My stay at Ibis Newcastle was disappointing to say the least.
Check in was easy enough, aside from the fact that I had prepaid to secure a post 6pm arrival only to be told I the pre-auth was also charged. This was taken care of, however, it is annoying.
I enquired about room service, only to be told I could order a meal and beverage, but would need to collect any order from reception. At 9pm at night after a long day of travel, this seems a bit rich.
The room on the top level smelt of smoke when I entered the room, but this was slightly masked by the fact the only window in the room did not close properly, hence, the cold air and outside noise was present throughout the night.
In the morning, the buffet for an additional $18 was again disappointing and at 830am when the juice decanters are left almost empty and the bain maries of food are not topped up with fresh items, it is not a good look.
I have stayed at other Ibis properties throughout Australia and overseas and this was disappointing to say the least.
The staff are friendly and helpful enough, but they do not inspire a return anytime soon. I will now be travelling to Newcastle every 4 weeks for 3 nights at a time, this business will not be with Ibis which is a shame.
- Official Description (provided by the hotel):
- Ibis Newcastle is in the heart of the city, within easy walking distance of the Regional Museum, Art Gallery and Civic Theatre. Guests also have easy access to the many boutiques, restaurants and nightclubs in the popular Queens Wharf and Honeysuckle foreshore precinct. The hotel has 98 rooms, a restaurant, bar, Internet access and was winner of a 2005 Tourism NSW award for excellence in accommodation. ... more less
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- Also Known As:
- Ibis Newcastle Hotel Newcastle