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“weekend with baby”

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Travelodge Hotel Newcastle
Ranked #14 of 24 Hotels in Newcastle
Reviewed May 25, 2014

Good location, clean, spacious. Was a bit of traffic noise and thin walls between rooms. Compared to others, paid parking wasn't impressive. Be prepared to pay for everything! Even though we booked as a family, nothing extra was supplied, eg only two towels. Overall it was good and would stay there again.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with this hotel
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Manager at Travelodge Hotel Newcastle, responded to this reviewResponded May 30, 2014

Dear Mark W,

Thank you for taking the time to provide your feedback following your recent stay. I'm pleased you enjoyed our clean, comfortable rooms & central location. I'm sorry that we didn't have extra towels ready in your room & we will certainly learn from this & improve our service in the future. We do have a friendly, 24-hour reception team who would have been happy to supply you with extra towels & guest amenities free of charge. We look forward to welcoming you and your family back to Travelodge Newcastle soon.

Kind regards,

Linsey Skelton
Duty Manager

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1,306 - 1,312 of 1,537 reviews

Reviewed May 25, 2014

Was ok, there was a cockroach in the room. The room was a good size and it was right across the road from a shopping centre.
It costs $15 for parking which is ok but it was very tight parking and we couldn't park under cover as we didn't fit.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Erin S R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Manager at Travelodge Hotel Newcastle, responded to this reviewResponded May 30, 2014

Dear Erin S R,

Thank you for taking the time to provide your review. I am so sorry that you found a cockroach in your room, and I assure you that we have followed up your comment with our pest control company. We have the hotel serviced regularly, and take your feedback regarding this issue very seriously. We do have a height restriction on our undercover parking, so unfortunately it is not always suitable for larger vehicles. Thanks once again for your constructive feedback & I hope that we will have the opportunity to welcome you back to Travelodge Newcastle in the future.

Kind regards,

Linsey Skelton
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2014

Second visit to Travelodge Newcastle, a good option if you need to stay in the city, particularly in the west end. All was fine with what you expect from a hotel stay in this price range. Staff are friendly, particularly the breakfast guy. Rooms very clean, verging on spacious (plenty of room for a porta-cot) and everything worked as expected. Breakfast is decent value and quite edible. The area is a little noisy on a weekend night but not too bad.

  • Stayed: May 2014, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank snubian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Manager at Travelodge Hotel Newcastle, responded to this reviewResponded May 30, 2014

Dear snubian,

Thank you for taking the time to provide your review. I'm so pleased to read that you enjoyed our clean, comfortable rooms & yummy breakfast. Our friendly team works hard to please our guests every day & I'll be sure to pass on your compliments! We look forward to welcoming you back to Travelodge Newcastle soon.

Kind regards,

Linsey Skelton
Duty Manager

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Reviewed May 22, 2014

Reception staff are good and friendly. Check in and out process was fast.
Strong paint smell due to renovation next door. Not very comfortable. Room was not very clean. Able to found dust and spider webs in some areas in the room. Bed is comfortable.

  • Stayed: May 2014, traveled with friends
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Review collected in partnership with this hotel
1  Thank Kuan Hua P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Manager at Travelodge Hotel Newcastle, responded to this reviewResponded May 30, 2014

Dear Kuan Hua P,

Thank you for taking the time to provide your review. We aim to consistently provide a high standard of cleanliness, and I'm very sorry that we let you down on this occasion. I'm glad that you found our team friendly & efficient, and I hope that we will have the opportunity to welcome you back to Travelodge Newcastle soon.

Kind regards,

Linsey Skelton
Duty Manager

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Reviewed May 21, 2014

Overall, the hotel was good - clean, nice sized room and a comfortable bed. The shower was very strong (strong enough to massage my back!). Double glazing on windows helped with noise from the nearby pub/club. On the downside, noise travels easily between rooms; they should attempt to separate guests where possible because of this. There was barely enough shampoo and conditioner to wash my hair. Hot water takes a couple of minutes to come through. Customer service was mixed - we had a great lady at check-in but the lady on check-out was average. All in all, I wouldn't be unhappy to stay there again.

  • Stayed: May 2014, traveled with friends
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Review collected in partnership with this hotel
Thank Angiepants83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Manager at Travelodge Hotel Newcastle, responded to this reviewResponded May 30, 2014

Dear Angiepants83,

Thank you for posting your review of your recent stay. It's great to read that you enjoyed our clean, comfortable rooms. I appreciate your constructive feedback regarding the shampoo/conditioner & the level of guest service we provided on this occasion. We will use your comments moving forward to continue to train our team & improve our service. We look forward to welcoming you back to Travelodge Newcastle soon!

Kind regards,

Tiffeny Gregg
Assistant Manager

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Reviewed May 20, 2014

Overall, the Newcastle Travelodge was convenient and comfortable for a quick overnight stay. The room temperature was an issue and the room was a little stuffy. The staff are very helpful and friendly.


  • Stayed: May 2014, traveled with family
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Review collected in partnership with this hotel
Thank Kim L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Manager at Travelodge Hotel Newcastle, responded to this reviewResponded May 30, 2014

Dear Kim L M,

Thank you for posting your review of your recent stay. I appreciate the time you have taken to do so. I'm sorry there was an issue with the temperature in your room on this occasion. We do have individually controlled air conditioners in each room, and our friendly reception team are on hand 24-hours a day to assist with any issues. I'm pleased that you enjoyed your visit & we look forward to welcoming you back to Travelodge Newcastle soon!

Kind regards,

Linsey Skelton
Duty Manager

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Reviewed May 20, 2014

Helpful and happy reception staff with well appointed rooms. Nice clean bathrooms and very comfortable bed. All the staff in the cafe were lovely and eager to please. The Travelodge is in a great location close to shops and eateries.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Suzanne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan S, Manager at Travelodge Hotel Newcastle, responded to this reviewResponded May 30, 2014

Dear Suzanne O,

Thank you for taking the time to provide your positive feedback following your recent stay with us. I'm so pleased that you enjoyed our clean, comfortable rooms, central location & friendly team. We look forward to welcoming you back to Travelodge Newcastle soon!

Kind regards,

Tiffeny Gregg
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Hotel Newcastle

Address: 12 Steel St, Newcastle, New South Wales 2302, Australia
Location: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Newcastle
Price Range: $86 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Travelodge Hotel Newcastle 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Travelodge Newcastle Hotel Newcastle
Travel Lodge Newcastle
Newcastle Travelodge
Newcastle Travel Lodge

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