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“Comfortable & well appointed.”

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Quest Newcastle Apartments
Ranked #6 of 22 Hotels in Newcastle
Sandringham, Australia
1 review
“Comfortable & well appointed.”
Reviewed October 20, 2013

Rooms were in very good condition and perfectly clean - a very welcome change from most apartments! The apartments are located close to shops and restaurants, secure parking is available - for a price. Air-con to the bedrooms would have earned the last star!

Stayed October 2013, traveled with family
Review collected in partnership with this hotel

Helpful?
Thank smhmk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestNewcastle, Kirsty Sabarre, Sales & Marketing Coordinator at Quest Newcastle Apartments, responded to this review, October 21, 2013
Thank you so much for taking the time to share you valuable feedback from your recent stay at Quest Newcastle. Our team prides ourselves on delivering a comfortable and immaculate atmosphere and we are very pleased that you found your apartment perfectly clean and in very good condition. Many of our guests find the air-conditioner and extra fans suffice throughout the warmer months. However, we value your thoughts and will consider your feedback when reviewing apartment refurbishments. Thank you again for your fantastic feedback, we look forward to welcoming you back again soon.

Kindest Regards,

The Quest Newcastle Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
    98
    80
    31
    4
    4
See reviews for
61
31
2
80
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Sydney, Australia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 12, 2013

We stayed in a 1 bedroom apartment which had a well equipped kitchen but a small bed. A bonus was the complimentary fresh fruit & bottle of sparkling wine. I used the gym which had two pieces of equipment & no free weights (I guess they're worried people would steal them). The small pool was indoors & looked like no-one had used it in 6 months! The parking, at $25, was expensive (as other reviewers have noted) though we did fit 2 cars into the trailer-style longer carspace so it was reasonable value. No cable TV, The apartments are situated near a large shopping centre & within easy walk of the harbour walkway - all good. I had, however, stayed in a much less expensive hotel the previous night (the Ibis, just up the road) which had a fabulous king bed, complimentary wine & breakfast thrown in, so couldn't help but think the Quest was NOT good value for money & the bed was nowhere near as comfortable.

Room Tip: I asked for a quiet room & it was.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestNewcastle, Kirsty Sabarre, Sales & Marketing Coordinator at Quest Newcastle Apartments, responded to this review, October 13, 2013
Thank you for taking the time to place a review on Tripadvisor from your recent stay at Quest Newcastle. We value all feedback and view it as essential to continuously improve our property and guest experience. We are so pleased that you enjoyed a peaceful stay in our central location within walking distance to Marketown and the picturesque Honeysuckle Harbour. On-street parking is complimentary after 5pm (Mon-Fri) and after 12pm on Saturday for the rest of the weekend. During your next visit you may like to try our local health club charge back option; Balance City, located next door with three levels of state of the art gym equipment. Perfect for gym lovers wanting to stick with their fitness regime whilst travelling!

Thank you again for sharing your feedback, we would love to accommodate you again for your next visit to Newcastle.

Kindest Regards,

The Quest Newcastle Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
2 reviews
Reviewed October 9, 2013

Clean rooms. Air conditioning. Secure car parking spaces. Close to the shops and plenty of restaurants to dine from apartments. Plenty of restaurants in walking distance. The kitchen is fully equip for cooking your own food. Higher floors was noisy during the night with some sort of party going on. The train station is very close, if you are a light sleeper you may not like that at all.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank mhuynh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestNewcastle, Kirsty Sabarre, Sales & Marketing Coordinator at Quest Newcastle Apartments, responded to this review, October 10, 2013
Thank you so very much for taking the time to share your positive experience on Tripadvisor from your recent stay at Quest Newcastle. We are dedicated to delivering 4.5 Star service for every guest and we are delighted that you found your apartment clean and well equipped. We are pleased to offer 24hr onsite support; on your next stay please do not hesitate to make contact should you experience any noise disturbances. Your great feedback has been shared with the team who look forward to welcoming you back again soon.

