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“Too overrated..!!!” 2 of 5 bubbles
Review of The Longhouse

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The Longhouse
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Too overrated..!!!”
2 of 5 bubbles Reviewed October 12, 2013

The design was amazing with all the hidden drawers and fancy interior furnitures and kitchen equipments, BUT we are not interior designers in a trip looking for the best property to rate, we are only a family with children.
It was too dusty, many spider-nets, insects, moths and hair everywhere, no staff office or answering calls after 5pm, situated in the middle of no where, dirt road to access (thanks God it did not rain), no network reception, the lock of the main door does not work so do't expect to feel secured, no privacy as toilets and bedrooms have large glass windows and doors, not child friendly, price is waaaaaay overrated for it as you would expect at least cleanness.
Beds were comfy and clean, view is ok, nice area outside for breakfast with herd of kangaroos early in the morning seen, BBQ available, full kitchenettes.

Room Tip: Choose a different place for such price..!!
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  • Stayed October 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank KandYandD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JO B, Manager at The Longhouse, responded to this review, October 13, 2013
I'm sorry that you did not enjoy your stay at the Longhouse. While we allow children at The Longhouse, it was primarily designed for adults, not families. That being said, many families have stayed and brought their bikes, enjoyed a game of cricket, soccer or frizbee or just had fun exploring a country property. If a resort with designated children's facilities is what you are after then the Longhouse is not the best option for your family.

I am concerned that you felt that you could not obtain assistance after hours. Our records show that the only time you contacted us was a question about the video player at 10.30pm. This request was answered within 10min. If you had trouble with your door, we would have been more than happy to assist you had you asked.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    80
    20
    6
    3
    2
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 14, 2013

This made our weekend in The Hunter. Everything was so spot on - from the architecture, to the managers who were so considerate in thinking about the finishing touches. Would highly recommend! Thank you.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MegSydney76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 6, 2013

Having read about the property in a number of design articles I was curious as to wether it would meet the lofty expectations I had built for it. Honestly, it blew me away. The place is designed in a way that instantly makes you feel calmed. From the expanse that is the entry doors (completely slide away creating a wall free entry point) to the height of the ceilings (i'm guessing around 4M at the Northern edge of the rooms) to the delicious concrete bench, the place begs of you to sit and relax. The beds, well, wow. They make it near impossible to get out of the rooms. They're that good.

The weekend we were there it was miserable weather but this just gave us an excuse to laze about by the fire and take in the scenery. I could spend days upon days sitting and watching the world framed through this place.

Being the one who booked it I was worried about the opinions of the friends I was travelling with, but they were blown away by it as well. It's a really, really nice place.

The wine and choc biscuits were a welcome surprise too. Great touch!

Room Tip: Both rooms are great, though the one with the fireplace is that little bit cosier. (it does have a v...
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  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank chris r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 19, 2013

This is a very interesting property located in a beautiful, quiet spot close to cellar doors and restaurants. It's architect-designed, in fact designed by a group of architecture students and their teachers so, as you might expect, there are some unusual features. Overall, it works beautifully and we had a lovely mid-week break there. The beds are heavenly.
As others have noted, the lack of privacy for the second bedroom is odd (the wall is incomplete) and it's hard to understand the reason for it. Also strange that it's not possible to open a window (except in the bathroom) and maintain security as there are no windows, just huge, beautiful glass or timber doors. No fly screens either as I guess that would spoil the look but I imagine mosquitoes would be a problem in summer. Mobile reception is very poor but that provides an opportunity to do a digital detox - a good idea if one is after a break!
Management were helpful, welcoming and discreet, leaving us to ourselves during the stay but making it clear they were available if needed.

  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Claire W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanne B, Manager at The Longhouse, responded to this review, June 21, 2013
I'm so glad that you enjoyed your stay with us.

In response to the points that you brought up:

The bedroom windows are a modern sashless window style and open by sliding up or down. These windows have screens as do the bathrooms.

The large glass doors have retractable screens that go discretely into the wall, perhaps you overlooked these

The opening in the second bedroom over the fireplace was a design decision to allow air conditioning to flow from the bedroom area to the living area. Unfortunately Council planning restrictions prohibited us from air conditioning the living room. Give that temperatures exceed 45 degrees in summer we felt that being able to cool these spaces was important.

Unfortunately phone reception in the area is limited for some carriers, however telstra phones do work quite well.

I hope these small things did not mar your trip too much and that we will be able to welcome you back to the longhouse again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

Arriving in the afternoon on a sunny winters day, driving up to The Longhouse was a magnificent site... set on the beautiful landscape with luscious vineyards I was driving up getting very excited and eager to see more... The welcome note left on the door by Jo was lovely and I was so happy when i noticed the complementary Wine and Chocolates YUM!! Thank you for a wonderful stay, I enjoyed very much... this is the perfect place for romantic escape or even for some time alone... the rooms are spacious and the living area and kitchen is fantastic!!! The super sized large shower head in the bathroom is HEAVEN.. so relaxing!!!! WILL BE BACK FOR SURE & TELL MY FRIENDS ... thank you its nice to see you have created a beautiful atmosphere and for OurDeal members to experience the true vibe and feel of the Hunter Valley, see you soon

Room Tip: all room types are the same, 2 bedroom. spacious lovely layout
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  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank L0veTravel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

I loved this property. Have stayed in many places in Pokolbin and found this the best for a small group of friends. I had my 8 yr old but if there were more kids would have stayed at another property we love. As mentioned GREAT for couples and friends.

We did many walks on the property, would have used the pool over at Villa Province had it been warmer, the management were so happy to help with anything and the BBQ's were fun.

Little one loved playing hide and seek, soccer on the grass, watching the kangaroos and chilling by the fire.

The beds were super comfy, tried to take the shower with me ;) was so great and rooms were spacious enough.

We did not leave the property except to have one meal out. It was that nice to stay in and do nothing much at all. Great location if you want to go out and about.

Room Tip: If staying with others, run to the room where the fireplace is. Not as private but you enjoy the fi...
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  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vanuatugirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 5, 2013

I was part of 2 couples that stayed at The Longhouse for 2 nights. We loved the property, the setting is so peaceful and so many kangaroos right out front. Good location to explore the Hunter region from, close to most of our favourite wineries and easy drive to dinner as well. We were in unit 2 so had people staying either side of us but this wasn't a drama, we made friends with them while enjoying a drink on the deck. Only 2 tiny things bothered us: There was no kindling to start a fire so we sourced our own from the surrounding bush (a problem when it's raining), and the dishwasher will keep you up at night if you leave it going while in bed. Nothing huge and nothing to ruin our stay, we had a great time :)

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank donkeykong787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Longhouse

Property: The Longhouse
Address: 385 Palmers Lane, Pokolbin, New South Wales NSW 2320, Australia
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Hotel Style:
Ranked #13 of 41 Specialty Lodging in Pokolbin
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Longhouse 4.5*
Number of rooms: 3
Reservation Options:
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Also Known As:
The Longhouse Greater Newcastle/Pokolbin

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