We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great food but time restricted and rushed”
Review of Rustica

Rustica
Reserve with
Rustica is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #11 of 562 Restaurants in Newcastle
Certificate of Excellence
Price range: $5 - $22
Cuisines: Mediterranean
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Business meetings, Local cuisine, Large groups, Romantic, Scenic view
Dining options: Dinner, Lunch, Brunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Newcastle
Level Contributor
36 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Great food but time restricted and rushed”
Reviewed August 9, 2014

Before we even say down the waitress asked if we were aware they needed the table by a certain time. We were not aware we were part of a "sitting" and felt rushed to get through each course. Booking was made on line and nothing mentioned about time. As soon as one course ended, the next was straight out. Whilst the food was delicious there was no break between courses. Waitresses were constantly asking if we needed anything and it just got annoying.
If we had known we were time limited we would have went elsewhere.

Even though the food was lovely, overall it was disappointing and not sure we would come back. Felt a bit like a production line and for the price you're paying we expected to be able to take our time and enjoy ourselves.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank AmandaLHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAC98, Manager at Rustica, responded to this review, August 17, 2014
Dear Amanda,
We apologise for not providing your family with the 5 star experience that we strive to provide all of our guests. We never want our guests to feel rushed when they come to dine with us. We book up very fast on the weekends and sometimes we encounter double bookings, which leave our guests with a specific time frame to complete their meals. Once again, we extend our sincerest apology for any confusion with your on-line booking but it can get extremely busy and we do our best to accomdate all of our guests. We appreciate the positive feedback about our food but we would like to rectify these shortcomings with you to ensure that your family returns again. To further discuss this review, please take the time to reach out to Will at eat@rustica.com.au. We look forward to hearing from you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

595 reviews from our community

Visitor rating
    277
    182
    72
    33
    31
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Lake Macquarie, Australia
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Excellent views”
Reviewed August 7, 2014

The food was delicious, great desserts. Friendly staff. Views are to diet for. No toilets inside however this didn't really both us.

Visited November 2013
Helpful?
Thank Robyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAC98, Manager at Rustica, responded to this review, August 13, 2014
Dear Robyn,
Thank you for the 5 star rating. We love reading positive feedback from our satisfied patrons. Please stop by again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great view great food”
Reviewed August 5, 2014

Looking down on Newcastle beach we have shared the slow cooked lamb twice now .
Service wonderful. Fast and friendly. We will be back

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank neece_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAC98, Manager at Rustica, responded to this review, August 13, 2014
Thank you very much for the positive feedback. We truly appreciate your support and loyalty to return again. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
87 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Lovely Atmosphere”
Reviewed July 26, 2014

We have been before and the quality of the food has not changed. It is good to try the different courses on the menu. Staff are very friendly and the window seats have a good view of the beach at night. Would recommend.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAC98, Manager at Rustica, responded to this review, August 7, 2014
Dear Peter,
Thank you for taking the time to share your positive experience with us. We appreciate the kind words that you’ve written and the future recommendations. We look forward to having you as our guest again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Delicious, fabulous atmosphere”
Reviewed July 18, 2014 via mobile

We enjoyed our first experience at Rustica. The decor is rich and interesting. Reminds me of some favourites European restaurants from the 80s/90s in a warm and nostalgic way. We enjoyed the share plate of lamb shoulder that was succulent and melted away from the bone. Delicious Zucchini flowers with basil, almond, ricotta..yum..fresh lush high quality oysters. Wonderful attentive service from friendly well presented staff. Thankyou!

Visited July 2014
Helpful?
1 Thank Sharyn088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAC98, Manager at Rustica, responded to this review, August 7, 2014
Dear Sharyn,
Thank you for the 5 star rating. We love reading positive feedback from our first time guests. We will pass along your compliments to our head chef and the rest of our staff. Please stop by again soon. Cheers!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Rustica also viewed

Newcastle, Greater Newcastle
Newcastle, Greater Newcastle
 
Newcastle, Greater Newcastle
Newcastle, Greater Newcastle
 

Been to Rustica? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing