I stayed here over the weekend of 11th to 13th October. This resort is looking very tired compared to my experience some 10 years previously. In fact it's not a great advert for the Mercure Hotel Group. I have given the resort an overall average rating but I must stress that in my view it is poor value for the price paid. On the basis of my experience I would not be rushing to stay in anything under the Mercure's management.
I found the resort a bit paradoxical as on the plus side the breakfasts are very good, the bathroom amenities were good and the flat screen TVs were of good quality. However on the negative, the sliding door to my patio did not lock, the basin tap leaked badly every time I turned it on to the point I had to use a facecloth to stop the water running everywhere. The pool looked like it hadn't been cleaned for a while with leaves all over the bottom and the Spa does not work properly.
The carpets have long reached their use by date and the Patio was filthy!!
In summary I would not be rushing to stay at this place again
- Official Description (provided by the hotel):
- HUNTER VALLEY ACCOMMODATION BY OAKS HOTELS Located in the beautiful wine district of the Hunter Valley, Oaks Cypress Lakes is a 25 acre premier resort providing Hunter Valley accommodation. Over $20m recent capital investment in this rural resort that includes 200 Villas, two restaurants and two bars, over 1500sqm of exceptional Meeting, Conference and Event facilities and a 6,487 meter par 72 18-hole championship golf course ranked among the top resort courses in Australia. The Hunter Valley is only two hours from Sydney. Scenic drives past endless rows of gnarly vines are a given, so are grazing cattle and mobs of kangaroos, and everything from tutored wine-tastings and boutique brews to cooking classes, festivals, award-winning restaurants and hot-air balloon flights. Choose from a range of picture perfect Hunter Valley accommodation options to suit your needs at Oaks Cypress Lakes Resort ... more less
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- Also Known As:
- Cypress Lakes Hotel Pokolbin
- Cypress Lakes Pokolbin
- Cypress Lake Resort
- Cypress Lakes Resort
- Oaks Cypress Lakes Resort Greater Newcastle/Pokolbin