The only capable person here is the wedding planner, Ruth. She's happy, polite, on the ball and attentive. Unfortunately, the same cannot be said for the rest of the staff. When they bothered showing and interest in the guests they couldn't find reservations (lost mine even though it was all booked together by me! - Not even an apology, just told I was wrong and it was in the system. Too bad the wasted half hour of my life didn't say that). Breakfast was a rip-off and it's frustrating having to continually ask staff to refil the buffet. The groups department are difficult and unable to answer anything without a 2-3 day wait "to check", even more so since becoming an Accor property. The pool, spa and rooms could use a touch-up and are not worth the money you pay for it. Although the construction waking everyone up at 7am on a Monday morning might tell they're looking to improve. We won't be using this property again and won't be recommending it to anyone. Stay away at all costs.
- Official Description (provided by the hotel):
- Enjoy the luxury and refinement of one of the Hunter Valley’s most prestigious estates. Situated on 70 acres of rolling countryside with spectacular mountain views. Kirkton Park is boutique hotel that blends classic elegance and charm with contemporary style. Stroll through manicured gardens, breathe in the fresh air make the most of our fitness centre and tennis courts. Or simply luxuriate in our impressive Grecian style heated indoor pool, spa and sauna. Only two hours drive north of Sydney, Kirkton Park is also a convenient venue for meetings, conferences and weddings. Versatile indoor and outdoor spaces to choose from, as well as mouth-watering food and beverage menus. The hotel also acts as your base from which to explore the delights of the Hunter Valley region. Discover boutique wineries, sample local cheeses and visit the magnificent Hunter Valley Gardens. Kirkton Park is your luxurious retreat in the heart of the Hunter Valley wine region. ... more less
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- Also Known As:
- Sebel Kirkton Park Hunter Valley Hotel Pokolbin
- Kirkton Park Hotel Hunter Valley Greater Newcastle/Pokolbin