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Newcastle
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Reviewed January 19, 2020 via mobile

Even before arriving we had been advised of directions how to get there, they also underwent a name change the day before our arrival and let us know as a courtesy. The room was exceptional and every detail addressed. The welcome note and treats bag was a lovely touch. I personally loved the decor! Thank you for a wonderful weekend!

Date of stay: January 2020
Trip type: Traveled with family
Thank kylies1707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityApartments111, Receptionist at Terminus Apartment Hotel, responded to this reviewResponded January 20, 2020

Hi Kylie,

Thank you so much for taking the time to review your recent stay with us!

We love hearing when guests enjoy their experience here with us, as well as when they appreciate the little gestures!

It is great to hear you like the refurbishments of the room and the new decor we have!

We hope to see you again,

Kind Regards,

Lucy @ Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2020 via mobile

Great location and wonderful service!

The balcony room was spacious and had everything we needed. Super comfy bed too!

There were lots of extra touches that made our stay so enjoyable - from the welcoming snacks and bottle of wine, to tunes playing on the tv.

Thanks to Joe and team for providing excellent service!

Will definitely stay with you again.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank D5903GFmels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityApartments111, Front Office Manager at Terminus Apartment Hotel, responded to this reviewResponded January 19, 2020

Hi D5903GFmels,

Thank you for taking the time to write a review.

We are so pleased to hear how much you enjoyed your stay.

It is such a delight to hear that you appreciated our small gestures provided for the comfort of your stay. We do try our best to go out of our way to give our guests a new experience and we always appreciate hearing how uch your enjoy the little things.

We look forward to your next stay.

Regards,
Madi @ Reception.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2020

we wanted to hide away from everything on 24th/25th December and chose Quality Apartments due mainly to the deal that was offered on booking.com! So glad we did.... we had a wonderful two night stay, wine and choccies left for us on arrival was a nice surprise. VERY VERY clean (I think the cleaners were extremely thorough... not even dust under the lounge! noticed when looking for something that rolled underneath!)... very central location... can't recommend highly enough

Room tip: ask for a balcony room and try to get it overlooking harbour :-)
Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank whoowhoo1234455uijvk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityApartments111, Front Office Manager at Terminus Apartment Hotel, responded to this reviewResponded January 19, 2020

Hi Whoowhoo1234455uijvk,

Thank you for taking the time to write a review.

We are so pleased to hear how much your enjoyed your little getaway with us over the Christmas period.

It is so lovely to hear that you thought our team were extremely thorough in the cleaning of your room! This is always a must and we appreciate hearing the attention to detail that you noticed.

We look forward to your next stay with us!

Regards,
Madi @ Reception,

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Reviewed January 13, 2020

Great location & friendly, helpful staff. We had a lovely clean, well-appointed balcony room looking into the tops of the street trees. there were nice touches like a little snack pack and personalised text messages letting us know location, before we arrived, and contact number if we had any issues. Great place to stay near the harbour front and various restaurants.

Room tip: We were on the western side which overlooked a quiet tree-lined sidestreet. Bathroom was wheel chair accessible.
Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
Thank Dreamboat61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityApartments111, Front Office Manager at Terminus Apartment Hotel, responded to this reviewResponded January 14, 2020

Hi Dreamboat61,

Thank you for taking the time to write a review.

We are so pleased to hear how much you enjoyed your stay.

We try our best to fill our rooms with facilities that guests will find homely and easy to use and it is such a delight to hear that you found it a convenience during your stay.

It is so great to hear how much you enjoyed the personalisation during your stay.

We look forward to your next visit.

Regards,
Madi @ Reception.

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Reviewed January 8, 2020

We stayed at one-bedroom apartment with high ceiling and quite a large space. Location is right opposite to the now defunct Newcastle station. Newcastle, especially, the east end with the Foreshore Park and the light rail replacing the railway has been transformed. From the apartment we explored the ocean-side starting from Nobby's beach to Mereweather. Also experienced on the side of Honeysuckle and the Harbour. Plenty of nice restaurants in the walking distance as well. The room was very nice and has full kitchen and laundry facilities. From the booking, staying and paying for was really smooth and staff were all smite and very helpful. Having Netflex was also a big bonus. Definitely planning to go back to this apartment.

Room tip: High ceiling with large space, Easy access to explore around and the restaurant.
Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jong B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityApartments111, Front Office Manager at Terminus Apartment Hotel, responded to this reviewResponded January 8, 2020

Hi Jong,

Thank you for taking the time to write a review.

We are so pleased to hear how much you enjoyed your spacious 1 Bedroom Apartment. We try our best to provide our guests with smooth and easy service and it so great to hear that you found it easy to communicate with our team.

Our location is absolutely beautiful, Newcastle has been completely transformed and we are glad to hear how much you enjoyed what our city has to offer.

We look forward to your next stay with us.

Regards,
Madi @ Reception.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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