We stayed one night after going to the newcastle entertainment centre to see a show(10/15min )walk away....upon arrival we were met by a very pleasant female staff member who explained everything and she also took us to our room...the room was spotlessly clean and the decor very tasteful.
Infact we found all the staff to be very helpful and pleasant.
We ate in the dinning room never thought to book a table but as we were guests they found us a table even though it was very busy.
Would we stay again and recommend this Hotel... most definitely
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