This is the second time my wife, daughter and I have stayed here, having previously stayed when it was the Sebel. Once again the hotel was great. Fantastic location, friendly staff, excellent hotel all around! The only complaint that we had was the "black out" curtains were anything but. At night we were able to see around the room as if there were no curtains at all. Not a big deal for my wife at all, but I have trouble sleeping in a lit room. The bed was comfortable, and once asleep, was very comfortable after a long day in the car.
We ate room service for Dinner and Breakfast, it was delicious and well-priced for room service, although the French Toast my wife ordered was a small serving. There is no continental breakfast available, which we though was very strange. Dinner servings were large and very filling.
I am a Silver Le Club Accor customer, but the staff didn't seem to be aware of this, and I had to inform the staff of what this meant (free internet, no incidental deposit etc.), perhaps this is because of the recent rebranding, but perhaps more training is required in something so simple.
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