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“Stayed for a weekend”

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Quality Apartments City Centre Newcastle
Ranked #17 of 25 Hotels in Newcastle
Reviewed May 13, 2012

We needed to find an apartment where our daughter could get ready for her wedding. The accomodation was fantastic. The view from the room was glorious. Jenny was extremely helpful which was greatly appreciated. I have no hesitation in recommending the appartments.

Room Tip: We had a harbour view room which was great. Be warned the tugs do make occasional noise, I slept thr...
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  • Stayed: May 2012, traveled with family
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1  Thank msdizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew B, Manager at Quality Apartments City Centre Newcastle, responded to this reviewResponded June 18, 2012

Dear msdizzy,

I am delighted to read that your recent stay at Chifley Executive Suites exceeded your expectations. Thank you for acknowledging the contribution Jenny made to your stay and thank you for your recommendation.

Kind regards

Matthew Bird
Hotel Manager
Chifley Executive Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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110 - 116 of 118 reviews

Reviewed May 9, 2012

Stayed here for one night we received very friendly service from the lady on reception. We asked if the unit had a sea view and were upgraded to a room with a view and what a view it was.

The bedrooms were of a good size with on suites. There was a roomy lounger but it only included one sofa which seed odd as it was two bedrooms. The kitchen was well appointed. Location is great and we had free street parking over night up till 9am. A great place to stay.

  • Stayed: May 2012
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Thank gollumnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew B, Manager at Quality Apartments City Centre Newcastle, responded to this reviewResponded June 18, 2012

Dear gollumnz,

Thank you for your recent review of Chifley Executive Suites. It is wonderful to read that you had such a positive experience. It is true there is ample free street parking in close proximity to the hotel between 5.00pm and 9.00am and this can save some additional expense if you are out and about each day. I hope that we can welcome you back when you next visit Newcastle.

kind regards

Matthew Bird
Hotel Manager
Chifley Executive Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2012

Stayed here for two nights in a 2 bedroom apartment with harbour views. Very happy with our apartment, very modern and well appointed for families. Extremely comfortable beds. Amazing views over the harbor (although if you are a light sleeper the large clock chiming outside on the hour, every hour, may keep you awake!).

A big thank you to Jenny at reception was lovely and very easy to deal with.

There was only one minor downside - having to pay for parking in top of the nightly rate. However, given they were having problems with hot water during our stay we were given complimentary parking (and we didn't have to ask for this which was greatly appreciated).

We would be very happy to return.

Room Tip: Rooms with a harbor view are well worth the extra cost. Rooms on a higher floor are also preferable.
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  • Stayed: April 2012, traveled with family
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1  Thank SydneyMojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew B, Manager at Quality Apartments City Centre Newcastle, responded to this reviewResponded June 18, 2012

Dear SydneyMojo,

We are delighted you found the apartments well appointed and that you had some time to take in the spectacular view from your apartment. Please accept my apologies that there were problems with the hot water. I am pleased to read that the staff acted to resolve the situation in such a proactive manner. Thank you for recognising Jenny's efforts during your stay.

Kind regards
Matthew Bird
Hotel Manager
Chifley Executive Suites

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Reviewed April 18, 2012

On arrival for a long term stay most appliances were either not there or not working due to not being pluged in or tested. Grout still all over floor. The room flooded under carpet in my room and my work mates room. Fire alarm has gone off several times due to malfunction. Rooms are terrible design with lamps put with no power points,tables in front of drawers so you can't access them rooms with no windows. Rooms with bed dining kitchen lounge all in 1 room(apartment supposed to be more than 1 room for the price). The list goes on. Poor response to complaints management pretend to care but obviously don't. For $1000 per week we have now found other accommodation.
I have stayed in many hotels and apartments and although the Chiffley looks presentable it defiantly is not functional. A very frustrating stay!

  • Stayed: March 2012
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Thank becnrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew B, Manager at Quality Apartments City Centre Newcastle, responded to this reviewResponded June 18, 2012

Dear becnrus,

Thank you for your review. I am disappointed to read about the numerous problems present with your apartment upon your arrival. Please accept my sincere apologies for the issues you raise. Clearly the apartment had not been inspected and was not suitable for occupation by guests. I acknowledge there were some initial teething problems in commissioning the newly built apartments. I would be grateful for the opportunity to discuss this matter with you further with the aim of reolving this issue andacheiving a positive outcome. I can be contacted on (02)49104910.

Kind regards

Matthew Bird
Hotel Manager
Chifley Executive Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2012

Recently I stayed 3 nights in a 2 bedroom suite at Chifley Executive Suites, Newcastle. It is a new property so there were teething issues. There was mould in both the bathroom and the second bedroom ceilings. The tiles in the bathroom were stained as if they hadn't been cleaned properly after they were laid. The suite also needed a good vaccum. There were incorrect instructions as to how to access Foxtel and the 70 channels boasted of was incorrect because half were blocked. There was not a broom or cleaner in the suite which was irritating as the suites are not serviced.
The view was lovely and the location convenient. The on site manager (Jenny) was also helpful and pleasant.

  • Stayed: March 2012, traveled with family
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Thank Rosemary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2012

We stayed in a 2 bedroom apartment with 4 adults on a recent Saturday night. The unit was clean, well equipped and the view was wonderful BUT the noise was horrendous. None of us slept well and so would not stay here again. Be warned.
The on site managers were all pleasant and helpful and agreed the noise was an issue particularly on Wednesday and Saturday nights.

  • Stayed: March 2012, traveled with friends
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Thank SteveandRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2012

We found ourselves without accommodation for our daughters wedding at the last minute when the Grand Mercure went into receivership and closed.
We struggled to find replacement accommodation for 100 people, but Jenny from the Chifley Executive Apartments came to the rescue.
The 2br 2 bathrm apartment we had was lovely with great views. Spacious enough for a dozen people to get ready for a wedding. Most guests stayed at the hotel which was only meters for the wedding venue.
Jenny was so helpful and accommodating; I cannot speak highly enough of the service we received on the weekend. She simply went the extra mile.

Room Tip: Seventh floor; harbour views. Superb!
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  • Stayed: March 2012, traveled with family
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1  Thank jaxbak2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Apartments City Centre Newcastle

Address: 111 Scott St, Newcastle, New South Wales 2300, Australia
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Business Center with Internet Access Kitchenette Wheelchair access
Hotel Style:
Ranked #17 of 25 Hotels in Newcastle
Price Range: $129 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Apartments City Centre Newcastle 4*
Number of rooms: 40
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