Kindest Regards,

The Quest Newcastle Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
1 review
Reviewed October 6, 2013

Great & comfortable stay. Staff are excellent, very friendly & helpful.
Only thing to improve on would be the quality of the beds, the mattress felt like it was ageing a little.
Was very happy with the complimentary bottle of red wine, very nice touch :)

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jordan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestNewcastle, Kirsty Sabarre, Sales & Marketing Coordinator at Quest Newcastle Apartments, responded to this review, October 7, 2013
Thank you so much for sharing your valuable feedback from your recent stay at Quest Newcastle. The team joins me in extending our gratitude for your kind words of appreciation. We understand the challenges faced when being on the road for business and always strive to offer our guests the best attention and service. We are pleased to confirm that we are in the process of upgrading our bedding throughout the complex. Again, thank you for sharing your positive experience of Quest Newcastle. We look forward to welcoming you back again soon.

Kindest Regards,

The Quest Newcastle Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviewed October 4, 2013

Only stayed for one night, but found our 2 bedroom apartment to be well appointed, comfortable, clean and in very good condition.

We were conveniently located on Hunter Street, and check-in was efficiently handled by a very courteous member of staff.

I would certainly stay here again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestNewcastle, Kirsty Sabarre, Sales & Marketing Coordinator at Quest Newcastle Apartments, responded to this review, October 7, 2013
Thank you so much for taking the time to place a review on Tripadvisor from your recent stay at Quest Newcastle. We strive to deliver an unforgettable experience for every guest and we are very pleased that you felt welcomed on arrival and enjoyed a comfortable one night stay with us. We would be delighted to accommodate you in the future and look forward to welcoming you back again soon.

Kindest Regards,

The Quest Newcastle Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
123 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 1, 2013

We were in Newcastle for a friends wedding and stayed at the Quest apartments on Hunter Street. The service at reception was impeccable. Staff were happy to go out of their way to help us find our way around.
The rooms were very comfortable, well presented and clean. The location is a little lively after dark on weekends, but nothing too uncomfortable.
Would be happy to return and to recommend to friends.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheehy_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestNewcastle, Kirsty Sabarre, Sales & Marketing Coordinator at Quest Newcastle Apartments, responded to this review, October 7, 2013
Thank you so much for taking the time to share your positive experience from your recent stay at Quest Newcastle. Our team is committed to providing an unforgettable experience for every guest and we are delighted that you enjoyed our great service and apartment and found your stay of comfortable. It would be our pleasure to welcome you back to the property during your next visit to Newcastle.

Kind Regards,

The Quest Newcastle Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviewed September 29, 2013

The apartment was large and kitchen, laundry and bathroom facilities all very good. A comfortable stay with no major issues. Would recommend for business trip based on location and practical amenities.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Wilbur D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestNewcastle, Kirsty Sabarre, Sales & Marketing Coordinator at Quest Newcastle Apartments, responded to this review, September 30, 2013
Thank you so much for taking the time to share your valuable feedback from your recent stay at Quest Newcastle. Serviced Apartments are a fantastic option offering everything you could possibly need to feel at home and we are very pleased that you enjoyed had a comfortable stay in your apartment. Thank you again for taking the time to share your experience on Tripadvisor, it will be our pleasure to welcome you back again soon.

Kindest Regards,

The Quest Newcastle Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Newcastle Apartments

Property: Quest Newcastle Apartments
Address: 575 Hunter St, Newcastle, New South Wales 2300, Australia
Location: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Newcastle
#6 Luxury Hotel in Newcastle
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Newcastle Apartments 4.5*
Number of rooms: 61
Official Description (provided by the hotel):
Quest Newcastle is located in the heart of Newcastle's CBD. Within a short-walk to the waterfront boardwalk of Honeysuckle and Marketown Shopping Centre with a 24 Hr Supermarket, everything is at your doorstep at Quest Newcastle.Offering 64 Fully Self-Contained 4.5 Star One, Two and Three Serviced Apartments that include all kitchen and laundry facilities, spacious bedroom and bathroom, separate lounge and dining area, private balcony and work station. ... more   less 
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Also Known As:
Quest Newcastle Hotel Newcastle
Quest Hotel Newcastle

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