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“Wonderful, characterful stay!”

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The Convent Hunter Valley
Ranked #11 of 15 Hotels in Pokolbin
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Wonderful, characterful stay!”
Reviewed February 13, 2014 via mobile

I recently stayed here for my sisters wedding and loved it!! The drive up the driveway was full of Wows and Awes which continued inside! The recent renovations have added a modern and clean face lift without compromising any of its charm! Could not get enough of the character!
All the staff were wonderful from booking to checkout, a big thank you goes out to all of them for helping Create an amazing stay for all of our guests!
We booked out the entire Convent with our wedding guests and it was the perfect spot for it! The rooms were all clean and spacious with comfortable beds and the included breakfast was very yum!
My only suggestion to other guests would be to put down the blind in the bathroom at night as you do share a balcony with other guests.
Definitely worth a visit and a stop in at Roberts Restaurant!
I will be back!

Stayed February 2014, traveled with family
Helpful?
Thank Jods06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Sydney
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 20, 2014 via mobile

We recently got married at Roberts Restaurant and stayed at Peppers Convent. What a beautiful spot! The rooms were absolutely stunning and the facilities provided were to a high standard. The staff were fantastic and catered to our every need. The breakfast each morning was superb with a wide range on offer! We will be definitely returning to Peppers Convent!

Stayed January 2014, traveled with family
Helpful?
1 Thank aes1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
Reviewed January 18, 2014

This was my fourth time staying at Peppers Convent, and the most recent experience was one of the best. The service was above and beyond, the bed was comfortable and the breakfast was delicious. I love the atmosphere of the convent though it doesn't feel like other guests are in your space..

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charleeeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
132 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 14, 2014

A lovely old building and grounds; the staff are very friendly and helpful; the buffet breakfast is quite good; and a short walk to Roberts Restaurant. However lots of seemingly small things prevent a better rating:

Superior rooms looking a bit tired and dated;

A light not working in the bathroom and not fixed during our stay;

No desk in the room;

Wifi not really workable in the room (staff told us to go to the foyer);

The quite small TV is located adjacent to a wall parallel to one side of the bed, making it difficult to watch from either the bed or the lounge at the other end of the room;

The pool has no umbrellas or shade which makes is very unpleasant in summer;

Pool towels not replaced when the room was serviced;

While canapes etc are apparently offered from 4-6PM I sat at an outside table for 40 minutes from 4.30PM and was not offered anything while the only other occupied table was served.

So overall just not the quality we expected from the description.

Room Tip: Superior room is larger
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMRFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 12, 2014

My partner and I were up here in early December for my cousins wedding. We only had one night here but it was great.
Reception and staff are welcoming and very nice. We were taken to our room which was on the ground floor and hidden away behind the staircase. I found this to be quaint and loved the room we were given. The room we had was not overly big but was sufficient for our needs and very homely.
Definitely recommend a sort stay here as the location is very beautiful and quite close to Roberts Restaurant, which has very lovely food.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BekkO93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
373 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed January 10, 2014

We booked for 2 nights and experienced 2 different superior rooms, 14 and 4. To describe it as luxury accommodation is, simply, wrong. The marketed description gives superior rooms wifi - only exists in the foyer - and extra lounge area. In neither room was there even a desk or a coffee table, indeed, nowhere to sit , read the paper and enjoy your morning coffee. The so called wardrobe in room 4 would not fit a suit bag and in both rooms, the only place to have the morning coffee was on a shared balcony - ok in summer. The TV is cheap flat screen.
We have rarely seen such badly configured and noisy accommodation. The staff are friendly and try to be helpful but are let down by sub standard planning.
Breakfast is basic - no individually cooked breakfast such as even a B & B will offer, hard centred eggs, juice from a can and do it yourself toast but in pleasant surrounds.
Decor is strong Aussie bland of developer beige rooms with no wall artworks or decorations and the same dreary curtains in all rooms. The magic of the original Peppers with its tasteful decoration and charm has disappeared in a sea of complacency. Never again.

Room Tip: Choose a different venue.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnR63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
200 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed December 29, 2013 via mobile

Stayed here with friends over Xmas and was a perfect location, very romantic with great comfortable rooms and an amazing vista. We bought some wine in peppers cellar down the drive to drink on the terrace with the canapes they brought to our room. I think they have refurbished a lot of the hotel, the only parts they missed were the bathrooms which were a little dated but still functional.

Stayed December 2013, traveled with friends
Helpful?
Thank brightonbeachboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Convent Hunter Valley

Property: The Convent Hunter Valley
Address: 88 Halls Road, Pokolbin, New South Wales 2320, Australia (Formerly Peppers Convent, Hunter Valley)
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Pokolbin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Convent Hunter Valley 4.5*
Number of rooms: 19
Official Description (provided by the hotel):
Escape to the famous Wine Country and enjoy luxury boutique hotel accommodation at The Convent Hunter Valley. Just 2.5 hours drive from Sydney CBD, The Convent is nestled within one of Australia's premiere wine regions - Polkobin. Our unique location offers expansive acreage views of the glamorous boutique hotel - The Convent, Pepper Tree Winery and Circa 1876. All venues are located on the estate and surrounded by rich, produce filled kitchen gardens, creating a tranquil culinary treat pleasing to lovers of both food and wine. Whether you are planning a romantic getaway, a weekend with the girls or your mates, or a fun-filled family holiday, our intimate and boutique Hunter Valley hotel offers something for everyone. Unwind and enjoy renowned local wines at Pepper Tree Winery and share the passion for organic produce and farm to fork dining at our hatted restaurant at Circa 1876. Explore the Hunter Valleys with the whole family and sample the region's many attractions. With an onsite function room, a spectacular backdrop and a relaxing atmosphere, The Convent is the ideal venue for weddings, corporate events and celebrations. ... more   less 
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Also Known As:
Peppers Convent, Hunter Valley Hotel Pokolbin
Peppers Convent Hunter Valley Pokolbin
The Convent Hunter Valley Greater Newcastle/Pokolbin

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