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“Excellent meal at the Bistro Dalby restaurant, Novotel Hotel”

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Novotel Newcastle Beach
Ranked #4 of 24 Hotels in Newcastle
Certificate of Excellence
Reviewed January 24, 2013

We weren't staying at the hotel but had a mid-week dinner at the restaurant with another couple. The restaurant has a modern airy feel to it and wan't busy so the service was excellent in every respect. Moreover, we gained the impression from the professionalism of the female waitstaff that their standards would not be compromised even if it was busy. They were courteous, friendly and knowledgeable and no request was too much trouble.

While the menu isn't extensive, there is something there to satisfy just about every taste. Prices are quite reasonable for entrees, mains and desserts although the wine prices were a little steep. There didn't seem to be a listing for non-alcoholic drinks although a simple request brings what you want. They also accept the Accor Advantage + card which reduces the total cost of the meal which is excellent. We would definitely go back and, as it opens at 6.30AM, we might try breakfast next time. All in all an excellent dining experience and highly recommended.

  • Stayed: January 2013, traveled with friends
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Thank Stewey52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glovers1, General Manager at Novotel Newcastle Beach, responded to this reviewResponded February 11, 2013

Dear Stewey52,
Thank you for the review of Bistro Dalby, we really appreciate the kind feedback regarding or staff and the quality of the food experience, we hope that you will be back again soon!
Regards
Simon Glover

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702 - 708 of 861 reviews

Reviewed January 23, 2013

Accor chain have been my safe haven around the world but this one just didn't hit all the notes that you would expect from a Novotel, staff are friendly enough, the room was cleanish don't get me wrong it is a nice place just I felt like after checking out I really wouldn't check back in ... I think the rates should reflect the room in this case I was expecting a lot more....

  • Stayed: January 2013, traveled as a couple
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Thank mrtravelalot267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glovers1, General Manager at Novotel Newcastle Beach, responded to this reviewResponded February 11, 2013

Dear mrtravelalot267,
Thank you for your review, we appreciate the feedback and we are sorry that the facilities did not meet your expectations. We hope that you will continue to utilise Accor properties in other locations.
Kind Regards
Simon Glover

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Reviewed January 22, 2013

Hotel looks like new and is very clean. Better furnishing than Noahs and my room was much quieter room but did not have any view.

Most important is the location, right in the best part of Newcastle and close to the beach.

  • Stayed: January 2013, traveled on business
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Thank S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glovers1, General Manager at Novotel Newcastle Beach, responded to this reviewResponded February 11, 2013

Dear S S,
Thank you for your review, we have a wonderful location close to the beach perfect for a summer stay, we appreciate you taking the time to pass on your feedback.
Regards
Simon Glover

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Reviewed January 22, 2013

Pehaps the problem is me, however, at the tariffs charged I expect more from the room. Eg. A jug for cold water instead of paying $4 a small bottle. (Note: I used a complimentary night or my stay).
The staff are amazing.
The hotel is extremely difficult to get in & out of, even in the quite time of January.

  • Stayed: January 2013, traveled with friends
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Thank Juicercollector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glovers1, General Manager at Novotel Newcastle Beach, responded to this reviewResponded February 11, 2013

Dear Juicercollector,
Thank you for your review of Novotel Newcastle Beach, we appreciate the positive comments regarding the staff. We are pleased that you were able to stay with us on a complimentary basis, hopefully this was through Accor's fantastic Advantage Plus program.
Regards
Simon Glover

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Reviewed January 19, 2013

Stayed for 10 nights at this fantastic hotel right on the beach in Newcastle. The reception staff are outstanding. A special thanks to James, Aaron and Morgan who went out of their way. Nothing was too much trouble for them and always a pleasant smile and a warm hello when we walked in or out of the hotel. If only all hotels could be this friendly and welcoming! Had the fabulous buffet breakfast included in our room cost and that was absolutely delicious. The chef was only too happy to make your eggs any way you wanted if you didn't like them scrambled (as was the case each morning) even on the days where it was pretty busy in the restaurant. You must ask for Craig to make you a coffee...he's a barista extraordinaire and a very lovely person as well - yet another staff member with a warm hello every day. Very comfortable room with a king size bed and a nice big bathroom with a double shower. The ocean view room had a lovely little balcony with table and chairs...just perfect for a glass of wine in the evening. I must also say that the housekeeping staff were excellent. Very cheery and helpful indeed - something you definitely don't find at most hotels. Overall I would rate this hotel No.1 and will definitely be returning. Thanks again to the GM Simon and all your staff.

Room Tip: Definitely ask for an ocean view room with balcony.
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  • Stayed: January 2013, traveled as a couple
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1  Thank WhyteAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glovers1, General Manager at Novotel Newcastle Beach, responded to this reviewResponded February 11, 2013

Dear WhyteAC,
Thank you for your very kind review of Novotel Newcastle, I had the pleasure of meeting you during your stay and we really appreciate you taking the time to provide your feedback. We look forward to welcoming you back in the near future.
Regards
Simon Glover

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Reviewed January 17, 2013

This Hotel is average for Newcastle, The restaurant is below ordinary and very selective when they will let you use your advantage plus discount card . It is much better to dine in the small café next door. Windows and balconies are covered in salt with no view (lower floor), charge for parking which is not good as there is no parking available elsewhere. As I said average for Newcastle as there are no decent hotels available in this region.

  • Stayed: January 2013, traveled with family
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Thank prb48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glovers1, General Manager at Novotel Newcastle Beach, responded to this reviewResponded February 10, 2013

Dear prb48,
Thank you for your review of Novotel Newcastle Beach. We are sorry that you did not enjoy the stay with us, we have recently had all external windows at the hotel cleaned, unfortunately with our proximity to the beach we do get salt spray. We appreciate you taking the time to provide this review.
Regards
Simon Glover

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Reviewed January 15, 2013

  • Stayed: January 2013, traveled as a couple
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Thank jonesy63_1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
glovers1, General Manager at Novotel Newcastle Beach, responded to this reviewResponded February 10, 2013

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Additional Information about Novotel Newcastle Beach

Address: 5 King St | Newcastle Beach, Newcastle, New South Wales 2300, Australia (Formerly The Sebel Newcastle Beach)
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Newcastle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 24 Hotels in Newcastle
Price Range: $136 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Newcastle Beach 4*
Number of rooms: 88
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