Last minute stay - receptionist ( Helen ) very friendly. Room appeared fine - but on closer inspection, housekeeping had really skimped on their duties. All flat surfaces were covered with a thick layer of dust, carpet needed vacumming, bar fridge needed a wipe out, soap scum & mineral stains in shower. Then I saw the vent in the wall over the bath !! Cleaned it as best I could with a cotton bud & dusted the bedside tables & bedhead before I settled in for the night. Guess there is a first time for everything.
TV remote was hard to decipher, as the writing had worn away with age. Pillows tired & lumpy. Don't usually complain like this - but I see from other guest photos, my experience was not unique. Ate my meal in the bar area - as the restaurant had the most unappealing decor I have ever encountered ( think hospital canteen ). Even the bar was sad - chairs & cushions had seen better days. Meal was fine - but poor surroundings detracted & wait-staff appeared to be untrained & disinterested. Could be a pleasant hotel with some minor refurbishment & better staff training / supervision.
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- Also Known As:
- Travelodge Newcastle Hotel Newcastle
- Travel Lodge Newcastle
- Newcastle Travelodge
- Newcastle Travel Lodge