For a four star hotel in an Australian regional centre, this hotel scores very highly.
Everything is still relatively new, bright and shiny. The room (harbour view) was well sized and laid out. The bathroom was large and trendy and clean.
Check-in and check- out, both by the young assistant manager, were very quick. He was polite, friendly and very efficient. I must particularly commend him as I have been underwhelmed by service provided in a number of settings in Newcastle over a number of years.
The location was excellent; close to beaches, the harbour entrance and reasonable walking distance to the Honeysuckle development while far enough away from the disaster that Newcastle Mall has become.
We will definitely be staying in this hotel whenever we return to Newcastle.
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