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“Good value” 4 of 5 bubbles
Review of Oaks Cypress Lakes Resort

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Oaks Cypress Lakes Resort
Ranked #12 of 15 Hotels in Pokolbin
NSW
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good value”
4 of 5 bubbles Reviewed September 12, 2013

We stayed for a weekend with another couple in one of the two bedroom villas up on top of the hill. No matches for the fire or bottle opener in the kitchen, but a call to reception soon had the missing items delivered to our door. The bathroom was a bit tired looking, & had the worst hot water system that we have ever encountered in our travels, which was disappointing.
Buffet breakfast was down in the main complex at the bottom of the hill so we chose to drive ourselves down rather than call for the shuttle bus. We did use the free shuttle bus once, and it arrived promptly.
Good value for money, our breakfast was included in the rate.

Room Tip: Rooms on the top of the hill are a long way from reception- you will need to drive or call the shutt...
See more room tips
  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lomle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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983 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Sydney
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed September 11, 2013

I went here with a group of girlfriends. We loved it. The villa was excellent! My only criticism is you may be able to hear your neighbors when you are on the deck.
The staff are great, ferrying us to where we needed to go. Nothing was too much trouble.
We will be back.
Breakfast is amazing, too.

Helpful?
1 Thank MrsMooMoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed September 9, 2013

Decided to stay here again for a night in the Hunter Valley (3rd stay). I had booked a 1 bedroom apartment on Wotif & was upgraded to a 2 bedroom apartment (room 720). The apartment was over one level upstairs. It was clean & comfortable. The outlook wasn't as nice from the balcony as previous rooms I have stayed in & was not as private.
The apartment was a short walk from the carpark with a staircase to carry luggage up/down & another staircase to get up to the apartment so I would recommend asking for a more easily accessible room if stairs are a problem for you.
Breakfast was good- eggs to order but sadly no pancakes this time.
Kids play area still needs a revamp- no improvements since my last stay.
I still enjoy staying here & will return, the accommodation is perfect for us wether we come with children or with friends.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Tlussa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed September 9, 2013 via mobile

Villa style accommodation, with all the usual amenities you need. Decor is slightly dated, but clean an tidy.
The property is perfectly maintained and host a small family of kangaroos.
There are countless cellar door options close by to keep you busy. There is one directly across the road from the main entrance that's 100% organic- amazing, and they boast 'no hangovers'.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Phil_Hancox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

This is a great resort got stay if a group of friends go together. Stayed in a 3 bedroom apartment with 5 other friends we we were impressed with the accomidation. The buffet breakfast is very good too. A beautiful resort.

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Huliwali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chantelle B, Marketing & Event Co-ordinator at Oaks Cypress Lakes Resort, responded to this review, September 4, 2013
Thank you for taking the time to write your positive review on Cypress Lakes Resort and we are pleased to hear that you had a wonderful time. Our aim is to ensure that all our guests have an excellent experience when visiting the Resort and it sounds like you enjoyed your stay. Thanks once again for your great review and we look forward to welcoming you back in the future.

Kind Regards,

Julie Pettit
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks Cypress Lakes Resort

Property: Oaks Cypress Lakes Resort
Address: 15 Thompsons Rd, Pokolbin, New South Wales 2320, Australia (Formerly Cypress Lakes Resort)
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Pokolbin
#7 Spa Hotel in Pokolbin
#11 Luxury Hotel in Pokolbin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oaks Cypress Lakes Resort 4*
Number of rooms: 200
Official Description (provided by the hotel):
Nestled in the Hunter Valley's picturesque hinterland surroundings, Cypress Lakes Resort by Oaks Hotels & Resorts promises a tranquil and indulgent escape, ideal for a leisurely holiday with family and friends, golfing break, memorable wedding, or unique conferencing experience. Coupling luxury, self-contained villa accommodation in one, two and three bedroom configurations with thoughtful in-room appointments and elegant furnishings, each apartment features a modern kitchen, dryer, spacious living and dining areas and private balcony overlooking the resort's verdant bushland and 18-hole championship golf course. The resort also features a selection of superior onsite leisure facilities set against an exquisite backdrop - ensuring guests can enjoy more active pursuits or simply relax in serene surroundings. Enjoy a game of tennis or golf, dine at the onsite Bodega restaurant and bar, unwind in the swimming pool and spa, work out in the fully-equipped gymnasium or Bike Hire is also available for purchase. Cypress Lakes Resort is also just a stones throw from the indulgent Golden Door Day Spa, where guests can choose from an extensive menu of pampering treatments. For all types of occasions and both short and longer stays, Cypress Lakes Resort by Oaks Hotels & Resorts is the Hunter Valleys premier resort destination. ... more   less 
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Also Known As:
Cypress Lakes Hotel Pokolbin
Cypress Lakes Pokolbin
Cypress Lake Resort
Cypress Lakes Resort
Oaks Cypress Lakes Resort Greater Newcastle/Pokolbin

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