke74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2010

Stayed in a 2 bedroom lodge which was fantastic...great decor & lovely location, especially waking up with wild Kangeroos outside your window...! Lodges are nicer than the other rooms, worth paying more for.

The wine tasting tour is really interesting & wine is fab too!

Only one restaurant, which is very plush but expensive & no where else to go for miles to eat, so have to eat there.

Beautiful location & area.

  • Stayed: October 2009, traveled with family
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1  Thank tixiebella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2010

We stayed in Palais Royale. Large 4 poster draped bed, with lounge and terrace looking into the vines. Yes, it might be a little over the top but it's clean, very comfortable, and something different from a small boring hotel/motel room with no atmosphere. Our meal in the restaurant was superb as was the service. The food and staff are fabulous. A great place to stay for those with a sense of fun and a love of great food.

  • Stayed: February 2010, traveled as a couple
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Thank RaineandAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2010

Our stay at the Hunter Resort was nothing but pure indulgence. It started right at reservation stage with the property and all the add-ons being sold to us. They discounted things for us, which made me feel like I was really being looked after. The room was clean, neat and very cottagy. The premises was immaculate and all of the staff were helpful and courteous.

The Wine Theatre is something you should not miss. I now know how to swirl, sniff and taste and can even tell you why I'm doing it.

If you were looking for a romantic getaway, a girls weekend away or even a family holiday, don't look past this place. There is horse-riding, playgrounds, outdoor tables, bike riding, tennis courts etc for the kids to all enjoy.

I HIGHLY recommend this place !!!

  • Stayed: February 2010, traveled as a couple
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Thank slates30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hunter Valley Resort

Address: corner Hermitage Road & Mistletoe Lane, Pokolbin, New South Wales 2320, Australia
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Pokolbin
#4 Family Hotel in Pokolbin
#5 Spa Hotel in Pokolbin
#8 Luxury Hotel in Pokolbin
Price Range: $97 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hunter Valley Resort 4*
Number of rooms: 35
Official Description (provided by the hotel):
Everything you are looking for in the Hunter - all at the one resort...* Onsite daily vineyard tours at 9am* Hunter Wine Theatre daily at 11am and 2pm* Adventure Centre has horse & carriage tour, Horse riding, Segway tours and Electric bike hire * Matilda Bay Brewhouse (12 craft beers) * Winetasting Cellars with 34 wines * Hunter Valley Wine School * Fantastic food from our Restaurant * Board games, pool table, 3km walking track * Heavenly Hunter Massage Centre * Pool, tennis, heated spa * Wonderful rooms featuring timber cathedral ceilings * Situated within our own 40 year old vineyards * Owned and operated by the Hele family * And within minutes of the resort... 3 championship golf courses including Cypress Lakes and The Vintage, The Hunter Valley Gardens, cafes, restaurants, hot air ballooning, cheese factories, a chocolate factory, antique stores, a whole shopping village, 3 pampering / massage businesses and over 140 wineries to visit! Or if you prefer, just sit back, relax and finish that book you have been promising to do... ... more   less 
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Also Known As:
Hunter Valley Hotel Pokolbin
Hunter Resort Pokolbin
Hunter Hotel Pokolbin
Hunter Valley Resort Greater Newcastle/Pokolbin

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