We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Restful and relaxing” 4 of 5 bubbles
Review of Oaks Cypress Lakes Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Oaks Cypress Lakes Resort
Ranked #12 of 15 Hotels in Pokolbin
Sydney, Australia
1 review
“Restful and relaxing”
4 of 5 bubbles Reviewed May 9, 2013

Service very friendly and efficient
Really loved location, villa set amongst australian bush
Loved that from every window I could look out at beautiful trees especially eucalptus.
Rooms had feeling there was space and simply furnished
Breakfast, food was so fresh especially fruit

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank maryanne_macdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

983 reviews from our community

Traveler rating
    194
    344
    227
    137
    81
See reviews for
253
283
12
61
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Tea Gardens, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 9, 2013

We stayed for four nights and found the staff to be fantastic and the location to be perfect. The two bedroom villa we stayed in was very comfortable and clean although probably starting to need an upgrade. The breakfast was great and the guys at the bar were so happy to chat, which we loved. Would definitely recommend this resort.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SamanthaL350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Needed a short break - and decided on Hunter Valley - booked the Grand Mercure apartments on the way up to Hunter Valley from Sydney. When we arrived the receptionist was really great - very helpful, great attitude, and upgraded us to have a golf course facing room - really appreciated. Needed to eat right away as we didnt manage to find the right restaurant on the way up. So had the bar snacks - and relaxed with a quiet drink. One other group in the bar.
Then went to the apartment - and was very pleased with the size and layout of the room and views. Not new, but not looking tired. Cooked in the room, and relaxed, and went for a wander after dinner amongst the large mob of Kangaroos - was good experience. Beds and pillows were great. Had the buffet breakfast in the morning - (was a curious walking path to the restaurant from the apartment..) great breakfast, outside - again very quiet. After breakfast lounged around the pool (in May !) we were the only guests using the pool / poolside... wanted a late checkout - but only managed 30 mins extra :-( Overall recommended place to stay - was excellent for our family of 3.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nz_business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gosford
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Excellent accommodation, food and service. 3 of the 4 nights had meals delivered to the room, handy to the wineries and other attractions, staff friendly and accommodating, not too expensive. Bar was pleasant, surrounding scenery was beautiful with the occasional kangaroo and wallaby hoping around.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank david p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 3, 2013 via mobile

We (group of four) stayed in a two bedroom villa. We were right at the end in a great spot with only one neighbour to the right. So peaceful, great weekend.

The villa was clean and comfy (except I did wipe down the tiles in the kitchen because they were a bit greasy). The second bedroom was on the small side, but still comfortable

Overall, it was a great weekend and we will happily come back.

The Golden Door spa is fantastic!! The golfing great too.

This was not our first time at Cypress Lakes, and certainly not the last.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank julienandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 2, 2013

On arriving at our apartment we immediately loved the apartment and surrounds of the resort. The decor does need to be updated but overall the 2 bedroom apartment we had was very comfortable with a lovely deck overlooking the tree filled outlook, unfortunately the love stopped there. The service provided from the staff varied from lovely and friendly (we only encountered 2 of these rare creatures) to downright rude (this seemed to be the more common and accepted demeanor of staff).

Our first night we arrived back to the resort at approximately 9.30 pm and asked the courtesy bus driver if we could buy a bottle of wine from the bar. The curt and rude reply was that the bar had closed and that this is a family resort! Hey I'm sorry I thought we were in wine country.

The breakfast is a complete waste of time, the fruit selection was just tinned fruit, the scrambled eggs were powdered, the bacon overcooked and like cardboard and if you enjoy a coffee with your breakfast be prepared to wait in line for awhile. The resort also seemed to be completely unprepared for the number of bookings. We had to wait for plates as they were all in the dishwasher, then after picking through the quite ordinary selection available I was unable to eat my breakfast as I had to wait sometime for a server to bring cutlery, by her attitude I am sure she thought I had asked her to give me one of her kidneys.

I would not go back or recommend this resort, the beautiful surrounds was completely overshadowed by the bad service which at times was jaw dropping bad.

  • Stayed May 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Nickole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed May 1, 2013

Our first stop on our NSW holidays was at Cypress Lakes. It is a beautiful location. The boys absolutely loved all there golfing adventures. The perfect place to stay, relax and unwind. We travelled with another couple but this resort would be perfect for families. Thank you for an enjoyable stay!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank 19megan85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Pokolbin
1.8 mi away
The Sebel Kirkton Park Hunter Valley
3.0 mi away
Crowne Plaza Hunter Valley
0.7 mi away
Mercure Resort Hunter Valley Gardens
Show Prices
Show Prices
Show Prices
6.4 mi away
Spicers Vineyards Estate
Spicers Vineyards Estate
#1 of 15 in Pokolbin
5.0 of 5 bubbles 825 reviews
1.0 mi away
The Convent Hunter Valley
The Convent Hunter Valley
#11 of 15 in Pokolbin
4.0 of 5 bubbles 231 reviews
3.5 mi away
Chateau Elan Hunter Valley
Show Prices
Show Prices
Show Prices

Been to Oaks Cypress Lakes Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oaks Cypress Lakes Resort

Property: Oaks Cypress Lakes Resort
Address: 15 Thompsons Rd, Pokolbin, New South Wales 2320, Australia (Formerly Cypress Lakes Resort)
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Pokolbin
#7 Spa Hotel in Pokolbin
#11 Luxury Hotel in Pokolbin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oaks Cypress Lakes Resort 4*
Number of rooms: 200
Official Description (provided by the hotel):
Nestled in the Hunter Valley's picturesque hinterland surroundings, Cypress Lakes Resort by Oaks Hotels & Resorts promises a tranquil and indulgent escape, ideal for a leisurely holiday with family and friends, golfing break, memorable wedding, or unique conferencing experience. Coupling luxury, self-contained villa accommodation in one, two and three bedroom configurations with thoughtful in-room appointments and elegant furnishings, each apartment features a modern kitchen, dryer, spacious living and dining areas and private balcony overlooking the resort's verdant bushland and 18-hole championship golf course. The resort also features a selection of superior onsite leisure facilities set against an exquisite backdrop - ensuring guests can enjoy more active pursuits or simply relax in serene surroundings. Enjoy a game of tennis or golf, dine at the onsite Bodega restaurant and bar, unwind in the swimming pool and spa, work out in the fully-equipped gymnasium or Bike Hire is also available for purchase. Cypress Lakes Resort is also just a stones throw from the indulgent Golden Door Day Spa, where guests can choose from an extensive menu of pampering treatments. For all types of occasions and both short and longer stays, Cypress Lakes Resort by Oaks Hotels & Resorts is the Hunter Valleys premier resort destination. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Agoda so you can book your Oaks Cypress Lakes Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cypress Lakes Hotel Pokolbin
Cypress Lakes Pokolbin
Cypress Lake Resort
Cypress Lakes Resort
Oaks Cypress Lakes Resort Greater Newcastle/Pokolbin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing