The tone for my family's stay was set by the broken down car outside our unit which had flat tyres and had obviously sat there for weeks, also there were large construction works going on every day from 7am, so much for a relaxing sleep in. Then before we had gone a dozen steps inside the unit, we encountered the first of the dozens of cockroaches which were to plague us during our stay. After the first night, we asked for a fumigation while we were out, this apparently involved staff (not professional exterminators) using spray cans, because the result was a) there was no reduction in cockroach numbers and b) my *own* can of bug spray was taken during the day and was never replaced, despite promises, so we had no defence against the bugs the next night and one of my children awoke at 4am with a cockroach sitting on her arm. We requested, and finally received, a move to another room, which reduced bug numbers greatly, but not to zero, but then workmen were drilling into the outside walls of our new unit first thing in the morning. Needless to say, we were extremely relieved to be out of the place and I had only just received enough sleep to drive the 5 hours home without nodding off. In summary, an incredibly stressful experience at the hands of staff who went from defensive to dismissive as we raised these issues, as if they were somehow Our Fault. In my opinion, if you are looking to stay somewhere you will be treated like royalty - or even just where you will be treated with a minimum of human dignity and respect - this is not the place for you.
- Official Description (provided by the hotel):
- Executive Villas Jesmond provide a range of studio, one, two and three bedroom apartments and also spa apartments. Each apartment has a large television with eight Foxtel channels and wireless internet is available on-site. The Villas are pet friendly and are situated next to a large park. Stockland Jesmond Shopping Centre is just across the road and public transport is easily accessible. Newcastle hospitals, Energy Australia Stadium and The Entertainment Centre are all just a short drive from the Villas. Disabled rooms are available on request. There is exciting development happening at our Jesmond site over the next few months. The Villas will be opening brand new apartments to meet the high demand for accommodation in Newcastle. ... more less
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- Also Known As:
- Jesmond Executive Villas Hotel Newcastle
- Jesmond Executive Hotel
- Jesmond Executive Motel