- Room Service
The rooms are small, but clean. Tiny refrigerator, water heating facilities for tea, iron, ironing board, hair dryer--nice things to have that would not always be found in a value hotel. Desk space is almost nonexistent and the folding plastic chair is not one you would want to sit in long in any case. (Lounge furniture downstairs is similarly not designed for comfort). Room does not have a comfortable chair. The staff tries to be helpful. Maid seemed to think either a hand towel or a bathmat was needed, but not both--both were never left, and we could never predict which would be left. This is a good value option, and the beds were comfortable. The downside is the neighborhood. There is some convenience: it is only a block and a half from one of the train stations and about six blocks from a large grocery store in a shopping mall, but many of the shops on the main street in front of the hotel are closed permanently. KFC, Pizza Hut, and McDonalds aren't far away if you want fast food. There is a great Thai restaurant about 9 blocks away. Other good restaurants are further afield. The neighborhood around the hotel has the feeling of an area in the early stages of urban renewal. There are some beautiful old buildings in need of loving care, and there are many ugly closures. It is a neighborhood in transition as Newcastle is suffering with the economic crunch.
I stopped at the IBIS on business as it was the first place I saw, and IBIS has a good name as a place to sleep whilst travelling. Indeed it is a stop over hotel.
Very basic, (the rooms are prefab and tiny, the shower/loo is a plastic cubicle )
The staff were excellent and helpful . . for what they have. But the hotel lacked any facilities like a restaurant (it was a loungeroom with some tables that had a menu with 5 dishes, and a bar) . . no room service. The TV didnt show anything on the movie channel (contact reception) and there is nothing in the bar fridge.
I was given a room that clearly used to be a smoking room as it stank.
Overnight the fridge and the hotel aircondititioning turned itself on and off every half hour, waking me up.
It's pretty basic, but you get what you pay for and it was $100 cheaper than the next hotel